I went to Smoothie King on March 30th in 159th Tinley Park. I was waiting in the drive through for about 10minute. The worker responded after I said hello, and said it would be a few minutes. Then 10minutes later I said hello again and a man responded with an attitude saying she told you to come in because something wasn’t working with taking drive through orders. I informed the worker that the lady didn’t say that else I would have come in. Then out of nowhere it magically worked and I was able to place my order at the window. The young lady gave up our drinks and my daughter looked at her’s and the top had an obvious long black hair which could not possible had been missed prior to giving to us. Very nasty, so we pulled over came inside and I asked for the manage, another woman worker said the manager went to another location. She offered to remakes them, I informed her I would like my money back. She stated they couldn’t do refunds because the manager was gone. I said this is ridiculous, no one knows how to do a refund. Then I asked for the number to corporate office, no one knows the number. I said well I don’t want anything from here because first it means you all are not clean, second no one has gloves on and nothing on their head to prevent hair from falling into food. I informed the lady we’ll call your manager to explain how to do a refund. She went to the back, she came back then she call herself going through the process of giving me a refund. I checked my account 2 days ago and still no refund that I filed a claim because she lyied. Then after she was supposed to have given a refund I asked for the managers name and her name, she stated they can’t give out there names. I said this is really ridiculous. This location is going down, I had been coming to this location since it opened and never had this problem. The shift on 3/30/2924 afternoon shift after 1 or. But because I live Smoothie King, we went to the LaGrange location and they was very professional and had gloves on.Parking: None
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Berry Treat
Diane Williams
This is the WORST smoothie king location ever. Every single time I’ve been there it’s a 15-20 min wait in the drive through for a simple smoothie. I have never been to any other location where it takes this long to blend some ingredients in a blender. Scope blend serve. The guy in the drive thru taking orders was rude to top it off.
Atmosphere: 1
Food: 1
Service: 1
daisy gonzalez
Terrible customer service. Asked for a mango smoothie and they gave me a strawberry one. Then when I asked about the mango they said the strawberries overpowered the mango. The smoothies in fact had no mango. Hire better workers and hire a manger to oversee the work because the service is terrible and so is the workers attitudes.
Atmosphere: 1
Food: 1
Service: 1
Syed Khalid
They are so slow.. they take forever to make the order. And hey they got 4 people working and still taking forever make one acai bowl? And they made it wrong. Worst
Service: 1
Terra Turner
Great employees & service!
Atmosphere: 5
Food: 5
Service: 5
sharon bates
Amazing and
Atmosphere: 5
Food: 5
Service: 5
Stefanie Simms
Jimmy was the best!!!!
Rihanna Milove
I stopped on my break on 01-30-2024 and I wanted the Go go go ji bowl, the young man that took my order said he can’t make it cause it’s hand made and it takes 15 minutes to make. I knew he was lying cause I ordered it a few times before and it never took that long.. anyway he talked me into getting something I didn’t like so I wasted my money!!! Yeah I will never go back to that location again!!!!
Best Smoothies Ever!! Highly Recommend. Great Service Thank You Smoothie King!!
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
R'Nia Davis
Jimmy was great!
Atmosphere: 5
Food: 5
Service: 5
Tina Ogrodnik
Great service!
Rebecca Lombard
The man who took my order was very unprofessional and rude by judgment on what I ordered and what size. I don't feel comfortable ever ordering from this location again. What a shame.
I went to Smoothie King on March 30th in 159th Tinley Park. I was waiting in the drive through for about 10minute. The worker responded after I said hello, and said it would be a few minutes. Then 10minutes later I said hello again and a man responded with an attitude saying she told you to come in because something wasn’t working with taking drive through orders. I informed the worker that the lady didn’t say that else I would have come in. Then out of nowhere it magically worked and I was able to place my order at the window. The young lady gave up our drinks and my daughter looked at her’s and the top had an obvious long black hair which could not possible had been missed prior to giving to us. Very nasty, so we pulled over came inside and I asked for the manage, another woman worker said the manager went to another location. She offered to remakes them, I informed her I would like my money back. She stated they couldn’t do refunds because the manager was gone. I said this is ridiculous, no one knows how to do a refund. Then I asked for the number to corporate office, no one knows the number. I said well I don’t want anything from here because first it means you all are not clean, second no one has gloves on and nothing on their head to prevent hair from falling into food. I informed the lady we’ll call your manager to explain how to do a refund. She went to the back, she came back then she call herself going through the process of giving me a refund. I checked my account 2 days ago and still no refund that I filed a claim because she lyied. Then after she was supposed to have given a refund I asked for the managers name and her name, she stated they can’t give out there names. I said this is really ridiculous. This location is going down, I had been coming to this location since it opened and never had this problem. The shift on 3/30/2924 afternoon shift after 1 or. But because I live Smoothie King, we went to the LaGrange location and they was very professional and had gloves on.Parking: None
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Berry Treat
This is the WORST smoothie king location ever. Every single time I’ve been there it’s a 15-20 min wait in the drive through for a simple smoothie. I have never been to any other location where it takes this long to blend some ingredients in a blender. Scope blend serve. The guy in the drive thru taking orders was rude to top it off.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Asked for a mango smoothie and they gave me a strawberry one. Then when I asked about the mango they said the strawberries overpowered the mango. The smoothies in fact had no mango. Hire better workers and hire a manger to oversee the work because the service is terrible and so is the workers attitudes.
Atmosphere: 1
Food: 1
Service: 1
They are so slow.. they take forever to make the order. And hey they got 4 people working and still taking forever make one acai bowl? And they made it wrong. Worst
Service: 1
Great employees & service!
Atmosphere: 5
Food: 5
Service: 5
Amazing and
Atmosphere: 5
Food: 5
Service: 5
Jimmy was the best!!!!
I stopped on my break on 01-30-2024 and I wanted the Go go go ji bowl, the young man that took my order said he can’t make it cause it’s hand made and it takes 15 minutes to make. I knew he was lying cause I ordered it a few times before and it never took that long.. anyway he talked me into getting something I didn’t like so I wasted my money!!! Yeah I will never go back to that location again!!!!
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Perfect services
Restaurantji Recommends
Best Smoothies Ever!! Highly Recommend. Great Service Thank You Smoothie King!!
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
Jimmy was great!
Atmosphere: 5
Food: 5
Service: 5
Great service!
The man who took my order was very unprofessional and rude by judgment on what I ordered and what size. I don't feel comfortable ever ordering from this location again. What a shame.
Service: 1
Good customer service, friendly
Atmosphere: 5
Food: 5
Service: 5