It's Super Bowl Sunday. Last week I placed an order specifically for today. Paid for the order in full. Asked about closing time on Sunday, was told 5:00 pm but maybe 6:00 since it was Super Bowl. We arrived today to pick up our fully paid order at 4:40 pm to be met by a closed store. Everyone gone. I WILL NEVER DO BUSINESS WITH YOU AGAIN. You took my money. No cupcakes. And you didn't even have the common decency to call to give a heads up if you were going to be closed 20 min before your posted store closing time. DO NOT WASTE YOUR TIME WITH THIS PLACE. You best believe I'll be there this week asking for my money back!
Service: 1
Criselle C.
I was looking up a place to get a tiny cake that my dog can eat for her birthday and found that Smallcakes makes individual mini "pupcakes" -- so adorable. They are carrot cake mini cupcakes with peanut butter frosting and a tiny dog bone biscuit on top. They come in separate containers with lids. I preordered and paid online the day before. They were very friendly at the store and I was in and out fast. I will come back again for these pupcakes.
Michelle Rasche
Would highly recommend this cupcake shop!! I recently ordered gender reveal cupcakes from here and they turned out so cute! We did a mix of chocolate & vanilla cupcakes with vanilla frosting and blue / pink sprinkles. The cupcakes were a hit with our family. I loved that they also offer gluten free cupcakes on Fridays & Saturdays! Definitely will be ordering from here again.Dietary restrictions: Gluten free & dairy free cupcakes offered on Fridays & Saturdays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake and Boston Cream, Chocolate Cupcake
Faith
Delicious cupcakes! Many flavors to choose from.
Atmosphere: 5
Food: 5
Service: 5
Mary Myers
I would usually give Smallcakes 5 stars however today, Sunday 9/10/2023 I purchased two pink vanilla gluten free cupcakes, as the regulars were sold out. The sign on the wall and the Smallcakes website states 2 cupcakes cost $4 each for a total of $8.00. The woman in the store did not tell me that they were $1 more each for gluten free. When I looked at my transaction online I was surprised to see a charge of $10.18 for 2 cupcakes!The service has always been so pleasant and the cupcakes are great but not worth $5 each. Disappointing and questionable business practice.
La'Shauna Johnson
I contacted Smallcakes to speak with someone about making a small 4 inch Personal custom cake. I called at 10 AM on a Saturday and I was frantic because I needed the cake for Sunday evening. I spoke with Vicki the cake decorator, and she was extremely helpful and assured me that she would be able to have my cake finished the next day because it was a simple design that didn’t require a lot of time to make. I picked up the cake before closing the next day and when I took a look at it, I was very shocked at how beautiful yet simple the design was and I’m just happy that Vicky was able to make my last minute gift happen. Smallcakes staff is wonderful, especially Vicky the manager if you would like a beautiful custom cake, please contact this store.
Olivia Sandoval
Nice staff and very friendly
G. A. S
Moist, smooth texture, and balanced sweetness. Gluten free available.
Geoffrey Rose
Wonderful little place in Saint Charles. Small cakes are delicious
Rosa Garcia
I love them, you can taste and see the love they put into what they do.
Absolutely the BEST cupcakes I've ever had. We live 2+ hours away and discovered Smallcakes by chance on a recent trip. From now on, trips through Chicago will include St Charles just for Smallcakes. It has to be difficult to bake a cupcake that stands out. But these are just amazing. Mr Doctor is going to grill my a** over the uptick in my blood sugar. And I'll be like dude. Shhhhhh. Smallcakes. And he'll just nod and grin like. IKR.
Kathleen N.
I used Smallcakes for dessert for my niece's bridal shower this past Sunday. First time that I have used them. We had an cupcake "cake" in the shape of an engagement ring, plus additional treats (cake pops, brownies). They were wonderful! Such a success. Everyone loved the all the treats! I would highly recommend.
taylor o
I went today after finally wanting to go for quite sometime and I wish I had went sooner. The cupcake, I had a red velvet, was very moist and the cream cheese frosting was sweet but did not give me a headache and did not just taste like cream cheese. The shop was clean and welcoming when I went inside and I was informed about the points system while checking out. I will happily be going back again and cannot wait to see the flavor changes!
jacquelyn drygalski
This used to be a nice treat for me, but being treated badly every time I buy an overpriced dessert is ridiculous.
Matthew Karras
Everything was incredible and the staff were so easy to work with! I had a large order and they worked with me to make it a smooth and easy process.I’ll be back for sure.
It's Super Bowl Sunday. Last week I placed an order specifically for today. Paid for the order in full. Asked about closing time on Sunday, was told 5:00 pm but maybe 6:00 since it was Super Bowl. We arrived today to pick up our fully paid order at 4:40 pm to be met by a closed store. Everyone gone. I WILL NEVER DO BUSINESS WITH YOU AGAIN. You took my money. No cupcakes. And you didn't even have the common decency to call to give a heads up if you were going to be closed 20 min before your posted store closing time. DO NOT WASTE YOUR TIME WITH THIS PLACE. You best believe I'll be there this week asking for my money back!
Service: 1
I was looking up a place to get a tiny cake that my dog can eat for her birthday and found that Smallcakes makes individual mini "pupcakes" -- so adorable. They are carrot cake mini cupcakes with peanut butter frosting and a tiny dog bone biscuit on top. They come in separate containers with lids. I preordered and paid online the day before. They were very friendly at the store and I was in and out fast. I will come back again for these pupcakes.
Would highly recommend this cupcake shop!! I recently ordered gender reveal cupcakes from here and they turned out so cute! We did a mix of chocolate & vanilla cupcakes with vanilla frosting and blue / pink sprinkles. The cupcakes were a hit with our family. I loved that they also offer gluten free cupcakes on Fridays & Saturdays! Definitely will be ordering from here again.Dietary restrictions: Gluten free & dairy free cupcakes offered on Fridays & Saturdays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake and Boston Cream, Chocolate Cupcake
Delicious cupcakes! Many flavors to choose from.
Atmosphere: 5
Food: 5
Service: 5
I would usually give Smallcakes 5 stars however today, Sunday 9/10/2023 I purchased two pink vanilla gluten free cupcakes, as the regulars were sold out. The sign on the wall and the Smallcakes website states 2 cupcakes cost $4 each for a total of $8.00. The woman in the store did not tell me that they were $1 more each for gluten free. When I looked at my transaction online I was surprised to see a charge of $10.18 for 2 cupcakes!The service has always been so pleasant and the cupcakes are great but not worth $5 each. Disappointing and questionable business practice.
I contacted Smallcakes to speak with someone about making a small 4 inch Personal custom cake. I called at 10 AM on a Saturday and I was frantic because I needed the cake for Sunday evening. I spoke with Vicki the cake decorator, and she was extremely helpful and assured me that she would be able to have my cake finished the next day because it was a simple design that didn’t require a lot of time to make. I picked up the cake before closing the next day and when I took a look at it, I was very shocked at how beautiful yet simple the design was and I’m just happy that Vicky was able to make my last minute gift happen. Smallcakes staff is wonderful, especially Vicky the manager if you would like a beautiful custom cake, please contact this store.
Nice staff and very friendly
Moist, smooth texture, and balanced sweetness. Gluten free available.
Wonderful little place in Saint Charles. Small cakes are delicious
I love them, you can taste and see the love they put into what they do.
Restaurantji Recommends
Absolutely the BEST cupcakes I've ever had. We live 2+ hours away and discovered Smallcakes by chance on a recent trip. From now on, trips through Chicago will include St Charles just for Smallcakes. It has to be difficult to bake a cupcake that stands out. But these are just amazing. Mr Doctor is going to grill my a** over the uptick in my blood sugar. And I'll be like dude. Shhhhhh. Smallcakes. And he'll just nod and grin like. IKR.
I used Smallcakes for dessert for my niece's bridal shower this past Sunday. First time that I have used them. We had an cupcake "cake" in the shape of an engagement ring, plus additional treats (cake pops, brownies). They were wonderful! Such a success. Everyone loved the all the treats! I would highly recommend.
I went today after finally wanting to go for quite sometime and I wish I had went sooner. The cupcake, I had a red velvet, was very moist and the cream cheese frosting was sweet but did not give me a headache and did not just taste like cream cheese. The shop was clean and welcoming when I went inside and I was informed about the points system while checking out. I will happily be going back again and cannot wait to see the flavor changes!
This used to be a nice treat for me, but being treated badly every time I buy an overpriced dessert is ridiculous.
Everything was incredible and the staff were so easy to work with! I had a large order and they worked with me to make it a smooth and easy process.I’ll be back for sure.