Terrible service and very incompetent whether the order is simple or not they always seem to mess up. The drinks are watered down with little to no flavoring. When they do mess up they screw it up a second time and waste your time further with no consideration for the customer. Would highly recommend not wasting your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Ashley Hunt
You should just put money on the counter and ask them for whatever they plan to give you I have been there a few times and every time I have went to this store the order has been wrong every time I went there. Then when you call, they ask you "What do you want them to do about it" Just drive to one of the other ones in town might be a drive but worth it. They have no customer service skills. Sad when the food is good when they get the order right but you're over going because of the staff. I get you don't greet people with smiles anymore but at least get my food right.
Atmosphere: 1
Food: 1
Service: 1
Mark Webster
The cleanest Wendy’s I have ever seen in my life. Best service, best food, great employees!
Atmosphere: 5
Food: 5
Service: 5
James Kathrein
Just went in for a
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Crispy Chicken Sandwich, Chili, Dave's Single, Strawberry Frosty
Elsa Sanchez
Customer service was great, the young lady was very nice. Chili was a little sweet for my taste, and burger had mayo only.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dave's, Chili, French Fries
Willa Cooper
very good at what they do, ? you
Mark Denning
i used drive up. they accommodate my gluten free needs
Food: 4
Service: 4
James Lenz
Quick lunch with a biggie
Atmosphere: 4
Food: 4
Service: 4
Ronald Johnson
I was at your Wendy's location on Riverside and Mulford in Rockford Illinois, I decided to stop at your restaurant after seeing all the advertising on TV and purchased two breakfast sandwiches, but when I got home and bit down into the sandwich I felt something stringing and I Spit my food out and it was a long long long long piece of hair , it was gross and I decided to never go back to your restaurant again, but that wasn't the First time I found something in my Breakfast.
Sandwich at your restaurant before but I decided to give it another chance. The first time it was egg Shells in my sandwich, but now I'm done .
RICHARD Cochran
The food was good, but 21.00 for a salad chili and ice cream is a little expensive! Just my opinion.
I love their hamburgers. I'm very disappointed they no longer have the meatless chili or that wonderful salad bar. But their hamburgers are always good. No. Great! ?Wheelchair accessibility: I wheeled around quite well. ?
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chili
Andrew Wright
I'm uncertain why this Wendy's has a menu board in the drive-thru - the likelihood of getting a correct order is roughly the same as winning more than $2 on a scratch-off lottery ticket.
Food: 1
Service: 1
Melody Anderson
Stopped for a quick frostie with my youngest daughter. Was quite tasty and just what we needed.
Atmosphere: 5
Food: 5
Service: 5
Sue Steele
Fry’s we’re hot. Sandwich, not so much.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
Tom Key
I don't eat at Wendy's to often but when I do I like the Riverside/Mulford location. They make the burgers like in the old days. They have never errored on an order either. I appreciate that. Good food, good service.
Food: 5
Service: 5
Recommended dishes: Dave's Single Burger and Spicy Chicken Sandwich, Dave's, Chili, Dave's Single, French Fries
Terrible service and very incompetent whether the order is simple or not they always seem to mess up. The drinks are watered down with little to no flavoring. When they do mess up they screw it up a second time and waste your time further with no consideration for the customer. Would highly recommend not wasting your time or money here.
Atmosphere: 1
Food: 1
Service: 1
You should just put money on the counter and ask them for whatever they plan to give you I have been there a few times and every time I have went to this store the order has been wrong every time I went there. Then when you call, they ask you "What do you want them to do about it" Just drive to one of the other ones in town might be a drive but worth it. They have no customer service skills. Sad when the food is good when they get the order right but you're over going because of the staff. I get you don't greet people with smiles anymore but at least get my food right.
Atmosphere: 1
Food: 1
Service: 1
The cleanest Wendy’s I have ever seen in my life. Best service, best food, great employees!
Atmosphere: 5
Food: 5
Service: 5
Just went in for a
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Crispy Chicken Sandwich, Chili, Dave's Single, Strawberry Frosty
Customer service was great, the young lady was very nice. Chili was a little sweet for my taste, and burger had mayo only.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dave's, Chili, French Fries
very good at what they do, ? you
i used drive up. they accommodate my gluten free needs
Food: 4
Service: 4
Quick lunch with a biggie
Atmosphere: 4
Food: 4
Service: 4
I was at your Wendy's location on Riverside and Mulford in Rockford Illinois, I decided to stop at your restaurant after seeing all the advertising on TV and purchased two breakfast sandwiches, but when I got home and bit down into the sandwich I felt something stringing and I Spit my food out and it was a long long long long piece of hair , it was gross and I decided to never go back to your restaurant again, but that wasn't the First time I found something in my Breakfast. Sandwich at your restaurant before but I decided to give it another chance. The first time it was egg Shells in my sandwich, but now I'm done .
The food was good, but 21.00 for a salad chili and ice cream is a little expensive! Just my opinion.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I love their hamburgers. I'm very disappointed they no longer have the meatless chili or that wonderful salad bar. But their hamburgers are always good. No. Great! ?Wheelchair accessibility: I wheeled around quite well. ?
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chili
I'm uncertain why this Wendy's has a menu board in the drive-thru - the likelihood of getting a correct order is roughly the same as winning more than $2 on a scratch-off lottery ticket.
Food: 1
Service: 1
Stopped for a quick frostie with my youngest daughter. Was quite tasty and just what we needed.
Atmosphere: 5
Food: 5
Service: 5
Fry’s we’re hot. Sandwich, not so much.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
I don't eat at Wendy's to often but when I do I like the Riverside/Mulford location. They make the burgers like in the old days. They have never errored on an order either. I appreciate that. Good food, good service.
Food: 5
Service: 5
Recommended dishes: Dave's Single Burger and Spicy Chicken Sandwich, Dave's, Chili, Dave's Single, French Fries