Great, casual sandwich place with a nice vibe. Jones soda slaps, too.Wheelchair accessibility: No curb to navigate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Koplen B.
Best customer service, almost always goes the extra mile to make the customers experience personalized.
Jason Sutherd
Looks like it's old and out of date. Meats and veggies are lite.
Atmosphere: 1
Food: 4
Service: 1
Readings by Dawn
The people who work there are friendly. Interior is small but clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Micah Goodworth
I am very disappointed in the customer service of this location. I love the food, but I ordered a brownie for pickup and they didn't give it to me with my order. It is $2.50, I called to ask that they refund my card and they said they would have a manager call me back just for the brownie. A few hours later they called and said we could drive back and pick it up, but I was already going to work. I asked them to please just refund it since I didn't get my brownie I paid for, they said I would have to call back another day to get it. At this point I might as well dispute the charges because why is it so hard to refund an item that wasn't given? Very disappointing service for such great food.
Food: 5
Service: 1
Josh Edwards
Clean, friendly and great food! PROTIP: there are two entrances, you can park in back or in front.
Sue Hingle
Sandwiches are delicious. Brownies are super delicious. Customer service could use some help. But who cares with Sandwiches that are so good. Take the abusive service and enjoy.
Ordered half Reuben. Ordered on rye bread, it was white. The bread was all crumbley! Just pieces of bread on the bottom. Very disappointed!
Food: 2
alyssa mcpherson
The employee are so nice and have such an uplifting aditude. Food was better than any subway I've had. Bread is also pleasantly sweet. Helped my lil brothers with the arcade game. When I come back to Springfield definitely making this a stop.Vegetarian options: Was fresh and tasty, said my father
Food was fresh and delicious! Workers were incredibly friendly too!
Atmosphere: 4
Food: 5
Service: 5
Michael Thompson
we used to love this shop, has been declining in customer service for awhile, some what understand the hours changing, but when it's 20 minutes to close 6:40 pm and refuse to make a sandwich? Thanks good run from us, but will no longer give our business to you
A L
Service was fine, atmosphere was fine. But unfortunately, I think their toaster oven was down - which didn't seem like a problem, although I've never had their cold subs. Once I got it home, I found that the bread was so thick - the ratio of bread to ingredients was ridiculous. Then the bread began to just fall apart while eating it to the point where it would have been better to just use a fork. It was a very unfortunate meal. A friend introduced me to HW about a year ago and it was amazing, but now I'm wondering if the business has changed hands, due to its lack of consistency and declining quality - and its not just at this location, it's all others as well.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Brownie, Turkey Bacon Ranch
Wayne Bell
Polite and courteous staff. Good
Atmosphere: 5
Food: 5
Service: 5
Kathy Risse
Fresh is the word i think about this place. Hot or cold the breads and soups are delicious your way. Every sandwich can be made into a salad too! And dont forget the brownie.
Great, casual sandwich place with a nice vibe. Jones soda slaps, too.Wheelchair accessibility: No curb to navigate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Best customer service, almost always goes the extra mile to make the customers experience personalized.
Looks like it's old and out of date. Meats and veggies are lite.
Atmosphere: 1
Food: 4
Service: 1
The people who work there are friendly. Interior is small but clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
I am very disappointed in the customer service of this location. I love the food, but I ordered a brownie for pickup and they didn't give it to me with my order. It is $2.50, I called to ask that they refund my card and they said they would have a manager call me back just for the brownie. A few hours later they called and said we could drive back and pick it up, but I was already going to work. I asked them to please just refund it since I didn't get my brownie I paid for, they said I would have to call back another day to get it. At this point I might as well dispute the charges because why is it so hard to refund an item that wasn't given? Very disappointing service for such great food.
Food: 5
Service: 1
Clean, friendly and great food! PROTIP: there are two entrances, you can park in back or in front.
Sandwiches are delicious. Brownies are super delicious. Customer service could use some help. But who cares with Sandwiches that are so good. Take the abusive service and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub, Turkey Bacon, Brownie
Very friendly, short staffed, but efficient.
Atmosphere: 5
Food: 5
Service: 5
Ordered half Reuben. Ordered on rye bread, it was white. The bread was all crumbley! Just pieces of bread on the bottom. Very disappointed!
Food: 2
The employee are so nice and have such an uplifting aditude. Food was better than any subway I've had. Bread is also pleasantly sweet. Helped my lil brothers with the arcade game. When I come back to Springfield definitely making this a stop.Vegetarian options: Was fresh and tasty, said my father
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brocolli Cheddar Soup, Half
Restaurantji Recommends
Food was fresh and delicious! Workers were incredibly friendly too!
Atmosphere: 4
Food: 5
Service: 5
we used to love this shop, has been declining in customer service for awhile, some what understand the hours changing, but when it's 20 minutes to close 6:40 pm and refuse to make a sandwich? Thanks good run from us, but will no longer give our business to you
Service was fine, atmosphere was fine. But unfortunately, I think their toaster oven was down - which didn't seem like a problem, although I've never had their cold subs. Once I got it home, I found that the bread was so thick - the ratio of bread to ingredients was ridiculous. Then the bread began to just fall apart while eating it to the point where it would have been better to just use a fork. It was a very unfortunate meal. A friend introduced me to HW about a year ago and it was amazing, but now I'm wondering if the business has changed hands, due to its lack of consistency and declining quality - and its not just at this location, it's all others as well.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Brownie, Turkey Bacon Ranch
Polite and courteous staff. Good
Atmosphere: 5
Food: 5
Service: 5
Fresh is the word i think about this place. Hot or cold the breads and soups are delicious your way. Every sandwich can be made into a salad too! And dont forget the brownie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brocolli Cheddar Soup, Turkey Sub, Tuna Salad, Brownie