Dunkin'

8408 Skokie Blvd, Skokie
(847) 674-0777

Recent Reviews

Exploding T.

Very good if you be nice the workers will be nice back I even got a free donut I was very thankful

Kenneth Ekonoml

Cashier nice and

Atmosphere: 5

Food: 5

Service: 5

Teddy Gonzales

I ordered a large matcha latte & not even 30 seconds later — before the person at the cashier could even read my order back to me & finalize — I asked if they could make it a medium matcha latte instead.The cashier person then informed one of the baristas in another language that I was changing my order to medium (“large” and “medium” were both said in English). The barista, who had already started on the order before I confirmed or even paid, started yelling back in this language & saying “large, large” in a mean tone over and over again when the cashier person said “she just wanted to change it.” I even said, “if it’s too late, it’s ok to charge me for the large. I don’t want to cause any problems.”She then yelled “LARGE” a total of six times & glared at me like I had done something incredibly offensive, and then handed over a LARGE matcha that was so clumpy it was evident she hadn’t mixed it much.I’ve worked in food service before & get how annoying it can be when someone changes their order, but to speak about a customer while they’re in front of you (even in another language when you’re clearly using the words “large” and “medium” to talk about this person…) is incredibly unprofessional and reminded me why I never visit this Dunkin even though it’s the closest to my house.I got a hostile reaction to a reasonable request, and I won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Chris The Gamer

The manager of this establishment was very rude to the other employees, she kept saying, “work harder”, “NO!” And “HURRY UP!”. I was bewildered on how bad you can treat employees. The food was good as usual but the donuts were better than other Dunkin’s.Vegetarian options: Vegan bacon.

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: Croissant, Donuts

Bob Hughes

They have a great bulk coffee bean deal. The food is good and the coffee fresh.

Atmosphere: 4

Food: 4

Service: 5

Jayda V.

My experience here was alright inside the store but i had ordered just a bagel with cream cheese to go and they some how still messed that up the bagel barley had cream cheese on it... never going there again.

Andres Roman

Worst coffee, you should taste your coffee before you leave... I don't know why some places don't know how to prepare coffee... All I asked for was a coffee with cream and sugar.. I did not ask for a cup with

Atmosphere: 2

Food: 1

Service: 3

Tami Kessler

Didn't end up purchasing here as they told me m my reward was invalid for what I was ordering and wouldn't help me figure out what was valid for the reward. Very poor service!

Atmosphere: 1

Service: 1

Joe L.

It's the same Dunkin Donuts, but a very poor customer service workers there argue with one another which made customers feel uncomfortable and made a mistake on the order. The Dunkin's management needs to re-train their employees.

Kimberly Jones

Nice place. Very clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Muffins, Iced Latte

Jorge Garcia

They take to long to serve me.!!!Parking: OkWheelchair accessibility: Ok

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Muffins, Bagels

Vlad Zaychik

One of the best Dunkin's around friendly staff delicious and fresh!!!

Atmosphere: 5

Food: 5

Service: 5

Jerry E

Rather dingy, and could have been cleaner. The coffee and donuts we're typical Dunkin', but the place itself was rather down at the heels.

Atmosphere: 3

Food: 5

Service: 5

Jamlech Da GreaT

Very much creepy disrespectful and racist customer services reps that work here. Yuk! Your mom ?? or what ever it is should have trained you better than treating humans like that. Good ?? karma bro!

Becky B

There is a young woman that works here and she is very rude. Her customer service is poor. I asked a question and she said it was right there on the menu. Everytime I go here, she’s never nice or seems like a happy spirit. Very poor customer service and very rude.

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