Night Shift around 8:40pm. Service here sucks. Especially through Drive Thru. We weren’t even done with our order and he was already rushing us to pull up to the window. When I told him we weren’t done, he sighed and proceeded taking our order with a tone. Then had someone else take our order after. Then when we asked if they could repeat it, as it was an order for a big family, the dude interrupted to rush us. I don’t care. I have a big family and I will check my food and hold up the line to make sure.
Service: 1
Alma Yadira Jimenez
Today I went to this taco bell at 3:47 am and the person who served me was white, I don't know his name but he had a lot of tattoos ???? he is under the influence of alcohol or some type of substanceA big name chain like Taco Bell allowing employees like that?It made me sick to eat because the person who served me at the window couldn't even address me nor could he stand up on his own ?????
Atmosphere: 1
Food: 1
Service: 1
Corry Leracey
Did I order wet, cold, chicken tacos with 60% sour cream that was under cooked and un-edible, no. I wanted a steak chalupe supreme with no sour cream but instead with spicy ranch. Unfortunately I got it with extra extra extra sour cream, a touch of spicy ranch for an extra .80 cents and maybe 2-3 pieces of steak. I'm not sure what is going on here but this is not cool, professional, or safe to eat.I feel like people must have been food poisoned by eating at this Taco Bell in Romeoville on Weber. I could hardly eat any of it. I had to spit out more of it than I was able to eat.I called to complain and asked for a manager. Someone said they were the manager but would not tell me there name. They tried to make excuses for their lack of cooking skills and lack of knowledge of how to make / prepare the foods. The "manager" tried provoking me to come back and you can tell it would have been nothing but a conflict and waste of time.I'm going to call corporate and the real manager or higher up until this is resolved. I dealt with 2 people. The person that took my order and my payment at the window Latin looking perhaps Mexican. He was on point with the customer service. Answered my questions, helpful, polite. Genuinely did a good job and made sure the customer was taken care of. Then the phone call with the "manager" that wouldn't tell me his name. He was African USA American 100%. No way was this person an actual manager.I hope corporate and people go back and listen to the phone calls and then consider someone else to answer the phones and deal with customers in a more professional manner. Especially when the person calling called because they worried about under cooked, un-edible food, that was in no fashion safe to eat nor was the presentation of the product even acceptable for consumption.
Atmosphere: 1
Food: 1
Service: 1
Adib Pro
This place is temporarily closed. I am really hoping that temporarily becomes permanent.
Atmosphere: 1
Food: 1
Service: 3
Hector FZA
Incompetent
Atmosphere: 1
Food: 1
Service: 1
Gabriel Perez
There is a black guy who is really rude to his coworkers.. i didn't appreciate the way he spoke to his
Atmosphere: 1
Food: 1
Service: 2
Evelyn R
did not disappoint workers were nice!
Atmosphere: 5
Food: 5
Service: 5
Samantha Young
Went inside place was spotless. Humans were friendly and kind. The food was good, but all of my Supreme upgrades were made without the Supreme Part, so I wasted money on the upcharge, but other than $5 down, food was hot and good.
Atmosphere: 5
Food: 3
Service: 5
Mark Quin
Service slow, but workers, they have bad attitude.
Food was good, got me through the drive thru pretty fast. I'd go back if I'm in the area
Atmosphere: 4
Food: 5
Service: 5
Kevin H
Food was good and my tacos were full. Service was very quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Yesenia M.
I always go to this Taco Bell and I never had an issue with this place before, like the people there are great, just sometimes the night shift people, not all of them a few, don't really seem like they care about the costumer, the food is great but I didn't get what I ordered and it was the 2 chicken Chulpas and instead I got 3 soft tacos? I'm sure it's late and people tend to get tired and I try to not make a big deal out of it.. but it was just upsetting coming home, because I was excited to have the chicken chulpas that aren't there.
melinda sweeney
Absolutely the worse tacobell I’ve ever been to hands down. I ordered food it took 15-20 mins and then it was ALL cold. I asked for a new burrito they put beans on it when the first one didn’t have any. (Allergic to beans but I’m not a confrontational person so I didn’t go back and just threw all my food away) absolutely just horrible service.
Atmosphere: 1
Food: 1
Service: 1
Martin Villegas
The staff is very friendly and got my order right after I mistakenly ordered wrong
Night Shift around 8:40pm. Service here sucks. Especially through Drive Thru. We weren’t even done with our order and he was already rushing us to pull up to the window. When I told him we weren’t done, he sighed and proceeded taking our order with a tone. Then had someone else take our order after. Then when we asked if they could repeat it, as it was an order for a big family, the dude interrupted to rush us. I don’t care. I have a big family and I will check my food and hold up the line to make sure.
Service: 1
Today I went to this taco bell at 3:47 am and the person who served me was white, I don't know his name but he had a lot of tattoos ???? he is under the influence of alcohol or some type of substanceA big name chain like Taco Bell allowing employees like that?It made me sick to eat because the person who served me at the window couldn't even address me nor could he stand up on his own ?????
Atmosphere: 1
Food: 1
Service: 1
Did I order wet, cold, chicken tacos with 60% sour cream that was under cooked and un-edible, no. I wanted a steak chalupe supreme with no sour cream but instead with spicy ranch. Unfortunately I got it with extra extra extra sour cream, a touch of spicy ranch for an extra .80 cents and maybe 2-3 pieces of steak. I'm not sure what is going on here but this is not cool, professional, or safe to eat.I feel like people must have been food poisoned by eating at this Taco Bell in Romeoville on Weber. I could hardly eat any of it. I had to spit out more of it than I was able to eat.I called to complain and asked for a manager. Someone said they were the manager but would not tell me there name. They tried to make excuses for their lack of cooking skills and lack of knowledge of how to make / prepare the foods. The "manager" tried provoking me to come back and you can tell it would have been nothing but a conflict and waste of time.I'm going to call corporate and the real manager or higher up until this is resolved. I dealt with 2 people. The person that took my order and my payment at the window Latin looking perhaps Mexican. He was on point with the customer service. Answered my questions, helpful, polite. Genuinely did a good job and made sure the customer was taken care of. Then the phone call with the "manager" that wouldn't tell me his name. He was African USA American 100%. No way was this person an actual manager.I hope corporate and people go back and listen to the phone calls and then consider someone else to answer the phones and deal with customers in a more professional manner. Especially when the person calling called because they worried about under cooked, un-edible food, that was in no fashion safe to eat nor was the presentation of the product even acceptable for consumption.
Atmosphere: 1
Food: 1
Service: 1
This place is temporarily closed. I am really hoping that temporarily becomes permanent.
Atmosphere: 1
Food: 1
Service: 3
Incompetent
Atmosphere: 1
Food: 1
Service: 1
There is a black guy who is really rude to his coworkers.. i didn't appreciate the way he spoke to his
Atmosphere: 1
Food: 1
Service: 2
did not disappoint workers were nice!
Atmosphere: 5
Food: 5
Service: 5
Went inside place was spotless. Humans were friendly and kind. The food was good, but all of my Supreme upgrades were made without the Supreme Part, so I wasted money on the upcharge, but other than $5 down, food was hot and good.
Atmosphere: 5
Food: 3
Service: 5
Service slow, but workers, they have bad attitude.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Taco, Chalupa, Chicken Chipotle Melt, Mexican Pizza
Theres ants coming out the bags and food this the second time f this trash getho place please get this place closed down
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was good, got me through the drive thru pretty fast. I'd go back if I'm in the area
Atmosphere: 4
Food: 5
Service: 5
Food was good and my tacos were full. Service was very quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
I always go to this Taco Bell and I never had an issue with this place before, like the people there are great, just sometimes the night shift people, not all of them a few, don't really seem like they care about the costumer, the food is great but I didn't get what I ordered and it was the 2 chicken Chulpas and instead I got 3 soft tacos? I'm sure it's late and people tend to get tired and I try to not make a big deal out of it.. but it was just upsetting coming home, because I was excited to have the chicken chulpas that aren't there.
Absolutely the worse tacobell I’ve ever been to hands down. I ordered food it took 15-20 mins and then it was ALL cold. I asked for a new burrito they put beans on it when the first one didn’t have any. (Allergic to beans but I’m not a confrontational person so I didn’t go back and just threw all my food away) absolutely just horrible service.
Atmosphere: 1
Food: 1
Service: 1
The staff is very friendly and got my order right after I mistakenly ordered wrong
Atmosphere: 5
Food: 5
Service: 5