This location has the most retarded drive thru -- one lane, two order speakers -- you order at one or the other. It's not always in sequence, so customer orders get mixed up at the window.
I came to this McDonalds at 10:40. They close at 11. There were three workers sitting in a booth. My boyfriend and I pulled up to the drive through and we got no response. We pulled up to both windows to see. Nothing. So we parked and tried to go in. The three workers were hanging out in the booth with the door locked 20 minutes before close.
Atmosphere: 1
Food: 1
Service: 1
james gardner
I found pickles in my food that I didn't ask
Food: 1
Service: 1
Miguel Sanchez
Very fast and
Service: 5
Eddy Chavez
The food was cold, and I had to wait 5m without anyone in the drive-
Atmosphere: 3
Food: 4
Service: 3
William Cantelon
Service was not good, workers did not care anf got our oder wrong 2 times. The establishment was also pretty dirty.
Atmosphere: 3
Food: 3
Service: 1
victor harris
they didn’t give my 4 nuggets in my kids meal for my 1 year old then they sold us a pink undercooked quarter pounder they didn’t look eatable whatsoever total waste of my
This was probably one of the best McDonald's locations I have ever been to. It was very clean, nice staff. The food was cooked well, didn't look sloppy or gross like some locations.
Atmosphere: 5
Food: 5
Service: 5
Andrea Canedo
Recently placed a curbside pickup, and a worker, yelled from the drive thru “hellooooo” “helloooo” in the most rudest way, and i proceeded to respond with “yes” and she proceeded to yell “drive thru please” and i pull up to the window and the rest of the workers gave off rude attitude, i would just like to say that was a rude way to talk to a customer, she was very rude, and had a really bad attitude.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Vanilla Cone
Duncan Eudy
I have gone to this location at least four times over the last three weeks and every time they have not had Dr Pepper, when I went this morning, they still didn’t have Dr Pepper and my fries were over done right after
Atmosphere: 2
Food: 2
Service: 2
Kristy Matuszak
Did my order on their app. Easy peasy. They always make my order right. Not all McDonald's are on their A game but the one in West Dundee is on point with taking orders correctly.
Atmosphere: 5
Food: 5
Service: 5
Amy Fox
On more than one occasion, my husband and I have placed a mobile order on the app before 8pm and by the time we get to their location, they have closed for the day. The online hours do not match to what time this location chooses to close for the day.
Great food fast service
This location has the most retarded drive thru -- one lane, two order speakers -- you order at one or the other. It's not always in sequence, so customer orders get mixed up at the window.
Food: 4
Service: 1
Recommended dishes: Big Mac, Sausage Mcmuffin, Bacon Egg & Cheese Biscuit
Rude stuffEspecially manager
Atmosphere: 1
Food: 5
Service: 1
Love fresh flowers on the table and bright colors ! The atmosphere is just what I needed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Strawberry Sundae, Mcflurry with M&M's Candies
I came to this McDonalds at 10:40. They close at 11. There were three workers sitting in a booth. My boyfriend and I pulled up to the drive through and we got no response. We pulled up to both windows to see. Nothing. So we parked and tried to go in. The three workers were hanging out in the booth with the door locked 20 minutes before close.
Atmosphere: 1
Food: 1
Service: 1
I found pickles in my food that I didn't ask
Food: 1
Service: 1
Very fast and
Service: 5
The food was cold, and I had to wait 5m without anyone in the drive-
Atmosphere: 3
Food: 4
Service: 3
Service was not good, workers did not care anf got our oder wrong 2 times. The establishment was also pretty dirty.
Atmosphere: 3
Food: 3
Service: 1
they didn’t give my 4 nuggets in my kids meal for my 1 year old then they sold us a pink undercooked quarter pounder they didn’t look eatable whatsoever total waste of my
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This was probably one of the best McDonald's locations I have ever been to. It was very clean, nice staff. The food was cooked well, didn't look sloppy or gross like some locations.
Atmosphere: 5
Food: 5
Service: 5
Recently placed a curbside pickup, and a worker, yelled from the drive thru “hellooooo” “helloooo” in the most rudest way, and i proceeded to respond with “yes” and she proceeded to yell “drive thru please” and i pull up to the window and the rest of the workers gave off rude attitude, i would just like to say that was a rude way to talk to a customer, she was very rude, and had a really bad attitude.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Vanilla Cone
I have gone to this location at least four times over the last three weeks and every time they have not had Dr Pepper, when I went this morning, they still didn’t have Dr Pepper and my fries were over done right after
Atmosphere: 2
Food: 2
Service: 2
Did my order on their app. Easy peasy. They always make my order right. Not all McDonald's are on their A game but the one in West Dundee is on point with taking orders correctly.
Atmosphere: 5
Food: 5
Service: 5
On more than one occasion, my husband and I have placed a mobile order on the app before 8pm and by the time we get to their location, they have closed for the day. The online hours do not match to what time this location chooses to close for the day.