Stopped here for a quick snack while we are walking Woodfield Mall on Saturday. Definitely a family-owned franchise, because everyone (old and young ) over-the-counter was working at a fierce pace to keep up with customers demands. It just looked like family. all the staff was very courteous and attentive. Anyway, we ordered the pretzel bites, with cheddar cheese sauce. Just enough to satisfy our hunger pangs ... and reasonably priced.
Cegła
That was the worst food I have ever eat?
Atmosphere: 1
Food: 1
Service: 1
Clarence Daniels
I'd leave zero stars if I could. The scoundrels working this pretzel stand refuse to make more pretzels once they sell out of what they made that morning. Some of the most abysmal customer service I've ever received. The pretzels are delectable when they're actually available. But don't hold your breath on them actually being available if you go within six hours of closing. The lad working the stand did have a nice moustache though.
Eric Santana
The pretzels are stale not fresh they leave them until they sell so you might get a pretzel that's been there for hours . Customer service needs to be addressed as they attend you with this attitude like they are frustrated and don't want to be there. I spent around $18 for cinnamon pretzel bits and a watered down lemonade. I was disappointed in spending my hard earned money and still have the crave for a fresh cinnamon pretzel bits.... lol
Giavonna J.
Worst pretzel ever. It was cold and hard. I asked for a fresh hot pretzel to be made and was told no. They just gave me another old pretzel that had been sitting for about an hour. Employees were very rude. Horrible service. Not a good way to get repeat customers. Won't get my business again.
Joe Laren
It had hair in my PRETZEL
Marcelino Gonzalez, II
Delicious, soft, and huge. Just the way I like them.
Mama4 Homies
Frozen Horchata was all ice, $6.00 for frozen water ridiculous.
Jay Salgado
Fast and friendly service!
Lucianna Respondi
I cannot believe I spent $50 on some nasty pretzels and lemonade. The kids asked to sit at Cheesecake Factory and I thought a quick pretzel dog meal would be cheaper haha. I have learned my lesson.
if you feel like getting some pretzels,Wetsel's Pretzel's is not the way to go. it took a long time for me finally get my stuff, not that salted on the pretzels and service was all right.
Angel Rodriguez
so expensive, dry, worker's don't care their lazy, that's why Auntie Anne's better fr fr
Mts-savage 1
Worst pretzel ever place! Dirty and soda spill everywhere! Employees do not care to clean the floor everything is sticking!!!! Don't go to Schaumburg pretzels! Yamini K was at the register and didn’t care to listen to the order.
Yaroslav H.
Worst pretzel ever place! Dirty and soda spill everywhere! Employees do not care to clean the floor everything is sticking!!!! Great job Yamini K this the employee who was serving me, Don't go to Schaumburg pretzels!
Bob Bouse
2019 3* Staff was pretty friendly. But the food was not of good quality. Unlike other Wetzel's Pretzels. This one did not meet the mark. We had a few different items and they were all low end quality.
Stopped here for a quick snack while we are walking Woodfield Mall on Saturday. Definitely a family-owned franchise, because everyone (old and young ) over-the-counter was working at a fierce pace to keep up with customers demands. It just looked like family. all the staff was very courteous and attentive. Anyway, we ordered the pretzel bites, with cheddar cheese sauce. Just enough to satisfy our hunger pangs ... and reasonably priced.
That was the worst food I have ever eat?
Atmosphere: 1
Food: 1
Service: 1
I'd leave zero stars if I could. The scoundrels working this pretzel stand refuse to make more pretzels once they sell out of what they made that morning. Some of the most abysmal customer service I've ever received. The pretzels are delectable when they're actually available. But don't hold your breath on them actually being available if you go within six hours of closing. The lad working the stand did have a nice moustache though.
The pretzels are stale not fresh they leave them until they sell so you might get a pretzel that's been there for hours . Customer service needs to be addressed as they attend you with this attitude like they are frustrated and don't want to be there. I spent around $18 for cinnamon pretzel bits and a watered down lemonade. I was disappointed in spending my hard earned money and still have the crave for a fresh cinnamon pretzel bits.... lol
Worst pretzel ever. It was cold and hard. I asked for a fresh hot pretzel to be made and was told no. They just gave me another old pretzel that had been sitting for about an hour. Employees were very rude. Horrible service. Not a good way to get repeat customers. Won't get my business again.
It had hair in my PRETZEL
Delicious, soft, and huge. Just the way I like them.
Frozen Horchata was all ice, $6.00 for frozen water ridiculous.
Fast and friendly service!
I cannot believe I spent $50 on some nasty pretzels and lemonade. The kids asked to sit at Cheesecake Factory and I thought a quick pretzel dog meal would be cheaper haha. I have learned my lesson.
Restaurantji Recommends
if you feel like getting some pretzels,Wetsel's Pretzel's is not the way to go. it took a long time for me finally get my stuff, not that salted on the pretzels and service was all right.
so expensive, dry, worker's don't care their lazy, that's why Auntie Anne's better fr fr
Worst pretzel ever place! Dirty and soda spill everywhere! Employees do not care to clean the floor everything is sticking!!!! Don't go to Schaumburg pretzels! Yamini K was at the register and didn’t care to listen to the order.
Worst pretzel ever place! Dirty and soda spill everywhere! Employees do not care to clean the floor everything is sticking!!!! Great job Yamini K this the employee who was serving me, Don't go to Schaumburg pretzels!
2019 3* Staff was pretty friendly. But the food was not of good quality. Unlike other Wetzel's Pretzels. This one did not meet the mark. We had a few different items and they were all low end quality.