KFC

1111 N 9th St, Springfield
(217) 523-4571

Recent Reviews

cdlrmommy

Went to drive thru. Told to pull around it would be 5 minutes. 20 minutes later still

Atmosphere: 1

Food: 1

Service: 1

Dyann Hunter

The chicken was burnt. The biscuits were inedible. I notified corporate but never got a response.

Food: 1

Service: 1

Kathy Mantell

The cook spent his time yesterday the18th talking on his phone and the manager evidently didn’t step in and do or say anything to get him going. Had 1 young girl running from position to position trying to get things moving for the customers.

Atmosphere: 1

Food: 1

Service: 1

Tracy Lynn

Order my son chicken sandwich no mayo and didn't get other two items . Got two mini chicken that had Xtra mayo and looks like it was a week old.

Food: 1

Service: 1

Tracy Jo Hill

We went thru drive up & nobody answered so went to window drive up, to be told that we had to order food online. It took us half an hour to get food, by time we got done. Frustrating!!!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fried Chicken

Zekotail

Terrible experience. We ordered 12 pieces of chicken, but we only received 10. It is also very soggy too. Never order from here if you do not want to waste your

Atmosphere: 1

Food: 2

Service: 1

Sentient Construct

I think there is something wrong with the cleanliness standard there. I have not felt this ill in my adult life and I am sure this place is to blame. I hope they get themselves sorted out before they kill

Atmosphere: 1

Food: 1

Service: 1

Annmarie Norcott

Forgive me if I spell your name wrong. Mari-A was a pleasure. She is so sweet. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Karen Kresse

Absolutely awful, but I never even tasted the food. Never got my order. Ordered on-line for a drive thru pick up buy got there and they said I had to come inside. Child sleeping in car hence why I did drive thru. Employee at window was so rude. I ended up driving away, now trying to get the charge reversed. That Employee at the window is a huge mistake on them, she should be washing dishes, anything away from the customers.

Atmosphere: 1

Food: 1

Service: 1

Chris Tate

They might as well close at 7 cuz they turned the light off in the drive thru after we ordered one item and told us to pull around. Trash.

Cheyanne Williams

Went through the drive through and ordered a number 13 and the food was cold and hard and they shut the menu light off on us and told us they didn’t have any of the new hot and spicy chicken wings just tonight

Ace Cork

Person after me ordered the same thing and they got mine somehow workers were very loud about personal lives and

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Crispy Colonel Combo

Brandon Wernig

Might as well close at 10, they're only going to give you whatever old chicken they have left after that

Dylan Kopff

Complete and total garbage food incompetent workers ,close this one down

Tom Whited

Food was good, changing out registers so little wait but no complaint, did not realize I went to dinner and a show...naked guy in parking lot, cops were there quick, mngr tresspassed from lot! Very proffessional!

Atmosphere: 5

Food: 5

Service: 5

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