Wendy's

1250 Toronto Rd, Springfield
(309) 431-4885

Recent Reviews

Edward B Smith Jr

This location is CLOSED….

Morgan Ryen

I can give only five star wishing to give more. Great Food. Service was great (assuming manager) had given most in the Wendy’s the Peppermint Frostee which was pretty good. Atmosphere was calm and friendly, hope to see this Wendy’s continue this Service.

Atmosphere: 5

Food: 5

Service: 5

Ab. Mexique

Very good place to taste a burger with a different flavor. Good cost/quality ratio.

Atmosphere: 4

Food: 4

Service: 5

Mike Reall

Everyone was extremely friendly and eager to help. The restaurant is very clean.

Atmosphere: 5

Food: 5

Service: 5

Orlando Gonzalez

Bad customer service. Violent environment.

Atmosphere: 1

Food: 3

Service: 1

Jacqueline Shanle

Rude as he'll they don't care about anything they gave me shredded meat scrapings or something yuck cold fries

Atmosphere: 1

Food: 1

Service: 1

J Young

Stopped in after a quick visit with family. The food was hot tasty. If the lettuce had been fresh and not wilted, Wendy's would have got 5 stars. However, we did feed a family of 5 for $28 bucks, not bad.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Nuggets, French Fries

Susan Herzog

Love Wendy's breakfast potatoes.. yum!

Food: 5

Service: 5

Shelley Iverson

Rude. Not the wendys I know. Over cooked my French toast sticks. Dude was So rude at the window.

Atmosphere: 1

Food: 1

Service: 1

Michael Snyder

Cold horrible food and both bathrooms were out of

Atmosphere: 3

Food: 1

Service: 3

Richard H

I just picked up what was supposed to be two burgers, two fries, two drinks and a salad. I got home with all but the 2nd burger hadn't been put in the bag. I'd have provided an order # but the receipt wasn't given to me either. Ridiculous! Wendy's charges premium prices. Attention to detail should be a point of pride. The fries were almost certainly reheated or double fried - barely edible. The grounds around this restaurant look kind of shabby. The drive through menu has been unlit for some time so I was glad that I had a flashlight. Wendy's used to be a place where you could count on quality but in my experience this is no longer the case. Kinda sad...

Atmosphere: 1

Food: 2

Service: 1

Anthony Robson

Never fails to have this store make me wait on my order that was supposed to be ready when I arrive. The whole point of mobile ordering is to have the order ready when the customer arrives, not to 'check in' the order to start preparing it. If I wanted to wait 10 minutes, I would have used their drive through to begin with.

Atmosphere: 2

Food: 3

Service: 1

Robert Card

Ok burger. Friendly staff, clean and pleasant atmosphere. Better than McDonald’

Atmosphere: 3

Food: 3

Service: 4

Greg Riley

This is this worst fast food establishment I have ever experienced. The service was extremely poor. The fries were cold and the burgers were made wrong. I watched the drive thru attendant throw her head set and stop taking orders . We waited for 20 minutes on our wrongful order. This was a horrible experience and I do not recommend anyone to come to this establishment. I know I never will again.

Atmosphere: 1

Food: 1

Service: 1

Michelle M.

Toronto Road, Springfield, IllinoisFor the third time, they were out of potatoes and chili. I've been at different times of the day, and it's the same answer every time. Staff was rude about it, told me to just go to a different Wendy's if I didn't want to substitute something else. Shift manager was angry that I canceled my whole order. Why would I pick up half my food now and then come back in an hour for 2 potatoes? I would give zero stars if I could. Avoid this location at all costs.

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