Honey Berry Pancakes and Cafe

394 Irving Park Rd, Roselle
(630) 529-0333

Recent Reviews

Joanna Schulz

Came here for breakfast with a friend have been before food was very good this time it was eh I got eggs Benedict and they were definitely over cooked ? didn't want to complain bc we were kinda in a hurry but other than that It was ok

Atmosphere: 4

Food: 3

Service: 5

Sebastian Ruiz

Came here 03/24/2024. Terrible service and rude staff/manager. Came to have breakfast with the family and since there was multiple orders the staff got confused on who ordered what and instead of being patient and doing their job, they get all upset and passive aggressive for no reason. After the staff noticed we weren’t too happy, they would check up every 15 minutes and then till they finally gave us the check and kept reminding us that the bill is here. Felt very unwelcome at the location. If you like the food/menu I suggest going to the Hoffman Estates location, a-lot more kind staff and way better service

Atmosphere: 1

Food: 3

Service: 1

Heather Meske

Came here for my birthday brunch. We had a bigger group but couldn't all sit together which I thought was weird, but the food and drinks were really good

Atmosphere: 5

Food: 5

Service: 5

Joan Gordon

Our waiter was awesome. There were 12 of us seniors! My omelet was good. I had marble rye,and lots of hash browns. The coffee was from our own thermal pot on the table.(Some said the prices for oatmeal or bagels was too high.)Wheelchair accessibility: There is no ramp near the door. The step up is about 8" Those with walkers had to go down aways & come back to the door. The manager said they have brought that to the fire department's attention.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Make Your Own Omelette, Toast

Urmil Patel

Decided to try something different than our typical Mr. A's, Mapleberry, Millies,Dino's, or Southern. Get there with family of 4, half empty seating and 30 minute wait. Probably short staffed. We decide to wait, and in the mean time ask for a menu so we can help speed up their staff when we get seated. They don't have enough menus. They'll get us one as they get them. In the meanwhile, people coming after us, getting seated. Others come in, told wait time, they turn around and leave. Money, walking out the door.Hostesses, not doing much, hands in pockets, getting menus back to their stand. Manager did talk to us and apologized, but with a "you've only been waiting 12 minutes". 12 minutes doesn't seem too long if there's not one table open, not true their case. Hardest part of business is getting customers in the door. When a business has money in hand with customers there to spend it, worst us to let them walk away.We decided not to spend $100 on brunch with restaurant that doesn't care much about customer experience. Went up the street to a packed Mr. A's and got seated in less than 10 minutes. Wrote this review while sipping hot cup of Mr. A's coffee.Thanks but no thanks.

Service: 1

Tracey Schock

The first thing is being on a wait when they had 15 open tables. This restaurant has potential to be a great place, the service was horrible. Took forever to get a manager. We left without eating. We had 3 in our party. The soft drink was flat, the food made incorrect. 2 entrees arrived and it took close to 20 minutes to get the third. With all these mistakes and how expensive it is, we left. We will definitely not be returning.

Atmosphere: 5

Food: 1

Service: 1

Kathy Napolitano

Omg, cannot say enough about this place and I am very picky. We go there once a month when I take my dog to be groomed all the way from Chicago and this place never disappoints,, and the servers are all super nice !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Make Your Own Omelette

Bernard Leong

Friendly staff and good atmosphere, but I've had better food at other

Atmosphere: 5

Food: 3

Service: 5

Amirah E.

Manager Eris is very rude! Asked for steamed milk and he just ignored me request ! Told me just tell your server !

seun makinde

This is one of my favorites and I must go back there again and againParking: There is nothing to worry about here. You goodKid-friendliness: Environment is conducive to kids and food friendlyWheelchair accessibility: There is wheel chair accessibility for sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clubhouse Sandwich, Chicken and Waffles, Brioche French Toast, Make Your Own Omelette

Darek Wiszniewski

Very nice place for a great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carnivore Skillet

Patricia “Patty or Pat” Jordan

The place was not crowded and they still delivered the wrong meal. They fixed but what I ordered was not how it was described in the menu. Vegan tofu breakfast sandwich was tasteless and did not come with any dipping sauce as the menu stated. When I asked about it got a blank stare. And my CC was hacked. I gave to the server to process and shortly thereafter after got a fraud alert from chase. Had to cancel my card. My advice, stick to the usual fare and be careful about your CC

Atmosphere: 2

Food: 1

Service: 2

Araceli D.

Food was good but not one hour wait worthy. We really wanted to love it but unfortunately we waited too long for our food and drinks. Place is nice and roomy though, even when busy it is not overwhelming.

Bonnie

The food was good, but the service was very poor, particularly from a young Indian girl working as a hostess. She threw our to-go box onto our table, and the sauce bottles were very dirty. Additionally, there was a lack of prompt service.

Atmosphere: 1

Food: 3

Service: 1

Magali Gamboa

Cute place, overpriced, okay food. Our waitress was new maybe, not sure. We asked for separate checks, waitress said we’re have to tell who’s stuff is what (even though we all had waters and a plate) but no biggie. 20mins later, she comes back with our checks without us helping her, which is great. Everything was correct. Half of us paid cash, other half with card. Another 15/20mins pass by, the waitress PICKS UP our checks and money/cards. Returns them, the people that paid cash (including me) get the exact amount of cash back. So we’re confused, did we not get charged? Did we eat for free? What’s going on? ANOTHER 15mins later, the waitress comes back and says, “is everything ok?” ? we explain, and she tells us they don’t have exact charge and the restaurant prefers we either pay with cash if we have the exact amount or with card. But she didn’t even bother to tell us that when she returned with our cash the first time. The whole back and forth every 15/20mins was getting annoying. I was also waiting for a box for my food, which I didn’t get until the whole money thing was sorted out. This doesn’t seem like a big deal but the place was empty and a whole lot of waiting around for nothing during my work lunch.

Atmosphere: 5

Food: 3

Service: 2

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