Charleys Cheesesteaks

5220 Fashion Outlets Way Space F7 Ste F7, Rosemont
(708) 945-2322

Recent Reviews

Wendy Woodward

I wish I could give negative stars. The old Caucasian female cashier really needs some training on customer service. She is beyond rude. While placing my order I see that pickles are on the menu and mention that I would like everything except pickles. She says “You need to listen to me, don’t look at the menu. Did I say we have pickles?” I was so shocked. I told her that attitude was terrible and that I won’t spend my money there. I’d much rather starve to death than to contribute 1 penny to her pay check. I called the number on google and Rick (said he was the GM) answered, he apologized and offered me a coupon. Thanks for the offer Rick, but no percentage off will suffice for how disrespected I felt. As a director of Human Resources, I would never allow someonelike this employee to be the firstimpression of my company. She is a detractor from your business.

Service: 1

Lee Halsted

Use to be a favorite place of mine in college. 2nd time I’ve come to the location and both times the food was awful. The fries were cold and under cooked. The sandwich was awful. The meat tastes super salty and the cheese on it makes it taste like a sloppy mess. Go anywhere else. Can’t believe how bad it was.

Atmosphere: 3

Food: 1

Service: 3

April Mcinerney

Yummy ? ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Gourmet Fries

Nyela O.

Very very nice workers and quick service the one in evergreen. food is good very nice food

Egg

The chicken Philly was different yesterday, it seems they changed the meat. I threw mine away.

Atmosphere: 4

Food: 1

Service: 4

karen Escobedo

The food is delicious and well made although there are some things to improve, for example the customer service which is not the best since they could be kind or friendly, they took my order with all the haste in the world, the cashier only said: something further? Anything else ? How fast I was, from then on the drinks and food were delicious and relatively fast

Atmosphere: 1

Food: 5

Service: 1

Sebastian “Basti”

I have been there today and was suprised about the philly cheese steak. It Was great! It was freshly prepared in front of me and the taste was really good.Parking: Parking lot nearby for freeWheelchair accessibility: Possible but a little bit of a walk

Atmosphere: 4

Food: 5

Service: 5

Judith O.

Food is awesome u can eat one sandwich and save other for later because u will get full on one. Cheese fries are made with real potatoe, drink was very fruity. fast service. customer service is top rated. Food is amazing. would be once a month thing for me because its expensive but it was overall amazing. The ambiance is comforting and overall nice the floor was sticky but overall a comfortable place to eat.

Lucid Clémence

good food, good

Atmosphere: 4

Food: 5

Service: 3

Alex Ceccato

bad attention old person rude cashier I have disrespectful ,

Service: 1

Traveling Ravioli

Large philly steak keto style no bun. Low

Atmosphere: 4

Food: 4

Service: 5

Julia Wu

very delicious ?

Atmosphere: 5

Food: 5

Service: 5

Khader Doleh

The service and food are great! The manager sameh was very helpful and personable. The steak Philly was better than any steak Philly I’ve had before.

Samih J.

best mall food, great service, great experience, very clean and delicious! simple as that.

P J

I tried the Buffalo Chicken Philly and it was good. I don’t usually like chicken Philly’s because the meat is usually too dry, but this place chicken is nice and juicy. The service was cool as well. My order was done within a reasonable time. I will definitely come back to this restaurant the next time I’m in the mall.

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