Ordered on the app, made both my sandwiches wrong and put stuff on it that I didn’t ask for. Didn’t put everything on that I asked for. Didn’t toast one of my sandwiches when we asked if it was toasted they said yes but it wasn’t. They were rude when came to pick it up.
Atmosphere: 1
Food: 2
Service: 1
Chris M
We've given our business to the Tuscola subway for 2 years. This last time, today, 2/2/24, is probably the last. My wife went through the drive thru for 5 subs, because there are 5 in my family. Never had a problem. This time however, she was scolded by some seemingly disgruntled employee for ordering 5 subs. You can't order 5 subs any more in the drive thru. Their website didn't work for ordering ahead. There was no sign or info stating a limit for drive thru, and on top of that, our orders were given to us wrong, even according to the receipt. The Philly is toasted as a standard. It was ice cold. We were missing drinks, and we asked for baked lays, not BBQ. A completely rude and unmerited experience for my wife.
Atmosphere: 1
Food: 1
Service: 1
Justin Cruz
I’ve been to this subway numerous times, if you want your food the way you really want it I recommend going inside. The experiences I’ve had ordering food to pickup is atrocious, I attribute it to lack of care rather than just not being able to read/follow simple instructions. Do better.
Atmosphere: 5
Food: 1
Service: 3
Felipa Ruiz
The service is wonderful ?
Atmosphere: 5
Food: 5
Service: 5
Josh Newman
I recently moved to the area and me and my husband order here twice a week, the first few times were really good but we ordered tonight and it was the most poorly made sub I’ve ever had,wanted it toasted and it was cold, asked for extra sauce and there was barely any sauce on it. Don’t know if you’re training someone new or not but if so a manager should be confirming that the orders go out correctly. Especially for the price being paid. Hope you guys do better next time.
The restaurant is clean. The service is amazing. The food is great! What more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Frank Diller
Poorly trained employees lied to me and tried to overcharge for my sandwich. First and last time I set foot in this subway.
Atmosphere: 1
Service: 1
Tiffany Hardy
Came in close to close , and was greeted kindly, service was fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Snowleopardcjq
Easily the best sandwiches we've had from any Subway. Service was quick, precise, professional; inside restaurant was clean. First time I've ever gotten more than a quick tiny shake of salt and pepper, so having an actual visible amount added the perfect flavor to the sandwich. Bread was exceptional, fresh and flavorful. We had stopped going to Subway in general because of the stinginess in toppings allotment, and expense to value ratio was very diminished over the years. This Subway has us reconsidering. Thank you for a great meal on our road trip! We will recommend to all.
Abi Bryan
I waited in line for almost half an hour for the worst sandwich I’ve ever eaten. The price is absolutely outrageous considering how much food you get. I paid over $30 just for me and my 9-year-old. I will not eat at Subway again.
Ordered on the app, made both my sandwiches wrong and put stuff on it that I didn’t ask for. Didn’t put everything on that I asked for. Didn’t toast one of my sandwiches when we asked if it was toasted they said yes but it wasn’t. They were rude when came to pick it up.
Atmosphere: 1
Food: 2
Service: 1
We've given our business to the Tuscola subway for 2 years. This last time, today, 2/2/24, is probably the last. My wife went through the drive thru for 5 subs, because there are 5 in my family. Never had a problem. This time however, she was scolded by some seemingly disgruntled employee for ordering 5 subs. You can't order 5 subs any more in the drive thru. Their website didn't work for ordering ahead. There was no sign or info stating a limit for drive thru, and on top of that, our orders were given to us wrong, even according to the receipt. The Philly is toasted as a standard. It was ice cold. We were missing drinks, and we asked for baked lays, not BBQ. A completely rude and unmerited experience for my wife.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this subway numerous times, if you want your food the way you really want it I recommend going inside. The experiences I’ve had ordering food to pickup is atrocious, I attribute it to lack of care rather than just not being able to read/follow simple instructions. Do better.
Atmosphere: 5
Food: 1
Service: 3
The service is wonderful ?
Atmosphere: 5
Food: 5
Service: 5
I recently moved to the area and me and my husband order here twice a week, the first few times were really good but we ordered tonight and it was the most poorly made sub I’ve ever had,wanted it toasted and it was cold, asked for extra sauce and there was barely any sauce on it. Don’t know if you’re training someone new or not but if so a manager should be confirming that the orders go out correctly. Especially for the price being paid. Hope you guys do better next time.
Food: 1
Service: 2
Recommended dishes: Meatball Marinara, Buffalo Chicken
The restaurant is clean. The service is amazing. The food is great! What more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Poorly trained employees lied to me and tried to overcharge for my sandwich. First and last time I set foot in this subway.
Atmosphere: 1
Service: 1
Came in close to close , and was greeted kindly, service was fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Easily the best sandwiches we've had from any Subway. Service was quick, precise, professional; inside restaurant was clean. First time I've ever gotten more than a quick tiny shake of salt and pepper, so having an actual visible amount added the perfect flavor to the sandwich. Bread was exceptional, fresh and flavorful. We had stopped going to Subway in general because of the stinginess in toppings allotment, and expense to value ratio was very diminished over the years. This Subway has us reconsidering. Thank you for a great meal on our road trip! We will recommend to all.
I waited in line for almost half an hour for the worst sandwich I’ve ever eaten. The price is absolutely outrageous considering how much food you get. I paid over $30 just for me and my 9-year-old. I will not eat at Subway again.
Restaurantji Recommends
Quick and friendly service. Good food and clean place. It was a great stop.
Atmosphere: 4
Food: 4
Service: 5
Good service and polite worker(s) good food.
Atmosphere: 3
Food: 4
Service: 4
Great food, nice and fresh. Staff were friendly and very fast! We will eat here again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Italian B M T
Whay happened to this place? They are slow as hell now and of course the outrages prices now I think I'm done eating here.
Clean, fresh and good food
Atmosphere: 5
Food: 5
Service: 4