Out of all sodas except for 2! Settled for a bottle of water and no surprise it was warm. Paid &3.10 for it. Also the girl was on her phone the whole time. I get it fast food but like for their prices come on.
Service: 1
Nick E
These pretzels were not good, dry amd hard to chew. Maybe they were sitting around for 2 or 3 days... waste of 8$!
Atmosphere: 3
Food: 1
Service: 3
Carla Sánchez
Delicious Pretzels and
Atmosphere: 5
Food: 5
Service: 5
M G.
Doughy pretzels, cheese dip was an extra $2 and tasted like something you'd get out of a cheap crackers and cheese dip. Auntie Anne's is objectively better.Don't even bother as a last resort when Auntie Anne's runs out of pretzels.
Chan Chun Kit
Mango shake is good!
Michael Allison
Picked up something to eat while waiting to get someone from the airport. They were good
Gabrielle Miller
Beware!! Had terrible diarrhea and vomited up the entire pretzel after eating it today. And i'm sure it was the pretzel because that was the only thing i ate and literally came back up in chunks of pretzel. It was the downstairs location.P.S. i never ever puke- i didnt even puke one time the entire 9 months i was pregnant. So something is seriously wrong with the way they cooked their pretzel. Never ever ever going back to any wetzel pretzel ever :(
nazia s
I’ve been there today on upstairs location. Pretzels were good. No problem with quality and taste. But their employees have no customer service. This had not happened the first time with me. Employee # 256 was attending us. No greetings, nothing. When I ordered pretzels bites with cheese, she is saying they had cold cheese which needs to be warmed and instead told me take jalapeño cheese. I purchased a water that too she did not give me a cold. Employees were joking and talking loudly among each other in front of customers.
Cece S
1st time trying them and I’m super letdown because I was so excited! And the display pictures made everything look sooooo good !!!! I am giving them 1star because first impression is EVERYTHING and my experience wasn’t the most tasteful. I ordered cheesy bites I believe, and I just received wieners wrapped in dough, no cheese present. the display picture of what I ordered had me expecting something else. Bigger then that, I was halfway to my car on the 2nd floor, about to give my child one when I realized I was given a burnt batch. When I went back I was given a non burned, non fresh batch out of a cup load of them ready to sell. All I’m going to say as a consumer spending my hard earned money, I prefer to wait to get the fresh food experience. Serving me old food just show me you don’t value my business, money, or support. Hope things get better though. Beautiful pics, beautiful concept, in a really beautiful mall. You all should want to further that experience. Happy Holidays.
1st time trying them and I’m super letdown because I was so excited! And the display pictures made everything look sooooo good !!!! I am giving them 1star because first impression is EVERYTHING and my experience wasn’t the most tasteful. I ordered cheesy bites I believe, and I just received wieners wrapped in dough, no cheese present. the display picture of what I ordered had me expecting something else. Bigger then that, I was halfway to my car on the 2nd floor, about to give my child one when I realized I was given a burnt batch. When I went back I was given a non burned, non fresh batch out of a cup load of them ready to sell. All I’m going to say as a consumer spending my hard earned money, I prefer to wait to get the fresh food experience. Serving me old food just show me you don’t value my business, money, or support. Hope things get better though. Beautiful pics, beautiful concept, in a really beautiful mall. You all should want to further that experience. Happy Holidays.
Wolfgang Doghouse
The pretzels are good, but when you order one of these salty treats they will charge you $0.50 for a cup of water after buying an $8 bag of pretzel bites...*Edit due to response from owner:It's impossible for me to rate this business any higher than 3 stars when they charge for water like this. I will not return.
Out of all sodas except for 2! Settled for a bottle of water and no surprise it was warm. Paid &3.10 for it. Also the girl was on her phone the whole time. I get it fast food but like for their prices come on.
Service: 1
These pretzels were not good, dry amd hard to chew. Maybe they were sitting around for 2 or 3 days... waste of 8$!
Atmosphere: 3
Food: 1
Service: 3
Delicious Pretzels and
Atmosphere: 5
Food: 5
Service: 5
Doughy pretzels, cheese dip was an extra $2 and tasted like something you'd get out of a cheap crackers and cheese dip. Auntie Anne's is objectively better.Don't even bother as a last resort when Auntie Anne's runs out of pretzels.
Mango shake is good!
Picked up something to eat while waiting to get someone from the airport. They were good
Beware!! Had terrible diarrhea and vomited up the entire pretzel after eating it today. And i'm sure it was the pretzel because that was the only thing i ate and literally came back up in chunks of pretzel. It was the downstairs location.P.S. i never ever puke- i didnt even puke one time the entire 9 months i was pregnant. So something is seriously wrong with the way they cooked their pretzel. Never ever ever going back to any wetzel pretzel ever :(
I’ve been there today on upstairs location. Pretzels were good. No problem with quality and taste. But their employees have no customer service. This had not happened the first time with me. Employee # 256 was attending us. No greetings, nothing. When I ordered pretzels bites with cheese, she is saying they had cold cheese which needs to be warmed and instead told me take jalapeño cheese. I purchased a water that too she did not give me a cold. Employees were joking and talking loudly among each other in front of customers.
1st time trying them and I’m super letdown because I was so excited! And the display pictures made everything look sooooo good !!!! I am giving them 1star because first impression is EVERYTHING and my experience wasn’t the most tasteful. I ordered cheesy bites I believe, and I just received wieners wrapped in dough, no cheese present. the display picture of what I ordered had me expecting something else. Bigger then that, I was halfway to my car on the 2nd floor, about to give my child one when I realized I was given a burnt batch. When I went back I was given a non burned, non fresh batch out of a cup load of them ready to sell. All I’m going to say as a consumer spending my hard earned money, I prefer to wait to get the fresh food experience. Serving me old food just show me you don’t value my business, money, or support. Hope things get better though. Beautiful pics, beautiful concept, in a really beautiful mall. You all should want to further that experience. Happy Holidays.
Goodies as usual
Restaurantji Recommends
Super yummy!!
This beef sausage with cheese are soo good yum
1st time trying them and I’m super letdown because I was so excited! And the display pictures made everything look sooooo good !!!! I am giving them 1star because first impression is EVERYTHING and my experience wasn’t the most tasteful. I ordered cheesy bites I believe, and I just received wieners wrapped in dough, no cheese present. the display picture of what I ordered had me expecting something else. Bigger then that, I was halfway to my car on the 2nd floor, about to give my child one when I realized I was given a burnt batch. When I went back I was given a non burned, non fresh batch out of a cup load of them ready to sell. All I’m going to say as a consumer spending my hard earned money, I prefer to wait to get the fresh food experience. Serving me old food just show me you don’t value my business, money, or support. Hope things get better though. Beautiful pics, beautiful concept, in a really beautiful mall. You all should want to further that experience. Happy Holidays.
The pretzels are good, but when you order one of these salty treats they will charge you $0.50 for a cup of water after buying an $8 bag of pretzel bites...*Edit due to response from owner:It's impossible for me to rate this business any higher than 3 stars when they charge for water like this. I will not return.
This beef sausage with cheese are soo good yum