probably the cleanest, most lovingly-cared-for eating establishment I have ever had the pleasure to visit … sandwich was excellent… and looked as good as the pictures
Atmosphere: 5
Food: 5
Service: 5
J X
I ordered food online. When I arrived at the store, my takeout had been taken away by others. The store said that it was not responsible and the customer would bear the
Atmosphere: 1
Food: 1
Service: 1
Brittany salzmann
I placed an order and immediately after realized it was at the wrong store I called 10 times when the guy finally answered who refused to cancel the order, so now I'm being charged for something I was way to far away to get to. Yet he sat there arguing and refusing to refund my order or to help. This was so unprofessional, I have the proof that he didn't answer anytime I called until 6:19pm and I had been calling since 6:05 pm. I refuse to be gas lit by anyone especially someone with absolutely no common sense to not argue with a guest because at the end of the day the guest is the reason you get a paycheck with out the guest your bussiness wouldn't run. I'm disgusted!
Atmosphere: 1
Food: 1
Service: 1
Fariz Toshpulatov
THEY DON'T ACCEPT
Atmosphere: 3
Food: 3
Service: 1
Blaknite Ludlam
They don't take corperate coupons. Which is a bummer as prices have gone up so much.All the staff is really nice and fast.
Atmosphere: 5
Food: 4
Service: 5
Dina S.
Gave me the wrong sub. I called asked to speak to a manager. He claimed he was the manager but when I explained my issue. He gave me someone else who also claimed he was a manager. When I told him what was wrong..he basically said I was lying and instead of saying sorry how can I help you..he said I'm the one who made the sandwich. If someone is telling you something is wrong. Your job is to help. Beside the fact. They do not speak or understand English..the least you can do is get an online order right and when someone tells you what's wrong. Help them. Customers make your business. I'm not looking for anything free but I do want what I paid for not what you claimed to give me. Worse customer service
Aurora Smolka
Ordered lunch here got back to my office and it started like there was some cleaning chemical or something on my sandwich to the point my tongue went a little numb. Called the restaurant was hung up on and ignored the several times I called. Someone finally answered and said they were busy and didn’t want to get in trouble and hung up on me. I put 2 complaints into the website and the owner finally called me yelling at me saying in the many years she’s owned the store she’s never had a complaint. She did void my order but told me to never step foot in her store again. Lol no worries. Won’t be caught dead back. I have reported her to the health department and BBB. Watch your food!
Food: 1
Service: 1
Aurora Thornton
Ordered lunch here got back to my office and it started like there was some cleaning chemical or something on my sandwich to the point my tongue went a little numb. Called the restaurant was hung up on and ignored the several times I called. Someone finally answered and said they were busy and didn’t want to get in trouble and hung up on me. I put 2 complaints into the website and the owner finally called me yelling at me saying in the many years she’s owned the store she’s never had a complaint. She did void my order but told me to never step foot in her store again. Lol no worries. Won’t be caught dead back. I have reported her to the health department and BBB. Watch your food!
Food: 1
Service: 1
Frank Thomas
Horrible customer service, i called the store and spoke to George he took my order over the phone and seemed to understand what i wanted. I came to pick the order and left When i got back to the office with food for 3 people, the whole order was messed up and some things were missing. I called and spoke to George and he was very rude and did not want to correct my order, told me i had to reorder and pay again.... ontop of that he was so rude over the phone and hung up on me. I called back and asked why did he hang up on me and his answer was " i am busy " and slammed the phone again on me. The owner of this location needs to look into this and hire people that can deal nicely with customersI will never go back or recommend this Subway and will be contacting Corporate.If i could give negative stars to this location i would.
Atmosphere: 1
Food: 1
Service: 1
Alex Z
TV obstructed by hanging light. Music loud and the speaker is blown. Looks clean and recently renovated by HellenK
TV obstructed by hanging light. Music loud and the speaker is blown. Looks clean and recently renovated by HellenK
Srinivas Aravamudan
Terrible service. I will not be spending my $ here ever again! The lady behind the counter needs a crash course in customer service.
Faith H
Shockingly bad customer service to the point another customer had to stick up for me. They tried to charge me extra for literally every little thing including mayo. Actually insane. When I asked why I was being charged extra for the ingredients, I was told not to return if I don’t want to pay. The other customer in the store told me he had been going to that location for 20 years and doesn’t know why they were trying to charge me extra for everything. I reached out to Subway to complain, but it was clear the messages are just routed to the owner of the location. The response I was given was basically, sorry not sorry. I think maybe they choose to target specific customers and screw them for extra money, idk. I ended up paying $13 for a veggie sub. Avoid this location in my opinion.
Christine Lucero
Tried their protein bowl, turn any sub into a low carb bowl. It was delicious
Atmosphere: 3
Food: 5
Service: 4
Faith H.
Shocking bad customer service to the point another customer had to stick up for me. They tried to charge me extra for literally every little thing including mayo. Actually insane. When I asked why I was being charged extra for the ingredients, I was told not to return if I don't want to pay. The other customer in the store told me he had been going to that location for 20 years and doesn't know why they were trying to charge me extra for everything. I reached out to Subway to complain, but it was clear the messages are just routed to the owner of the location. The response I was given was basically, sorry not sorry. I think maybe they choose to target specific customers and screw them for extra money, idk. I ended up paying $13 for a veggie sub. Avoid this location in my opinion. You can read the reviews on Google to see similar issues of horrible customer service.
probably the cleanest, most lovingly-cared-for eating establishment I have ever had the pleasure to visit … sandwich was excellent… and looked as good as the pictures
Atmosphere: 5
Food: 5
Service: 5
I ordered food online. When I arrived at the store, my takeout had been taken away by others. The store said that it was not responsible and the customer would bear the
Atmosphere: 1
Food: 1
Service: 1
I placed an order and immediately after realized it was at the wrong store I called 10 times when the guy finally answered who refused to cancel the order, so now I'm being charged for something I was way to far away to get to. Yet he sat there arguing and refusing to refund my order or to help. This was so unprofessional, I have the proof that he didn't answer anytime I called until 6:19pm and I had been calling since 6:05 pm. I refuse to be gas lit by anyone especially someone with absolutely no common sense to not argue with a guest because at the end of the day the guest is the reason you get a paycheck with out the guest your bussiness wouldn't run. I'm disgusted!
Atmosphere: 1
Food: 1
Service: 1
THEY DON'T ACCEPT
Atmosphere: 3
Food: 3
Service: 1
They don't take corperate coupons. Which is a bummer as prices have gone up so much.All the staff is really nice and fast.
Atmosphere: 5
Food: 4
Service: 5
Gave me the wrong sub. I called asked to speak to a manager. He claimed he was the manager but when I explained my issue. He gave me someone else who also claimed he was a manager. When I told him what was wrong..he basically said I was lying and instead of saying sorry how can I help you..he said I'm the one who made the sandwich. If someone is telling you something is wrong. Your job is to help. Beside the fact. They do not speak or understand English..the least you can do is get an online order right and when someone tells you what's wrong. Help them. Customers make your business. I'm not looking for anything free but I do want what I paid for not what you claimed to give me. Worse customer service
Ordered lunch here got back to my office and it started like there was some cleaning chemical or something on my sandwich to the point my tongue went a little numb. Called the restaurant was hung up on and ignored the several times I called. Someone finally answered and said they were busy and didn’t want to get in trouble and hung up on me. I put 2 complaints into the website and the owner finally called me yelling at me saying in the many years she’s owned the store she’s never had a complaint. She did void my order but told me to never step foot in her store again. Lol no worries. Won’t be caught dead back. I have reported her to the health department and BBB. Watch your food!
Food: 1
Service: 1
Ordered lunch here got back to my office and it started like there was some cleaning chemical or something on my sandwich to the point my tongue went a little numb. Called the restaurant was hung up on and ignored the several times I called. Someone finally answered and said they were busy and didn’t want to get in trouble and hung up on me. I put 2 complaints into the website and the owner finally called me yelling at me saying in the many years she’s owned the store she’s never had a complaint. She did void my order but told me to never step foot in her store again. Lol no worries. Won’t be caught dead back. I have reported her to the health department and BBB. Watch your food!
Food: 1
Service: 1
Horrible customer service, i called the store and spoke to George he took my order over the phone and seemed to understand what i wanted. I came to pick the order and left When i got back to the office with food for 3 people, the whole order was messed up and some things were missing. I called and spoke to George and he was very rude and did not want to correct my order, told me i had to reorder and pay again.... ontop of that he was so rude over the phone and hung up on me. I called back and asked why did he hang up on me and his answer was " i am busy " and slammed the phone again on me. The owner of this location needs to look into this and hire people that can deal nicely with customersI will never go back or recommend this Subway and will be contacting Corporate.If i could give negative stars to this location i would.
Atmosphere: 1
Food: 1
Service: 1
TV obstructed by hanging light. Music loud and the speaker is blown. Looks clean and recently renovated by HellenK
Restaurantji Recommends
TV obstructed by hanging light. Music loud and the speaker is blown. Looks clean and recently renovated by HellenK
Terrible service. I will not be spending my $ here ever again! The lady behind the counter needs a crash course in customer service.
Shockingly bad customer service to the point another customer had to stick up for me. They tried to charge me extra for literally every little thing including mayo. Actually insane. When I asked why I was being charged extra for the ingredients, I was told not to return if I don’t want to pay. The other customer in the store told me he had been going to that location for 20 years and doesn’t know why they were trying to charge me extra for everything. I reached out to Subway to complain, but it was clear the messages are just routed to the owner of the location. The response I was given was basically, sorry not sorry. I think maybe they choose to target specific customers and screw them for extra money, idk. I ended up paying $13 for a veggie sub. Avoid this location in my opinion.
Tried their protein bowl, turn any sub into a low carb bowl. It was delicious
Atmosphere: 3
Food: 5
Service: 4
Shocking bad customer service to the point another customer had to stick up for me. They tried to charge me extra for literally every little thing including mayo. Actually insane. When I asked why I was being charged extra for the ingredients, I was told not to return if I don't want to pay. The other customer in the store told me he had been going to that location for 20 years and doesn't know why they were trying to charge me extra for everything. I reached out to Subway to complain, but it was clear the messages are just routed to the owner of the location. The response I was given was basically, sorry not sorry. I think maybe they choose to target specific customers and screw them for extra money, idk. I ended up paying $13 for a veggie sub. Avoid this location in my opinion. You can read the reviews on Google to see similar issues of horrible customer service.