I have been regularly visiting this location for the past two years and every experience has been exceptional. The food is consistently delicious and the service is outstanding! It's unfortunate to see numerous negative reviews, but I believe there are countless positive experiences that go unshared. This establishment is always busy with activity, and the staff constantly display warmth and hospitality towards customers. There have been times where I've witnessed VERY long lines, yet the staff maintain their composure and continue to work diligently. As a manager myself, I can identify dedicated workers when I see them. The constant stream of happy customers leaving this place gives me hope that more will share their positive experiences.
Atmosphere: 5
Food: 5
Service: 5
Daisy Torres
Horrible customer service! Wish I could give 0 starsTeenagers force you to pay before you could even look at what they have. Not visible for someone shorter than 5’4. They put a bunch of stuff over the ice creams. They literally yelled at me to pay them they will serve me. Ice cream is over priced $5 for 1 spoon. Every other Michoacana has it at $6.75 a cup with 2 scoops. The ice cream don’t even taste right. We ended up throwing them out. They don’t wear gloves and touch money without washing their hands. They use same spoon for milk and water based.
Atmosphere: 1
Food: 1
Service: 1
Felipe Lopez
Not recommended. One star because you can't give less, very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Eshaan Aggarwal
I live locally and am a student of Lake Park High School. Me and my friends were at woodfield mall and decided to stop by the las mic to get some Cheetos at around 5:04 pm. The employees that were working were named Nico and Tomas. I asked for cheese instead of mayo and in the cheetos elote and paid extra for it. There was no cheese when I politely complained, they got hostile and started lying. Nico was calling me a dummy and swearing profoundly. Nico also pulled out a vape and proceeded to blow it in my face even though as a professional that is completely unacceptable. They also gave me a fake corporate number. Tomas started walking out of the shop and getting aggressive trying to hurt me.
Atmosphere: 1
Food: 1
Service: 1
Naveen Aggarwal
These people are cheaters, we tried to buy ice cream today around 6 pm. They ‘forgot’ to put many ingredients- typically cheaters, when we politely objected- boys at counter got physical. We called police and left ice cream with them. When we called the corporate office, they said they don’t care because each of this is independently owned shocking cheaters.
Atmosphere: 1
Food: 1
Service: 1
Jesus peralta
Kid-friendliness: Sale ice cream chips with cheese corn and more
Atmosphere: 5
Food: 5
Service: 5
Luz Canaveral
The ice creams are pure sugar. They don't give you a napkin or water. Don't spend your money in those places.
Atmosphere: 1
Food: 1
Service: 1
Daniel Rico
(Translated by Google) $13 dlls for ice cream. If it was good it wouldn't bother me so much, but it looks like they had let it melt and cooled again half of it looked like ice and the other half I just had to throw away. If you're going to charge a premium for something just make sure the product is good.(Original)$13 dlls por ice cream. Si estuviera bueno no me molestaría tanto, pero parece que lo habían dejado derretir y enfriaron nuevamente la mitad parecía hielo y la otra mitad simplemente la tuve que tirar. Si van a cobrar premium por algo sólo asegúrense que el producto sea bueno.
Rosa Maria Guzman
(Translated by Google) Very rich ? the elotes(Original)Muy ricos ? los elotes
Atmosphere: 5
Food: 5
Service: 4
Juan Contreras
Best Place to get snacks and food. This michiocana is the best one in the suburbs. I really recommended it if you shop at Woodfield stop by and buy some snacks and drinks from them.
Old ice cream, guys prepping your food don’t wash their hands or use gloves, certainly customers don’t care about the germs! Noticed that were using the phone and touching their faces, I could just walk away and have a mad/crying kid for not getting him his snack, decided to stay for this time. Better of go to the store and buy your family ice cream or yogurt for much less price or same price but, better quality.
Mauro Velasquez
Stopped by with my children and the 3 guys behind the counter were too busy talking instead of preparing my order and had a bad attitude. I just left. will never stop here again!
Service: 1
scarlett hernandez
(Translated by Google) TERRIBLE SERVICE. The super rude lady, apart from the fact that they give everything very expensive compared to the original Michoacana.(Original)PÉSIMO SERVICIO. La señora súper grosera, Aparte de que dan todo carísimo a comparación de la Michoacana original.
gio z
Very Understaffed
Traveling Ravioli
This place doesn't just have ice cream! They have savory food choices as well. Elote, tamales and rumor has it tacos! Check it out. Support Small Business
I have been regularly visiting this location for the past two years and every experience has been exceptional. The food is consistently delicious and the service is outstanding! It's unfortunate to see numerous negative reviews, but I believe there are countless positive experiences that go unshared. This establishment is always busy with activity, and the staff constantly display warmth and hospitality towards customers. There have been times where I've witnessed VERY long lines, yet the staff maintain their composure and continue to work diligently. As a manager myself, I can identify dedicated workers when I see them. The constant stream of happy customers leaving this place gives me hope that more will share their positive experiences.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service! Wish I could give 0 starsTeenagers force you to pay before you could even look at what they have. Not visible for someone shorter than 5’4. They put a bunch of stuff over the ice creams. They literally yelled at me to pay them they will serve me. Ice cream is over priced $5 for 1 spoon. Every other Michoacana has it at $6.75 a cup with 2 scoops. The ice cream don’t even taste right. We ended up throwing them out. They don’t wear gloves and touch money without washing their hands. They use same spoon for milk and water based.
Atmosphere: 1
Food: 1
Service: 1
Not recommended. One star because you can't give less, very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
I live locally and am a student of Lake Park High School. Me and my friends were at woodfield mall and decided to stop by the las mic to get some Cheetos at around 5:04 pm. The employees that were working were named Nico and Tomas. I asked for cheese instead of mayo and in the cheetos elote and paid extra for it. There was no cheese when I politely complained, they got hostile and started lying. Nico was calling me a dummy and swearing profoundly. Nico also pulled out a vape and proceeded to blow it in my face even though as a professional that is completely unacceptable. They also gave me a fake corporate number. Tomas started walking out of the shop and getting aggressive trying to hurt me.
Atmosphere: 1
Food: 1
Service: 1
These people are cheaters, we tried to buy ice cream today around 6 pm. They ‘forgot’ to put many ingredients- typically cheaters, when we politely objected- boys at counter got physical. We called police and left ice cream with them. When we called the corporate office, they said they don’t care because each of this is independently owned shocking cheaters.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Sale ice cream chips with cheese corn and more
Atmosphere: 5
Food: 5
Service: 5
The ice creams are pure sugar. They don't give you a napkin or water. Don't spend your money in those places.
Atmosphere: 1
Food: 1
Service: 1
(Translated by Google) $13 dlls for ice cream. If it was good it wouldn't bother me so much, but it looks like they had let it melt and cooled again half of it looked like ice and the other half I just had to throw away. If you're going to charge a premium for something just make sure the product is good.(Original)$13 dlls por ice cream. Si estuviera bueno no me molestaría tanto, pero parece que lo habían dejado derretir y enfriaron nuevamente la mitad parecía hielo y la otra mitad simplemente la tuve que tirar. Si van a cobrar premium por algo sólo asegúrense que el producto sea bueno.
(Translated by Google) Very rich ? the elotes(Original)Muy ricos ? los elotes
Atmosphere: 5
Food: 5
Service: 4
Best Place to get snacks and food. This michiocana is the best one in the suburbs. I really recommended it if you shop at Woodfield stop by and buy some snacks and drinks from them.
Restaurantji Recommends
Old ice cream, guys prepping your food don’t wash their hands or use gloves, certainly customers don’t care about the germs! Noticed that were using the phone and touching their faces, I could just walk away and have a mad/crying kid for not getting him his snack, decided to stay for this time. Better of go to the store and buy your family ice cream or yogurt for much less price or same price but, better quality.
Stopped by with my children and the 3 guys behind the counter were too busy talking instead of preparing my order and had a bad attitude. I just left. will never stop here again!
Service: 1
(Translated by Google) TERRIBLE SERVICE. The super rude lady, apart from the fact that they give everything very expensive compared to the original Michoacana.(Original)PÉSIMO SERVICIO. La señora súper grosera, Aparte de que dan todo carísimo a comparación de la Michoacana original.
Very Understaffed
This place doesn't just have ice cream! They have savory food choices as well. Elote, tamales and rumor has it tacos! Check it out. Support Small Business