Panda Express

3232 Lake Ave, Wilmette
(847) 853-1195

Recent Reviews

Jesse Lee

This Panda was pretty busy during lunchtime, I wonder how many of us was using the buy one get one free coupon ?Because the place was busy most of the items was freshly cooked, my mushroom chicken was tasty and so was the teriyaki chicken too, just coming off the grill.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken Teriyaki Plate

Jessica

The woman at the front, whose name I regrettably did not get, is very kind and friendly. I placed a carryout order that wasn't ready when I arrived. It was past 8pm and I hadn't eaten all day. I asked her if I could try a piece of orange chicken, and she gave me a small box of orange chicken and asked me if I wanted a cup for a drink. This was so unexpected and so kind and generous. I had a hard day at work, and she made my week with her hospitality.As for the food at Panda Express, it's casual and comfort American Chinese food. You can't find fault with it.

Atmosphere: 5

Food: 5

Service: 5

Daragh F

Really nice restaurant. Quiet, clean, great staff. Otherwise it's a Panda Express. Did I mention the great staff and service?

Atmosphere: 4

Food: 4

Service: 5

Alexander Nettesheim (Alex)

Always a pretty good experience coming here. Obviously not coming in for the health factor but that orange chicken is always worth it. They usually hire great people and keep the place clean. Ill be back here.

Atmosphere: 5

Food: 4

Service: 4

Edward Wright

Very good, friendly service and the food was great as always.

Atmosphere: 5

Food: 5

Service: 5

James P.

Have been here a couple of times and it is unlike other Panda Express locations.The food is always lukewarm. As if they burners under the food are not turned on. They seem to have minimal staff, one order taker and two cookers when we were there. The order taker had to call back and get one of the cookers out front as she was overwhelmed by phone in orders. The taste of the food differs from other locations. More mild in flavor. Then there were the other issues.There was no plastic cutlery to use for eat in customers. You had to go back to the server. The trash was overflowing. When they were notified, the response was "they must have been busy last night". However even after we told them about it, no one actually went to the garbage cans took the full ones out and put in new garbage bags. The men's room bathroom door lock was broken and did not work. The men's room toilet was broken and did not work. There were no towels in either the men's or women's room.The experience gave me the impression that Scrooge owned the location and did not want to spend any money to keep it up to company standards.We will not be going back to this Panda Express location.

elvis arteaga

Asian employee gives bad actitude and service to customers doesn't fill up the drinks when order is for pick up , doesn't put any fork or spoon in the bag, ppl can't eat panda food with hands ?

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Honey Sesame Chicken Breast

Kevin Hidalgo

The restaurant was beautiful and clean. The food is old. The cashier was Jasmine. Jasmine said it would be 15 minutes before the chicken would be ready. After 28 minutes passed, I asked her if it was ready. She acted annoyed that I inquired. When our food was ready, she put it in a bag and left it on the counter next to the cash register. She didn’t even tell us that it was ready. We waited 28 minutes for our food! That’s too long. I asked to speak to the manager. The manager was standing behind me, making bad gestures. This was a bad experience at Panda Express.

Atmosphere: 1

Food: 1

Service: 1

Maryna Banitiuk

I am the uber driver and was supposed to pick up the order, but it was not ready. The staff politely asked me to wait 10 minutes. I sat down and waited for my order.Five minutes later they gave me my order and as a bonus they gave me a delicious bowl of chicken and rice for free! Thanks to the Panda staff for their ability to behave with customers! The woman at the checkout was very kind and polite to me!I will come back to this place again

Atmosphere: 5

Food: 5

Service: 4

Griffin Boo

This is hands down the worst Panda Express location in the area. Every single time I've been there something is wrong or gross. Clearly needs new management or something. Avoid, go to literally any other location.

Atmosphere: 1

Food: 1

Service: 1

J. H.

I absolutely can't stand corporate greed! If you're going to sell something than sell it for what it's worth and quit trying to rip people off! I ordered an orange chicken bowl and it was 90% rice and 10% chicken. Never get carry out from Panda Express. What a joke of a company

Chris Escogido

It says open at 10 it is currently 10:30 and the doors are locked the woman behind the counter sees me and proceeds to ignore me this is not the first time this has happened at this location…. Just

Service: 1

Natasha

This location canceled a catering order only 30 mins prior to the meeting. After confirming multiple times with the catering company. Left me scrambling for a meeting with a a client and their office. Don’t accept them if your staff is not coming in to cook.

Cory Houser

My buddy and I walked in 15 minutes after they opened, and the woman behind the counter said "we don't have any food." More disappointed than anything, we were kind of excited about panda.

Atmosphere: 1

Food: 1

Service: 1

David S.

I came here when it opened and was told food won't be ready for an hour...I've never experienced this in my life. Her response was to shrug her shoulders like I don't know what to do?

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