Potbelly

760 S Waukegan Rd, Waukegan
(847) 689-1250

Recent Reviews

Robert Guzman (Rob)

It's been awhile & the sandwiches ? are still good keep up the good work Potbelly , got the app now to order ahead & points nice ??.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mac N Cheese w Bacon, Potbelly Whole Pickle, Roast Beef, Powerhouse Salad, A Wreck, Italian, Zapp's Regular Chips, Blta, Grilled Chicken, Broccoli Cheddar, Chicken Club, Turkey Club

Chase E

One of those vermin/rat catcher boxes sitting on the counter next to the drink cups. Powerhouse salad was anemic. So little grilled<?> chicken. Was that a 1/4 cup of chicken scraps? A TON of greens though. Will not be my lunch again.

Atmosphere: 5

Food: 2

Service: 4

Cassidy Bird-Sutfin

I wish I could rate zero stars. Very disappointed. Went there and specifically said don’t warm it. It was indeed warmed and I didn’t catch it until I was home. I found a hair IN MY SANDWICH. And my Mac cheese tasted like it was scooped with a spoon used for soup. I loved this location but they have lost my service.

Food: 1

Service: 1

ninos shiba

She was running out of roast beef, so all my 5 roast beef sandwiches barely had any roast beef in them! I was literally eating a salad sandwich, if I can give her zero, cause that is what she deserves!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Italian

Vanessa Ocampo

I placed an order for my students the morning of and the staff were very helpful! Upon arrival (earlier than expected time), they had everything packed up & ready to go. They made the tax-exempt process so easy! My students enjoyed the sandwiches and I’ll definitely be ordering again in the future!

Atmosphere: 5

Food: 5

Service: 5

Scott Barron

Friendly

Atmosphere: 5

Food: 5

Service: 5

elcascas

Great sandwich place, the sandwiches are great and tasty, the employees are ok, they don't have that much patience when you don't know the menu.Overall was ok ?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: A Wreck

Maulik Bhatt

Very nice and accurately prepared sandwichesVegetarian options: Very testy and delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mediterranean

Tony Divecchio

Ordered through the Mobil app just to get the wrong order for them to tell me there was nothing they could do about getting me my right order.

The Punisher

Traditional sub sandwiches that are amazing and delicious. Wonderful and fast customer service inside and outside while using the drive-thru. Great unique chips. Live music is sometimes being played. Plenty of parking. A but of a hassle exiting the parking lot since Starbucks shares the exit, so be careful.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Italian, Chocolate Brownie Cookie

Rosalinda Villagomez

I placed an order online for a Broccoli Cheddar soup and a chocolate milkshake. The milkshake looked like it was frozen ice cream. I wasn’t able to drink the milkshake since it was hard as rock, and unfortunately had to trash it. I had someone else pick up my order so I couldn’t complain about it at the time

Stephen Morenzoni

We ordered a catering order with 27 individual orders. I was able to send them a pdf via email and call in my payment. Could not have been easier. Order was delivered on time. Ordered was packaged perfectly. No mistakes. Thanks to Rose and her team. Great work.

E. H.

I’ve loved potbelly’s since college. It’s comfort food and fast. The soups are really good and the hot sandwiches are crispy and delicious. This location would be great but unfortunately the drive through was randomly closed when I went because they are a bit short staffed and the paper sign on the window at the drive through just seemed odd.

Lenny P Salgado

Quick and friendly service.The store was clean and the person who made my sandwich was excellent; it was delicious! I would return here!

Sherwin Jacob

Terrible service. The staff forgot my order therefore I was waiting at the drive thru window for over 20 mins after making an online order thinking it would be ready.

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