Family House Restaurant

35 W Schaumburg Rd, Schaumburg
(847) 466-5203

Recent Reviews

Nancy Herscha

We just went again ..ordered 5 different meals...all were EXCELLENT...pricing was reasonable and portions were good.Parking: EasyWheelchair accessibility: Easy

Michelle Foy

I really wanted to like the food here as it’s close to where I live. Sorely, I was very very disappointed. I ordered the king pao chicken lunch. First off the chicken pieces while generous were very tiny. The chicken tasted like it was earlier fried first then for my order tossed in the wok. There was only a couple pieces of celery and carrot. No onions or peppers like I’ve had at other places. The egg rolls were good but had a a few little burned pieces on the outer wonton probably from other foods that had been fried before. Basically if I didn’t have Sriracha sauce at home, there was no flavor to the chicken or the fried rice. I’ll stick to the areas 5 star Chinese for the same price!

Michelle F.

I really wanted to like the food here as it's close to where I live. Sorely, I was very very disappointed. I ordered the king pao chicken lunch. First off the chicken pieces while generous were very tiny. The chicken tasted like it was earlier fried first then for my order tossed in the wok. There was only a couple pieces of celery and carrot. No onions or peppers like I've had at other places. The egg rolls were good but had a a few little burned pieces on the outer wonton probably from other foods that had been fried before. Basically if I didn't have Sriracha sauce at home, there was no flavor to the chicken or the fried rice. I'll stick to the areas 5 star Chinese for the same price!

Alvin V.

If I could, I would give this place no stars. This is easily the worst Chinese food I have ever had. As a matter of fact this place makes Panda Express seem authentic. The Orange chicken tasted like the sauce is 50% ketchup, I have never seen fried rice so pale, and I didn't see any egg in it. Unfortunately the restaurant was also dirty and had no air conditioning (that should have been a clue). Service was lacking in hospitality. If you are looking for high quality Chinese food, you won't find it here.

Monica Phillip

Worst Chinese food I've ever had. I can usually get past a few bad moments in a meal but the quality of chicken is pretty bad. The fries things like egg rolls taste like the oil vats Haven't been changed in a long time. The only part of my 38$ purchase was the egg drop soup. Very disappointed.

Lee Ann W.

EGG foo Young was exquisite. Mizo soup, fair. Egg rolls were dried out and obviously were frozen. But I did like the entree.

Erica Linskey

Agree with other recent reviews. New management and the food is not the same. It’s bland.Shrimp egg foo young tasted like curry. The gravy was wayyy off. After removing the curry-gravy, I tried the egg patty and it had no taste whatsoever.The chicken fried rice has large bits of chicken and big white onion pieces. The peas were dehydrated and not many carrot pieces either.The egg roll was lacking taste.Unfortunate that the old owners are gone. Time to find a new place.

Kathy Constantino

We have never had an issue. The food is always good. Except this time food was supposed to be delivered at 5:30. It is 5:45 still no food, called and they told me they would have manager call me back. Called me 10 minutes later and said food was on way. Finally delivered at 6:15 and it looked like a cook delivered food, he had apron on and was knocking on door, we live in condo and said what buzzer to hit. If we were not paying attention we probably still would haven’t received our food. Kind of costly for 2 people. And food was warm not hot like when we normally receive it. So I am thinking it was sitting until someone could deliver. I was very disappointed in them this time. Will probably be our last. They could have at least thrown in an extra egg roll.

Erica L.

Definitely new management. The food is NOT the same as it was. The chicken fried rice is bland with large chunks of chicken and large onion slices. Also included, dehydrated/pruney peas. The shrimp egg foo young gravy tastes more like curry than a gravy. If you take the gravy off, no flavor. Unfortunately won't be back. It's just not same good food as it was.

David Offord (MrDaveForDays)

Used to go here all the time, it was great. I think it's under new management, and since then it has been pretty terrible. I've tried 3 times but 2 meals I just gave up eating, other one was passable. Not sure what happened here

Gladys Roberson

Service that is both attentive and friendly. It's definitely worth a visit, and you can order anything on their menu.

Janet Bromley

DO NOT ORDER FROM THIS PLACE. The ownership has changed and it’s beyond the worst food you will ever eat. Not only that, their ability to take an order successfully is not possible. We have ordered twice since the new ownership and both times the order was completely wrong. The food is truly tasteless and horrible if I haven’t said that already. These new owners fail on every aspect of owning a restaurant. We were customers of the previous owners for years and now we will never return. Their prices are crazy expensive too. I don’t normally leave reviews but if I can save another person from getting food from this place, it was worth my time.

James Bruner

First time customer. Home delivered.Best Hot and Sour Soup I've had in the Western Suburbs.Great steamed dumplings anf Moo Gai Pa. Price wassuprisingly llow too!'m sorry that their rating is so low.

citrano1

The food used to be my favorite go to shop. Now it’s awful I haven’t been back here since I tried the new owners food once. Not good at all

Dee Briese

Surpassing good food at reasonable prices! We ate in by ourselves it was so tasty couldn't stop eating!

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