I've eaten here several times and had no problems!! Tonight i tried something different that was an epic fail!! I'm not sure but i could swear i was eating a canned chicken taco!! ?????????
Atmosphere: 4
Food: 3
Service: 5
JoJo N.
Food is amazing, but service with a smile is a no. I love the food, but always feel like I'm bothering the workers when I order. Service with a smile is not a priority
Robert Stanton
Very very good and staff was really friendly
Destiny H.
The owner is RUDE. I was at the intercom placing my order. She stopped repeating my order back. I said excuse me, are you still listening. She didn't respond. So I waited. Then she comes back and said I'm listening. I complete my order. Very snidely she repeats my complete order back. When I got to the window, I asked if she was having a bad day because she's normally very nice. She responded again in a very snide manner. I stopped responding because I was dealing with the man in the truck and you were taking forever to order. You kept stopping. I explained I stopped because she stopped repeating my order back. That I thought she was distracted. I handed her my card. She gets ready to swipe it. Then turns and says , would you like to go somewhere else tonight. I responded, I can. She hands me my card. Then says, you're a rude fucking bitch. COMPLETELY UNCALLED FOR and COMPLETELY UNPROFESSIONAL!
Sarah Paige
Good food st hood price.
Food: 4
Service: 4
Larry Burrell
Sancho’s are awesome :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sancho
Lacy Belle
Highly recommend the funnel cake fries they are delightfully
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funnel Cake Fries
Lee M.
The food is great! Service is EXCELLENT. Been going here for years and they have always been consistently good!
Betty Zumwalt
Best Sanchos around!!!! Drove to Springfield for doctor appointment near Memorial and drove out to Dirksen to get sanchos to take back home! Had one last night for supper and have other one in the fridge!! Thay are awesome!!!!
The workers there were not being kind, instead they can cause you to feel bad, pressured, and when you tell them that there speaker is not working, they get irritated.
Atmosphere: 1
Food: 1
Service: 1
Mindy G
It is drive thru only, which I fine but the lady, whom may be the manager or owner is rude. It is NOT a pleasant experience at the window. The food is okay but they will probably be on my list of not coming back. .
Karen “Ms_Stallion” Stallion
Been going here since they opened & IT BREAKS MY HEART BUT I HAVE TO SAY MY TRUTH... AFTER GETTING THE WRONG FOOD. RETURNING & BASICALLY BEING TOLD I WAS LYING ABOUT WHAT I ORDERED AND TREATED HORRIBLY BY THE STAFF. I MADE A YELP REVIEW EXPRESSING HOW BADLY I WAS TREATED BY STAFF AND HOW DISAPPOINTED I WAS AS I LITERALLY HAVE BEEN GOING THERE SINCE THE CURRENT OWNERS MOM THAT HAS SINCE PASSED ON, OPENED UP HER BUSINESS! I PATRONIZED ALL THROUGH SCHOOL/HIGH SCHOOL AS WELL AS MY ADULT LIFE! i LOVED JOLLY TAMALE THEN BECAUSE OF THE HORRIBLE WAY A STAFF TREATED ME & I HAD THE AUDACITY TO WRITE A REVIEW THEY PUT ME ON THEIR "DO NOT SERVE" LIST! SHAME ON YOU, JT!! HOW ABOUT SHOWING THE SAME LOYALTY TO US OVER 40 YEARS CUSTOMERS???! SMDH JUST GOES TO SHOW THEY COULD CARE LESS HOW THEIR EMPLOYEES TREAT CUSTOMERS
Atmosphere: 1
Service: 1
Cameron Stewart
Food is decent, but they chose to never re-open their dining room and they're very rude about not letting you place multiple orders in a single vehicle.
Atmosphere: 1
Food: 2
Service: 1
Ryan Patton
Food is marginal but priced about right and you get enough to be full. But that's about all I can say. They are extremely rude when you would think better business would be capable with some courtesy. I have been a frequent customer too but the ten seconds I didn't move up in line doesn't warrant the attitude so i will not be back.
I've eaten here several times and had no problems!! Tonight i tried something different that was an epic fail!! I'm not sure but i could swear i was eating a canned chicken taco!! ?????????
Atmosphere: 4
Food: 3
Service: 5
Food is amazing, but service with a smile is a no. I love the food, but always feel like I'm bothering the workers when I order. Service with a smile is not a priority
Very very good and staff was really friendly
The owner is RUDE. I was at the intercom placing my order. She stopped repeating my order back. I said excuse me, are you still listening. She didn't respond. So I waited. Then she comes back and said I'm listening. I complete my order. Very snidely she repeats my complete order back. When I got to the window, I asked if she was having a bad day because she's normally very nice. She responded again in a very snide manner. I stopped responding because I was dealing with the man in the truck and you were taking forever to order. You kept stopping. I explained I stopped because she stopped repeating my order back. That I thought she was distracted. I handed her my card. She gets ready to swipe it. Then turns and says , would you like to go somewhere else tonight. I responded, I can. She hands me my card. Then says, you're a rude fucking bitch. COMPLETELY UNCALLED FOR and COMPLETELY UNPROFESSIONAL!
Good food st hood price.
Food: 4
Service: 4
Sancho’s are awesome :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sancho
Highly recommend the funnel cake fries they are delightfully
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funnel Cake Fries
The food is great! Service is EXCELLENT. Been going here for years and they have always been consistently good!
Best Sanchos around!!!! Drove to Springfield for doctor appointment near Memorial and drove out to Dirksen to get sanchos to take back home! Had one last night for supper and have other one in the fridge!! Thay are awesome!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Super Nachos
Always a pleasure stopping in
Restaurantji Recommends
The workers there were not being kind, instead they can cause you to feel bad, pressured, and when you tell them that there speaker is not working, they get irritated.
Atmosphere: 1
Food: 1
Service: 1
It is drive thru only, which I fine but the lady, whom may be the manager or owner is rude. It is NOT a pleasant experience at the window. The food is okay but they will probably be on my list of not coming back. .
Been going here since they opened & IT BREAKS MY HEART BUT I HAVE TO SAY MY TRUTH... AFTER GETTING THE WRONG FOOD. RETURNING & BASICALLY BEING TOLD I WAS LYING ABOUT WHAT I ORDERED AND TREATED HORRIBLY BY THE STAFF. I MADE A YELP REVIEW EXPRESSING HOW BADLY I WAS TREATED BY STAFF AND HOW DISAPPOINTED I WAS AS I LITERALLY HAVE BEEN GOING THERE SINCE THE CURRENT OWNERS MOM THAT HAS SINCE PASSED ON, OPENED UP HER BUSINESS! I PATRONIZED ALL THROUGH SCHOOL/HIGH SCHOOL AS WELL AS MY ADULT LIFE! i LOVED JOLLY TAMALE THEN BECAUSE OF THE HORRIBLE WAY A STAFF TREATED ME & I HAD THE AUDACITY TO WRITE A REVIEW THEY PUT ME ON THEIR "DO NOT SERVE" LIST! SHAME ON YOU, JT!! HOW ABOUT SHOWING THE SAME LOYALTY TO US OVER 40 YEARS CUSTOMERS???! SMDH JUST GOES TO SHOW THEY COULD CARE LESS HOW THEIR EMPLOYEES TREAT CUSTOMERS
Atmosphere: 1
Service: 1
Food is decent, but they chose to never re-open their dining room and they're very rude about not letting you place multiple orders in a single vehicle.
Atmosphere: 1
Food: 2
Service: 1
Food is marginal but priced about right and you get enough to be full. But that's about all I can say. They are extremely rude when you would think better business would be capable with some courtesy. I have been a frequent customer too but the ten seconds I didn't move up in line doesn't warrant the attitude so i will not be back.
Atmosphere: 1
Food: 3
Service: 1