The staff here are so rude, the guy and the lady. I visited here 2ice and was treated really poorly. They dont want to use the correct amount of ingredients and when you speak up they start insulting you in indian language right infront of you. Such a hostile
Atmosphere: 1
Food: 1
Service: 1
Gigi H
Called at the last minute to cater a business luncheon due to our food being canceled by a different location. Gentleman was very accommodating and able to get 60+ sandwiches made for our company. Bread was fresh and staff was pleased with their food. Thank you so very much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Supreme Meats
Joseph Guthrie
Did it again!! We visited this Subway about 6 months apart. Amazingly, or more accurately, intentionally, this Subway charged us $1 more than the listed price for our sandwiches. They don’t give you a receipt unless you ask for it. Make sure you get a receipt and check it!! They are probably making a fortune stealing from their customers. I reported them to the Subway website! The owner wrote back and said to bring the receipt in and they’ll reimburse me for the money they cheated me out of!!! Are you kidding me!! If that’s all they’re offering for cheating a customer, it’s obvious they don’t have any respect for their customers. I’m contacting the media tomorrow morning!!!
Atmosphere: 3
Food: 4
Service: 1
Katrina G Brown
Not a welcoming environment. The woman at the counter was rude. Her the male arguing in their language back and forth until it’s annoying. She’s distracted. After spending my money she did’t say nothing. Store looks like a prison.
Karina Munoz
This location cancelled my online order because i ordered online and entered promo code that said this location is was one of the participating location for the promotion. The rude worker called me and said the location is not doing promos and it wasn’t his
Service: 1
Angela S.
This Subway is listed on the app as accepting the coupons listed in the app. Upon arriving after placing and paying for an order I was told they canceled my order because the owner doesn't accept any coupons, I accept that but why be on the app as accepting coupons, this is a waste of people's time and gas, also your money is not refunded right away on your card.
Sunshine G
So much for trying to shop in my local community…. This location told my son that they DO NOT accept coupons. Not to mention, we received coupons in the mail…
Erica Havekost
Canceled online order with no notification or reason.
Adam defarno
Rude staff. Coupons promoted and not honored. Franchises have discretion to honor or not yet pay for the promoted items advertised. So the loss in business revenue per location that doesn't honor the advertised Coupons are shooting their selves in the foot. I love ❤️ me some subway but avoid this location. GL
I don’t understand how I go on the app to place an order and it offers me a coupon for buy one get one free or 50% off and I place the order but receive a call to say the order is cancel. They don’t accept coupons. The app clearly lists this location as participating. Then gets mad because I’m asking a question as to why are you even on the app. Now I have to wait for a refund. I don’t like how rude they are in this black community and I will not spend another dollar at this location.
Marty True Aquarius
Employees on their phones (earbuds) and their not listening to anything customers ate saying i.e you say American cheese they grabbing Mozzarella cheese! It's bad really bad!!
Atmosphere: 4
Food: 4
Service: 1
Mike MOS
Good location, they were kinda under construction with signage and boxes.I'm sure it generally a great location.Moving onto important review stuff, the staff and customers in line were very friendly and up beat.Food prepared perfectly add ordered and enjoyed at a table with some chips and a drink with some co-workers.Will visit again if working in the area.
Atmosphere: 4
Food: 5
Service: 4
R
The people who work here are rude and never want to honor coupons. Stingy
Mighel Akando
I wouldn’t recommend going here the people are incompetent, and rude. The guy gave me a sandwich with just lettuce, tomatoes, onions, and cheese on it. And then when I noticed I called back asking why did they give me basically a salad on bread the guy claimed it wasn’t his problem and I was the one that ordered that. Then he hung up on me. I saw them have issues with other customers before but this was my first time experiencing it myself. The subway in Lansing is far better than this one.
Healthy sandwich, and it is
Atmosphere: 5
Food: 5
Service: 5
The staff here are so rude, the guy and the lady. I visited here 2ice and was treated really poorly. They dont want to use the correct amount of ingredients and when you speak up they start insulting you in indian language right infront of you. Such a hostile
Atmosphere: 1
Food: 1
Service: 1
Called at the last minute to cater a business luncheon due to our food being canceled by a different location. Gentleman was very accommodating and able to get 60+ sandwiches made for our company. Bread was fresh and staff was pleased with their food. Thank you so very much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Supreme Meats
Did it again!! We visited this Subway about 6 months apart. Amazingly, or more accurately, intentionally, this Subway charged us $1 more than the listed price for our sandwiches. They don’t give you a receipt unless you ask for it. Make sure you get a receipt and check it!! They are probably making a fortune stealing from their customers. I reported them to the Subway website! The owner wrote back and said to bring the receipt in and they’ll reimburse me for the money they cheated me out of!!! Are you kidding me!! If that’s all they’re offering for cheating a customer, it’s obvious they don’t have any respect for their customers. I’m contacting the media tomorrow morning!!!
Atmosphere: 3
Food: 4
Service: 1
Not a welcoming environment. The woman at the counter was rude. Her the male arguing in their language back and forth until it’s annoying. She’s distracted. After spending my money she did’t say nothing. Store looks like a prison.
This location cancelled my online order because i ordered online and entered promo code that said this location is was one of the participating location for the promotion. The rude worker called me and said the location is not doing promos and it wasn’t his
Service: 1
This Subway is listed on the app as accepting the coupons listed in the app. Upon arriving after placing and paying for an order I was told they canceled my order because the owner doesn't accept any coupons, I accept that but why be on the app as accepting coupons, this is a waste of people's time and gas, also your money is not refunded right away on your card.
So much for trying to shop in my local community…. This location told my son that they DO NOT accept coupons. Not to mention, we received coupons in the mail…
Canceled online order with no notification or reason.
Rude staff. Coupons promoted and not honored. Franchises have discretion to honor or not yet pay for the promoted items advertised. So the loss in business revenue per location that doesn't honor the advertised Coupons are shooting their selves in the foot. I love ❤️ me some subway but avoid this location. GL
Restaurantji Recommends
I don’t understand how I go on the app to place an order and it offers me a coupon for buy one get one free or 50% off and I place the order but receive a call to say the order is cancel. They don’t accept coupons. The app clearly lists this location as participating. Then gets mad because I’m asking a question as to why are you even on the app. Now I have to wait for a refund. I don’t like how rude they are in this black community and I will not spend another dollar at this location.
Employees on their phones (earbuds) and their not listening to anything customers ate saying i.e you say American cheese they grabbing Mozzarella cheese! It's bad really bad!!
Atmosphere: 4
Food: 4
Service: 1
Good location, they were kinda under construction with signage and boxes.I'm sure it generally a great location.Moving onto important review stuff, the staff and customers in line were very friendly and up beat.Food prepared perfectly add ordered and enjoyed at a table with some chips and a drink with some co-workers.Will visit again if working in the area.
Atmosphere: 4
Food: 5
Service: 4
The people who work here are rude and never want to honor coupons. Stingy
I wouldn’t recommend going here the people are incompetent, and rude. The guy gave me a sandwich with just lettuce, tomatoes, onions, and cheese on it. And then when I noticed I called back asking why did they give me basically a salad on bread the guy claimed it wasn’t his problem and I was the one that ordered that. Then he hung up on me. I saw them have issues with other customers before but this was my first time experiencing it myself. The subway in Lansing is far better than this one.