I don’t like to leave bad reviews since I worked in food service but I went here and I understand why they closed the lobby but if I have to go through the drive through I would like them to actually listen to my order and get my sandwich right and when I brought it back so they could add the stuff I wanted not be rude to me and condescending I won’t be coming back to this subway
Atmosphere: 1
Food: 1
Service: 1
Kaleb Jannink
I dont leave reviews very much because you never know what that certain employee is going through or if being short staffed has stressed those working. I try to look for the positives, and generally go by the 3 strike rule. That being said. All 3 times I have been to this Subway. The same employee has a very very sour attitude. The older/bigger gentleman with glasses needs a reality check. Going into detail of the 3 seperate interactions with him could fill a college kids essay. I probably spend a little too much on Subway. I will gladly make the 15 min drive to the subway on S. 6th vs this one. Even tho I work in the same plaza. This guy is costing you money.
Atmosphere: 3
Food: 3
Service: 1
John A
Walked in to the store on Thursday at 1400 in my uniform to order a sandwich. Asked for a sandwich, (employee doesn’t ask what type of bread) the employee started preparing my sandwich and I was gazing at their menu I saw a sandwich that I’ve never tried. I told the employee that i would also like to order another sandwich. The employee started huffing and puffing, looked at me and said with attitude, “any more surprises, because I have better things to do!”I’m not sure what’s his better things to do than doing his job and make a sandwich?!?!?
Atmosphere: 1
Food: 4
Service: 1
J. R.
Decided to try subway again after a year. New fresh items sounded pretty good. Got there at 5ish and they were out of almost everything, no pepperoni, no chicken etc. They only slice once in the morning and when that is gone then tough luck. Maybe it will get better next year. Is there a Potbelly's around? They were GOOD! We went to this location because the other one was worse, last year.
Janell N.
Extremely rude, mean and disrespectful man working quite often. Last three times he not only speaks hateful on Drive up speaker he is worse in person. He literally throws ingredients and makes sloppy sandwiches. I'm concerned that he does "other" things to sandwich, but I cannot prove it. He was extremely rude to my elderly Mother and god knows what he put on her sandwich. He needs to be FIRED IMMEDIATELY. Next time I'm going into restaurant to complain in person to appropriate management, unless he's a manager. No excuse for his behavior.
grand autismo
Stopped in to grab a footlong sub, tasted pretty well and the service was fairly quick considering they had a sign on the door saying they were understaffed!
Salman Khan
Always short staffed
Kyle Simmons
One trip, I was subjected to the ridiculous political views of both employees who were working, with no provocation, we had actually been discussing fishing before things took a wildly unexpected turn. Another trip, the sandwiches I ordered looked like they had been strangled before being given to me. (I have no outrageous expectations for quick service food establishments, but this seemed excessive and done with wonton disregard for any sort of pride in the work that was being done) And finally, with what will have been my last trip to this location, I placed an order online for 2 sandwiches. As I kept an eye on the progress through the app, I pulled into the drive thru to go ahead and let them know I was there. (sandwiches were most likely moments from being done) I was asked to give them a minute and I said okay. Before the employee came back on, I saw on the app that my order had been canceled and my card was voided. The employee then came on and asked what he could get for me. I said I was there for a pick up. He then replied that that someone had called in and canceled the order because they used the wrong card. I explained that my order had not been canceled because I had placed it and did not call in. He then said, "well I only have one order here and someone called and canceled it," to which I replied, "is it possible someone called the wrong location to cancel their order?" He seemed dumbfounded by this possibility but eventually said, "yeah, I guess that could have happened," he then said he could take my order again. I told him to forget it. He did properly refund my card, so he had that much going for him.
K. S.
One trip, I was subjected to the ridiculous political views of both employees who were working, with no provocation, we had actually been discussing fishing before things took a wildly unexpected turn. Another trip, the sandwiches I ordered looked like they had been strangled before being given to me. (I have no outrageous expectations for quick service food establishments, but this seemed excessive and done with wonton disregard for any sort of pride in the work that was being done) And finally, with what will have been my last trip to this location, I placed an order online for 2 sandwiches. As I kept an eye on the progress through the app, I pulled into the drive thru to go ahead and let them know I was there. (sandwiches were most likely moments from being done) I was asked to give them a minute and I said okay. Before the employee came back on, I saw on the app that my order had been canceled and my card was voided. The employee then came on and asked what he could get for me. I said I was there for a pick up. He then replied that that someone had called in and canceled the order because they used the wrong card. I explained that my order had not been canceled because I had placed it and did not call in. He then said, "well I only have one order here and someone called and canceled it," to which I replied, "is it possible someone called the wrong location to cancel their order?" He seemed dumbfounded by this possibility but eventually said, "yeah, I guess that could have happened," he then said he could take my order again. I told him to forget it. He did properly refund my card, so he had that much going for him.
Mackenzie Koehler
The guy making the sandwiches shamed me for playing pokemon go and then argued with me about what I wanted on my sandwich. Made both my sandwiches wrong and refused to remake them. So rude. Will never go to this one ever again
They lock the doors 2 hours before closing, absolutely ridiculous
Jack Romanotto
I’ve been recently going to this subway and they make my sandwich perfect everytime :)
Cecilia Lohman
When I asked the guy at the drive through how he was doing today his response was “well I’ve been trying to eat for about 5 hours now but people just keep coming” it a rather annoyed voice. So I left! Hope you got to enjoy your lunch and no more pesky customers came to eat
Yonaton Kobrias
This location seems to close whenever they want in the middle of the day. I saw an older white guy close and lock the doors about an hour ago, and I haven’t seen anyone come back to open back up. So far I’ve seen 9 potential customers walk up to the door, only to turn around and walk back to their cars because the doors are locked. If you wanna be lazy and not be open to make money that’s cool, then maybe you should close up altogether and let someone else own the franchise!!
Scott Taylor
I like subway there's a lot of shops that sell subs I just like the way they do their subs there some of these other places I don't know I guess it's a taste preference but like I said I've been to Penn station I've been to Jersey Mike's too they're not as good man I'm not saying they're not decent subs I just really believe that Subway is just a little bit better than them man you know maybe you get a little bit more high quality stuff when you go to like Jersey Mike's but you're going to pay a lot more money and they don't have very many locations and I'm in a long ways away from the Jersey Mike's that we have here in town so that's their fault and Subway is very convenient and I always get what I want there
I don’t like to leave bad reviews since I worked in food service but I went here and I understand why they closed the lobby but if I have to go through the drive through I would like them to actually listen to my order and get my sandwich right and when I brought it back so they could add the stuff I wanted not be rude to me and condescending I won’t be coming back to this subway
Atmosphere: 1
Food: 1
Service: 1
I dont leave reviews very much because you never know what that certain employee is going through or if being short staffed has stressed those working. I try to look for the positives, and generally go by the 3 strike rule. That being said. All 3 times I have been to this Subway. The same employee has a very very sour attitude. The older/bigger gentleman with glasses needs a reality check. Going into detail of the 3 seperate interactions with him could fill a college kids essay. I probably spend a little too much on Subway. I will gladly make the 15 min drive to the subway on S. 6th vs this one. Even tho I work in the same plaza. This guy is costing you money.
Atmosphere: 3
Food: 3
Service: 1
Walked in to the store on Thursday at 1400 in my uniform to order a sandwich. Asked for a sandwich, (employee doesn’t ask what type of bread) the employee started preparing my sandwich and I was gazing at their menu I saw a sandwich that I’ve never tried. I told the employee that i would also like to order another sandwich. The employee started huffing and puffing, looked at me and said with attitude, “any more surprises, because I have better things to do!”I’m not sure what’s his better things to do than doing his job and make a sandwich?!?!?
Atmosphere: 1
Food: 4
Service: 1
Decided to try subway again after a year. New fresh items sounded pretty good. Got there at 5ish and they were out of almost everything, no pepperoni, no chicken etc. They only slice once in the morning and when that is gone then tough luck. Maybe it will get better next year. Is there a Potbelly's around? They were GOOD! We went to this location because the other one was worse, last year.
Extremely rude, mean and disrespectful man working quite often. Last three times he not only speaks hateful on Drive up speaker he is worse in person. He literally throws ingredients and makes sloppy sandwiches. I'm concerned that he does "other" things to sandwich, but I cannot prove it. He was extremely rude to my elderly Mother and god knows what he put on her sandwich. He needs to be FIRED IMMEDIATELY. Next time I'm going into restaurant to complain in person to appropriate management, unless he's a manager. No excuse for his behavior.
Stopped in to grab a footlong sub, tasted pretty well and the service was fairly quick considering they had a sign on the door saying they were understaffed!
Always short staffed
One trip, I was subjected to the ridiculous political views of both employees who were working, with no provocation, we had actually been discussing fishing before things took a wildly unexpected turn. Another trip, the sandwiches I ordered looked like they had been strangled before being given to me. (I have no outrageous expectations for quick service food establishments, but this seemed excessive and done with wonton disregard for any sort of pride in the work that was being done) And finally, with what will have been my last trip to this location, I placed an order online for 2 sandwiches. As I kept an eye on the progress through the app, I pulled into the drive thru to go ahead and let them know I was there. (sandwiches were most likely moments from being done) I was asked to give them a minute and I said okay. Before the employee came back on, I saw on the app that my order had been canceled and my card was voided. The employee then came on and asked what he could get for me. I said I was there for a pick up. He then replied that that someone had called in and canceled the order because they used the wrong card. I explained that my order had not been canceled because I had placed it and did not call in. He then said, "well I only have one order here and someone called and canceled it," to which I replied, "is it possible someone called the wrong location to cancel their order?" He seemed dumbfounded by this possibility but eventually said, "yeah, I guess that could have happened," he then said he could take my order again. I told him to forget it. He did properly refund my card, so he had that much going for him.
One trip, I was subjected to the ridiculous political views of both employees who were working, with no provocation, we had actually been discussing fishing before things took a wildly unexpected turn. Another trip, the sandwiches I ordered looked like they had been strangled before being given to me. (I have no outrageous expectations for quick service food establishments, but this seemed excessive and done with wonton disregard for any sort of pride in the work that was being done) And finally, with what will have been my last trip to this location, I placed an order online for 2 sandwiches. As I kept an eye on the progress through the app, I pulled into the drive thru to go ahead and let them know I was there. (sandwiches were most likely moments from being done) I was asked to give them a minute and I said okay. Before the employee came back on, I saw on the app that my order had been canceled and my card was voided. The employee then came on and asked what he could get for me. I said I was there for a pick up. He then replied that that someone had called in and canceled the order because they used the wrong card. I explained that my order had not been canceled because I had placed it and did not call in. He then said, "well I only have one order here and someone called and canceled it," to which I replied, "is it possible someone called the wrong location to cancel their order?" He seemed dumbfounded by this possibility but eventually said, "yeah, I guess that could have happened," he then said he could take my order again. I told him to forget it. He did properly refund my card, so he had that much going for him.
The guy making the sandwiches shamed me for playing pokemon go and then argued with me about what I wanted on my sandwich. Made both my sandwiches wrong and refused to remake them. So rude. Will never go to this one ever again
Restaurantji Recommends
They lock the doors 2 hours before closing, absolutely ridiculous
I’ve been recently going to this subway and they make my sandwich perfect everytime :)
When I asked the guy at the drive through how he was doing today his response was “well I’ve been trying to eat for about 5 hours now but people just keep coming” it a rather annoyed voice. So I left! Hope you got to enjoy your lunch and no more pesky customers came to eat
This location seems to close whenever they want in the middle of the day. I saw an older white guy close and lock the doors about an hour ago, and I haven’t seen anyone come back to open back up. So far I’ve seen 9 potential customers walk up to the door, only to turn around and walk back to their cars because the doors are locked. If you wanna be lazy and not be open to make money that’s cool, then maybe you should close up altogether and let someone else own the franchise!!
I like subway there's a lot of shops that sell subs I just like the way they do their subs there some of these other places I don't know I guess it's a taste preference but like I said I've been to Penn station I've been to Jersey Mike's too they're not as good man I'm not saying they're not decent subs I just really believe that Subway is just a little bit better than them man you know maybe you get a little bit more high quality stuff when you go to like Jersey Mike's but you're going to pay a lot more money and they don't have very many locations and I'm in a long ways away from the Jersey Mike's that we have here in town so that's their fault and Subway is very convenient and I always get what I want there