Subway

400 S 8th St, West Dundee
(847) 428-8448

Recent Reviews

Shelley Gajewski

This was absolutely ridiculous. I went in for dinner and asked for itailian herb bread, I didn’t pay attention to what he grabbed and after one had been made i noticed it and asked him to switch the bread. He sat there arguing with me asking me “what you just want me to throw the bread in the trash?” I tried to calm it down and told him it’s just a mistake it happens maybe you didn’t hear me right but it’s just bread. I said maybe we should just go if you’re going to argue and he then told me to just leave. Idk if this guy was just having a bad day but this was UNACCEPTABLE. Have some decency with someone trying to be kind and just recognize a simple error. OVER BREAD. sad. Sad. Sad. Never again.

Atmosphere: 1

Food: 1

Service: 1

Trash Trash

App says orders need to be placed by 9:30 I had mine placed at 9:25 the site, app,sign, and hours on the door all say close at 10. My order said it was recieved and will be done by 9:45 I get there at 9:30 as I'm right around the corner and the doors are locked. The employee inside motioned for me to go so I put my phone up to the door with the order receipt. He came to the door confirmed it was the right address but said no he's closing early anyway and didn't have my order. It was just 2 sandwiches which shouldn't be hard to make I've worked in kitchen for years. Looking at my order on the app when I left he marked it as picked up which is not the case now I am out almost 40$ and have to cook late at night after getting off work. The employee was the larger Latino man is who I had the interaction with he was very rude and often closes the store up to an hour early avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Lupe Garcia

Good service end nice

Atmosphere: 5

Food: 5

Service: 5

Diane

Stopped in to pick up sandwiches for everyone helping pack up a house. All sandwiches made as ordered and staff was friendly and helpful with all my questions.

Atmosphere: 5

Food: 5

Service: 5

Joe Gravel

I’ve been going to Subway for years. I always order the Italian BMT or just the ultimate BMT. My wife does not like him so I substitute the ham for turkey. This place wanted to charge me two dollars more to do that then coming here for years. They’ve never done this before. Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Mariaelena Mondragon

Definitely the best subway I have ever eaten, the man is super nice and he makes the best sandwiches , he takes pride of his job definitely, I won’t visit any other subways , this is my place !!!!

Siobhan D.

Super nice staff! I felt very welcomed! Sandwich was hot and delicious. Chips well stocked. Drinks fully stocked and fizzy. Very clean and spacious freestanding Subway. Plenty of free parking in its own lot, which is nice. Watch out for potholes. This Subway doesn't accept all coupons. I didn't use a coupon today, but I typically do. There is a sign saying which coupons they will accept. I'll definitely return. This is a solid location. Got a great meal here!

Phyllis Hall

Picked up a tuna sandwich today, Monday, day after Christmas and the container holding the tuna was less than half filled. I asked if it was from Saturday and he said no but it was only 12:30 and this Subway is not. Very busy. They were closed on Sunday and besides the tuna not tasting right, the bread was stale.

David Holt

We'll give it five stars because I'm in a good mood right now. ?

James Ulisse

They've gotten rid of the chicken breast. This placed had it sliced up but others didn't. I will not eat high sodium meats and sm cvn considering not eating at Subway anymore.

August Anderson

My sandwich was good, but I was thrown back when my total for a footlong, soda and chips for $17 dollars. Whatever happened to the $5 dollar footlong? I can get a large pizza for that price, I don't think it was worth the money.

Mike Erwin

Better speak Spanish and not ask for anything extra!Always kills me that asking for extra green pepper and cucumbers is hard for employees to understand, especially when that’s all I ask for. You can have a handful of 10 extras but to just have a couple doubles of two items is to much to ask for.

Travis James

This Subway in particular, is one of the best. Fresh veggies, fresh bread. Friendly workers.

Jesus Robles jr.

Great healthy sandwiches.

Kelly Negron

Was very busy. Only one person working. He did his best.

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