Ordered a caprese toast and the avocado tasted insanely acidic. My friend googled it and said that it means that the avocado has bacteria growing and that it has gone bad.
Atmosphere: 2
Food: 1
Service: 3
Definitely_Someone
This time cream was in place for the cold brew drink ?
Atmosphere: 5
Food: 5
Service: 5
Elliott
I asked for a Vanilla Carmel Latte from the menu and almost got charge for a regular latte plus flavors (which is more). When I tried to kindly point it out to the cashier, she just got super mad at me and then huffed at me before changing the price. Thought that was very unprofessional and rude.
Atmosphere: 2
Food: 3
Service: 1
Mr. Ayush Barik
Food is ok. Otherwise chill place.
Atmosphere: 4
Food: 3
Service: 5
Carl Xu
good place to
Atmosphere: 5
Food: 5
Service: 5
Ameek Bindra
Really rude staff, also insane price for a basic latte.
Atmosphere: 1
Service: 1
Jesse Herr
They auto add the tip onto your total, and quickly try to get the transaction through. Beware. I had a hair in my last coffee, and a piece of dirt ended up in a lemonade I ordered. Manager is rude and unprofessional towards international students and I have witnessed this on multiple occasions. Overpriced and gouging students stuck at the library.
zizi hu
Hello,Today (Mar 2), I visited your coffee shop in Grainger. I ordered a large latte first, and later, I asked a girl working there if I could have a cup. The girl gave me a small cup, and I wondered if I could have the large one. The girl said no, and they needed to charge me for the larger cup. I said yes and asked how much; when I was about to pay for the large cup while I was putting the small cup back on top of the coffee machine, a guy suddenly came to me and said:In the future, do not touch this area (the cups' area)I just wanted to put the small cup your other staff (a girl) gave me back. I explained to him so. However, he responded loudly and harshly, "No argument; there is no argument." I found this to be very unprofessional and it upset me very much. It was unnecessary. Individuals working in customer service should not yell at their customers or say something as curt as "no argument" when the customer is calmly speaking with them.I shall not return to this location and will be posting a review. This is simply unacceptable behavior from a member of your team and it frankly ruined my afternoon.
Emily Elizabeth
The worst Espresso Royale. Overpriced, dirty, and nasty drinks. The last mocha I got has WAY too many coffee grounds and tastes like it; I cannot taste any chocolate. I’ve tried multiple iced mochas, other flavored lattes, Italian soda, etc. Just don’t waste your money here.
Fynn Levery
The staff was friendly and it was very clean, but... If you get Matcha Latte's this is definitely not your place. Sweetened or unsweetened, hot or cold... it was just bad and expensive! $20 for two drinks! and bad drinks at that!
Traveling through town decided to support a local shop.I ordered an americano and mocha. Cups were served half full, and the coffee was not good. We also ordered a muffin and lemon poppyseed bread. Both were days (4-5) old, I’m not picky but these were both really old, stale and dry. I spent $20 and the entire experience was bad.People wonder why Starbucks or Caribou are crowded……..
Doriane Mulunda
They gave me half of my medium drink that was too hot to drink, it burned my tongue. When asked for a cup of ice, they said I would have to pay for it. Horrible service
Faith Levery
The staff was friendly and it was very clean, but... If you get Matcha Latte's this is definitely not your place. Sweetened or unsweetened, hot or cold... it was just bad and expensive! $20 for two drinks! and bad drinks at that!
Teetaj Pavaritpong
Inconsistent quality
Layla Smith
The drinks are always inconsistent and the tall guy that was serving me was very rude and mean when I asked him to describe some of the ingredients in a drink.
Ordered a caprese toast and the avocado tasted insanely acidic. My friend googled it and said that it means that the avocado has bacteria growing and that it has gone bad.
Atmosphere: 2
Food: 1
Service: 3
This time cream was in place for the cold brew drink ?
Atmosphere: 5
Food: 5
Service: 5
I asked for a Vanilla Carmel Latte from the menu and almost got charge for a regular latte plus flavors (which is more). When I tried to kindly point it out to the cashier, she just got super mad at me and then huffed at me before changing the price. Thought that was very unprofessional and rude.
Atmosphere: 2
Food: 3
Service: 1
Food is ok. Otherwise chill place.
Atmosphere: 4
Food: 3
Service: 5
good place to
Atmosphere: 5
Food: 5
Service: 5
Really rude staff, also insane price for a basic latte.
Atmosphere: 1
Service: 1
They auto add the tip onto your total, and quickly try to get the transaction through. Beware. I had a hair in my last coffee, and a piece of dirt ended up in a lemonade I ordered. Manager is rude and unprofessional towards international students and I have witnessed this on multiple occasions. Overpriced and gouging students stuck at the library.
Hello,Today (Mar 2), I visited your coffee shop in Grainger. I ordered a large latte first, and later, I asked a girl working there if I could have a cup. The girl gave me a small cup, and I wondered if I could have the large one. The girl said no, and they needed to charge me for the larger cup. I said yes and asked how much; when I was about to pay for the large cup while I was putting the small cup back on top of the coffee machine, a guy suddenly came to me and said:In the future, do not touch this area (the cups' area)I just wanted to put the small cup your other staff (a girl) gave me back. I explained to him so. However, he responded loudly and harshly, "No argument; there is no argument." I found this to be very unprofessional and it upset me very much. It was unnecessary. Individuals working in customer service should not yell at their customers or say something as curt as "no argument" when the customer is calmly speaking with them.I shall not return to this location and will be posting a review. This is simply unacceptable behavior from a member of your team and it frankly ruined my afternoon.
The worst Espresso Royale. Overpriced, dirty, and nasty drinks. The last mocha I got has WAY too many coffee grounds and tastes like it; I cannot taste any chocolate. I’ve tried multiple iced mochas, other flavored lattes, Italian soda, etc. Just don’t waste your money here.
The staff was friendly and it was very clean, but... If you get Matcha Latte's this is definitely not your place. Sweetened or unsweetened, hot or cold... it was just bad and expensive! $20 for two drinks! and bad drinks at that!
Restaurantji Recommends
Traveling through town decided to support a local shop.I ordered an americano and mocha. Cups were served half full, and the coffee was not good. We also ordered a muffin and lemon poppyseed bread. Both were days (4-5) old, I’m not picky but these were both really old, stale and dry. I spent $20 and the entire experience was bad.People wonder why Starbucks or Caribou are crowded……..
They gave me half of my medium drink that was too hot to drink, it burned my tongue. When asked for a cup of ice, they said I would have to pay for it. Horrible service
The staff was friendly and it was very clean, but... If you get Matcha Latte's this is definitely not your place. Sweetened or unsweetened, hot or cold... it was just bad and expensive! $20 for two drinks! and bad drinks at that!
Inconsistent quality
The drinks are always inconsistent and the tall guy that was serving me was very rude and mean when I asked him to describe some of the ingredients in a drink.