Popeyes Louisiana Kitchen

1300 N Lewis Ave, Waukegan
(847) 263-1916

Recent Reviews

Christopher Surlock

I went inside to sit down and enjoy my lunch, but that never happened. Me along with 2 other people waited at the counter to order food for more than 5 mins. Seemed like drive through was the priority. Or maybe under staffed. Regardless in went somewhere else to eat.

Atmosphere: 1

Service: 1

L Franklin

The chicken sandwich is horrible. No more Popeyes for me, and the employees are dirty and rude. The males and females

Atmosphere: 1

Food: 1

Service: 1

Sunshine Lady

Went to this Popeyes 3/4/2024 ordered a family meal combo , and chose mac & cheese and coleslaw as the sides . my family and I started eating the food it was not to our liking the chicken was tasteless, Biscuits dry, coleslaw dry, and mac & cheese was not homestyle. The mac & cheese sauce was very liquidy . I live 45 minutes away from this restaurant and had to turn back around . brought them back their food, and explained to the manager about the food quality. She proceeded to process the refund But was having an issue at her credit card terminal My card was charged $27.87 so instead of putting the money back on my card she proceeded to give me $25 in cash which was not the full amount That was charged from my card After I told them that I will call the police for withholding my money, the manager, then proceeded to give me my full amount that was owed to me. overall bad service I will not patronize that business anymore.

Tamarra Jones

Wow Popeyes really lost

Atmosphere: 1

Food: 1

Service: 1

pablo velez

They were very helpful ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Glenn Stark

The chicken was very good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Jaime Huerta

??????Great food and Never Busy and We ordered For Like 10

Atmosphere: 5

Food: 5

Service: 4

Talmadge Hargreaves 111

The best chicken for the price on and out in 15

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Bahena

Very good ?

Atmosphere: 5

Food: 5

Service: 5

Carrolyn C

SAVE YOUR MONEY!!! This place USED to have good food. But now...the chicken tastes like old grease. I ordered 4pieces of SPICY and it barely had any spice. The red beans and rice was watery and biscuits hard as a rock. I think they were old. Asked the young lady for all dark meat and got white meat. Total waste of money, I see why they are NOT busy anymore. WASTE OF MONEY!Tried to do a survey so their corporate will know and they took the code off the receipt so you can't. That's okay...I will call corporate instead.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Fried Chicken, Red Beans and Rice

zecia amador

It is a very good

Atmosphere: 5

Food: 5

Service: 5

Amber Newbern

There is always an issue here. I placed an online order and watched them sell chicken to other customers and tell me that they ran out of chicken, I was refunded my money through the app but there was no apology or acknowledgement of the inconvenience they caused.

Atmosphere: 1

Food: 3

Service: 1

Eddie Garcia

Have always came to this location, but never had the opportunity to meet Anthony, this gentleman was great! Had an awesome attitude and helped, can definitely tell he is a team player! Thank you again Anthony!

Atmosphere: 5

Food: 5

Service: 5

Dude T

Have been going to Popeyes in Waukegan for years. The last few years the place has gone down hill. The last couple of times I was there I ordered spicy chicken. The Chicken breasts in the box were just breaded bones that were deep fried in old burnt oil. The prices are sky high now okay but the chicken pieces are very small now and the chicken breasts are nothing but bones. The Popeyes in North Chicago is way better. There's rarely the same people working there. It seems that no one really cares about the place The place has gone down so much that the light on the Popeyes sign outside hasn't been lit for years.

None Ya’business

I stopped going to this location after my last experience with them a few years ago. Today I decided to give them another shot and it was okay. They literally don’t follow instructions and my daughter chicken sandwich was nothing but crunchy. This location needs to be closed or new management is needed. Until then I’ll continue to go to North Chicago.

Atmosphere: 1

Food: 3

Service: 1

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