Shake Shack Old Orchard

4999 Old Orchard Shopping Center Space L28, Skokie
(847) 380-1240

Recent Reviews

Tracy Scalia

Burgers here are fantastic. Service is really good. Definitely worth going. Only down is high priced for fast food but definitely will continue going.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, Sauce, Burger, Shack Stack, Fries, Cheeseburger

Sanzz T

The food is great! They are always adding delicious new items to their menu. Not a lot of seating and a bit pricey, but that's ok! ☺️?

Atmosphere: 3

Food: 5

Service: 3

Susie Q.

My friend wanted to come here. Unfortunately this was Spring Break. It was loaded with cackling kids. I ordered a avocado bacon burger and strawberry shake. I was charged for and got a bacon burger. I did not go back for what I wanted. Food was okay. Strawberry shake was lackluster. Ehhhhh

Yelena Keselman

I was on an interview , but what I watched was good and clean.

Atmosphere: 5

Bill Margelewski

First timer. I will be back. Expectations matched experience. Potato bun super tasty, burger juicy flavorful, cheese great melt. Fries crisp, not overly salted. Black and White shake, luscious, creamy, delightful. Will def be back!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Hamburger, Strawberry, Burger, Fries, Cheese Fries, Cheeseburger

Martina K.

I come here every so often and the food is always great. Everyone in the store is cool and polite. The fried chicken is always juicy and perfectly cooked. Thank you guys.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Shack, Shack Stack, Fries

Leona Miller

Incredibly disappointing. While the staff was friendly enough and the food came out fast, the portions are insanely small and not near tasty enough to justify the high price.

Atmosphere: 3

Food: 1

Service: 4

Kayz P.

Lazy slow workers that make you stand there for 10mins ignoring you when you want a refill.

Peter M.

Nothing great. No service tho ask for a tip. The kiosk had no ability to get tomatoes lettuce pickles. 2 small burgers and a shake for $20. Impersonal. Line was long and definitely not worth it.

Karyn M.

I did not know that Shake Shack originated from a hot dog cart in Madison Square Park, NY. For some reason I thought maybe it came from the beaches in CA. From humble beginnings to over 400 locations globally. The burgers are tasty, prepared to order, 100 percent beef. I ordered the Shack Burger at the kiosk, the crinkle cut fries, and a small Diet Coke. I was outraged that a small diet cost $3.19. However I saw a Yelper in NY paid $3.79. Ok then. What can I say, the burgers are a class above other fast food chains and they have as their mission to Stand for Something Good. I don't mind a little gouging on my soda then. This location can get pretty busy and the wait for your order can be a little long, although they do text you when it's ready. The outdoor tables are nice in the summer.

Maria F.

I was walking around the mall and got a crazing fit a burger. Shake shack to the rescue! I love the use of kiosks for ordering- the process was smooth and easy. The wait time for my food wasn't too bad. The restaurant was loud, but it was dinner time and a pretty hot spot in the mall.

Juan Carlos Barrera

Great burger and shakes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Double Cheeseburger, Shack Burger and Fries, Bacon Cheese Fries, Bacon Cheeseburger, Hamburger, Shackburger, Burger, Cheeseburger

Yong Choi

Oh wow the staff was very friendly and they seem to enjoy working here. Their energy provided a great atmosphere. I thought their new Korean menu was pretty decent but definitely their originals were better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Korean Style Fried Chicken Sandwich, Shack Burger and Fries, Burger

Victoria Gomez Haxel

The food was really good! However, I don't like that at check out, you get prompted for a tip for counter-service fast food. This isn't table-service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Korean Style Fried Chicken Sandwich, Cheeseburger

Phillip J. M.

Well run, there is a lot of traffic thru here but the food comes out quick and accurate. Very

Atmosphere: 5

Food: 5

Service: 5

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