“Nobody is perfect, everybody makes mistakes. I rar. when I do they always make it right and then some. This specific location is no exception. I received cheese on my burger when I asked for it without, called back and immediately received an answer and was told I could either have a free value basket voucher sent directly to my house or I could come back at my convenience and receive the correct order free of charge. I chose the second option and upon arrival and ordering, the general assistant manager Tony knew exactly what was wrong with my previous order and he wasn’t even the one I spoke to on the phone. He not only offered a large fry as opposed to the regular size one I had paid for, he also offered a concrete mixer in replacement of my drink and he even made it a large. When I got my correct order the food was fresh as always and everything was in place just as I ordered. I always have great customer experiences at every single Culver’s but this staff from the owner to managers, cashiers, cooks and so on all go above and beyond in every way.“
“I'm always greeted with a smile that isn't fake. Don't be afraid to ask questions. They have such a wide assortment of ice creams, Popsicles, and specialty in house made snack items.I am partial to ice cream and Popsicles. Can get water or milk based and all are home/instore hand made and taste phenomenal.Nothing like their watermellon (they use real watermelon and not flavorings and it is amazing) or fruity pebbles Popsicles are soooo much better than you'd think. Same with ice cream. Their selection is vast and high quality and taste. You want oreo iced cream? Well there are oreos in there and plenty. You don't feel like it's chopped up leftover because their ice creams are made WITH the actual product they are named after. Did someone say Ferrero Rochet iced cream?!?!“
“Order from here almost daily. I get two or one Reese's peanut butter cup blizzards every time. They make it perfect every time using the perfect amount of Reese's, not way too much where it's now peanut butter but not too little to where it's just ice cream and then mixing it expertly to where there's still chick of Reese's peanut butter but no chocolate outer shell pieces.“
“If you are a lover of good flavor you have to visit this Michoacan in Romeoville. Ice creams are a delight and have a variety of flavors as well as ice popsicles. Every time I eat I try something different and the truth is that everything is delicious. Customer service is very good. In addition, I come from Chicago only to enjoy the delicious flavors that Michoacana has.If you are a lover of good flavor, you have to visit this Michoacan restaurant in Romeoville. The ice creams are a delight and have a variety of flavors, as do the ice popsicles. Every time I come I try something different and the truth is everything is delicious, the customer service is very good. Besides, I come from Chicago just to enjoy the delicious flavors that Michoacan has.“