This is a very very nice looking casino. Make sure you have your drivers license to enter the casino. I have no idea why.? You get no playback it's impossible to sit at a machine for a couple hours and play without going deep into your pockets. your favorite machine will probably be out of order and I know of eight of my favorite machines that I love to play that will tilt on you and you will wait forever for someone to come and fix it and when they do it tilts again. I use my card for the last year, I would go standing in line and get one. They have made it easier to get a card but as soon as you get to plan for 30 or 40 minutes active so you plan points aren't even counted not that you're going to get much anyway but to me it's a form of cheating the person that's playing because it happened every time and it still does.! Forget about finding a host and when you do, don't ask for anything because they won't give much of anything. They have actually taken the fun out of gambling and I used to love it. This is an arcade a pretty one. This casino sucks!!!!
Steven S.
Long lines for customer service. Guess you can be like that when you are the only game in town
Haley D.
I hope this review saves many others from what I went thru last night. Decided to go on a date just me and my husband. We just started gambling at Harrah's Hoosier and we would switch back and forth from the one in Shelbyville. Were in our mid 40s and literally just visited these places about a handful of times give or take. last night we went to Harris in Anderson. I was so excited for me and my husband to go and have fun. one of the first things I do is turn whatever I bring into all fives because I think it's fun to try a lot of the different games just sample them for about five dollars, I always have a leftover money credit for under a dollar and I'll use that if I find another machine that will take it or use it if I run out of actual cash. So last night it was a $.40 voucher I had saved and I tried three different machines the bets were more than $.40 and so I just went ahead and pulled them back out and I would use it at the power wheel one of my favorite games. I spent so many five dollar bills on the power wheel and I would either lose the five dollars or I would wait a little bit more and I would print out my voucher. This would help me to keep track of my winnings and my losings after playing the power wheel for about two hours, I went and found another power wheel. Unfortunately I didn't do as well and I spent a lot more money and a lot more time at this power wheel after my husband and I walked around to try to find the slot that we enjoyed playing last time. We checked out high limits as we were debating whether to try it out but mainly I liked seeing the winnings people had made. We decided to not play high limits. But the next game I wantEd to play was the Buffalo game which was nearby, So we continued on and I started looking for another favorite game. My husband ended up playing a couple of slot machines and we met up. We started searching for the next slot machine we thought was so fun from the last time. Sometimes I would stop and read the rules or I would make sure that I had enough so that the minimum credit wouldn't break me. Slot machines are still very new and were still trying to figure it out. I liked our strategy of playing different machines and starting with $5 or the several tickets we each won with about $6-8 as in the beginning we learned real quick if all of your funds are in one money ticket, it can take more than you expect at some slot machines as some have a minimum on credits and may look like your only spending a dollar. Now if this happened it would at least let us know and we wouldn't be depleted of our funds with the more expensive slot machines. I had been wanting to play the Buffalo game but I was still also seeking the slot game my husband liked. With all the construction the game wasn't in the same place. He gave me the few details and I still wanted to find some penny slots or whatever. We had already spent $100, we were having fun and then he met me at the Buffalo game then talked me into cashing out. So we walked around more still seeking to find where this slot machine was. We had a hand full of credits we wanted to play with so we continued around the circle. This is where I was approached by a very young lady who asked to speak to me. She told me that security had been watching me on camera and I was playing on games that had credits on them and basically called me a thief. First reaction...huh? If they had been watching me, there was no need to "follow me" as I started the night playing the power wheel for a good couple of hours. As I'm trying to understand her, she then said you are not allowed to pick up tickets people had left. At this point, still creeped by "being watched." More irritated by being called a thief and to top it off, she then asked for my license, said we had to leave and I wasn't to come back in for 24 hourAt this point, I'm in disbelief. She had just said I went up to machines with credits and you can't do that. We wanted to understand better but at this point,we just went
Rob N.
Harrah's Casino has truly mastered the art of creating an unforgettable experience. And by "unforgettable," I mean you'll be scratching your head in disbelief from the moment you walk in. Let's start with the positives. Congratulations, Harrah's, on successfully being a casino. Bravo! You've managed to meet the bare minimum requirement for your existence. Now, onto the grand spectacle of negatives, where Harrah's truly shines. My first and largest annoyance is their policy of carding you at the door. Harrah's Casino has taken it upon themselves to be the guardians of age verification, making sure you're not secretly a teenager trying to sneak in and wreak havoc. Most other casinos trust their patrons to be responsible adults capable of proving their age elsewhere, like at the tables, at the bar or when cashing out winnings. Not Harrah's! They've decided that carding you at the door is the ultimate display of their dedication to wasting everyone's time.Next up, we have their customer service. Where do I even begin? "Abysmal" and "incompetent" are the perfect words to describe it. It's like they went out of their way to hire the most unhelpful and clueless staff they could find. Perhaps they believe that the key to success lies in frustrating their customers to no end. If you should need the services of a casino host, forget it. They cant be bothered to leave their office.Now, let's talk about their drink service. Instead of the usual glitzy, glamorous Vegas-style servers, they've brought in an elderly gentleman who looks like he's auditioning for a role in a history documentary. It's like they found him frozen in an iceberg, thawed him out, and said, "Congratulations, you're our new cocktail waitress!" Because clearly, nothing says "top-notch service" like being served by someone with all the charm and energy of a melting ice cube. It's a choice that's not only comically embarrassing but also oddly fitting for the Harrah's experience - consistently baffling.I also can't help but wonder if this man was actually hired as an undercover cooler, strategically positioned to sabotage the craps table. With an almost supernatural timing, his mere presence near the craps table seems to trigger a cascade of sevens. It's a phenomenon that defies all logic and statistical probability. But I digress....I could go on but its just beating a dead horse. Don't waste your time here. Go to the Horseshoe down in Shelbyville if you must gamble. They are superior to Harrah's in every respect and they have a poker room as well.
Darcy K.
Really bad service! Long wait for slot attendants- nasty cleaner guy always harassing me! Won't be back! ... and I am GM club which apparently means nothing!
Carl D.
First, the positives:Second, the negatives:* It's a Harrah's/Caesar's Entertainment property. I guess big chain casinos didn't get to be big chains by giving out more than they have to, and this one is no different. As others have said, these are among the tightest slots I've experienced in a while, and I travel all over the country. In the one-and-a-half hours it took me to go through my bankroll, I hit two "bonuses." One paid my twice the amount of my bet; the other, three times. Hardly what I'd call "bonuses."But seriously, now the positives, and there are a few.It's a good-sized casino with a good variety of slots, from old-school reels to the most up-to-date video games. Plenty to choose from.It also has a variety of true table games as well as automated games that mimic table games, like an automated craps game. Kind of a cross between the real thing and a slot.It's pretty clean. No issues there. There is also a "no smoking" section but when I go to a casino, I expect to encounter plenty of smoke, even though I don't smoke myself. Goes with the territory.It has a variety of bars and a restaurants between the casino and the adjacent horse track. But I'm always puzzled about why the operators would think I'd stay and spend more money at their (usually overpriced) restaurants when all their machines do is take.Next time, I'll find somewhere else to play.
Al V.
Casino has no smoking section but its never enforced. I'm very disappointed with everyone's attitude.
Scott B.
From the Ridiculous parking to the first step inside absolute pitiful place. First thing through the door .. carded at 68 years old? really? rudely told its our policy ok settle down sparky. Then run into physically by two female employees joking and stroking looking at their phones before making it to the bar or a machine only to be spoken to rudely " excuse YOU!!" lmao ok thats just funny idiots. Then the draft blue moon was almost hot. At best straight from a cellar thats not cooled. Again.. rude bartender. my wife didnt care only wanted to gamble. so we stayed actually i went out and watched netflix in my car. I did use the mens room... it was clean woohoo i wont go back lol
James N.
Nice-sized casino with all of the games you'd hope to find and want to play. You're definitely able to make your way around the entire gaming floor and jump from your favorite slot machine to the roulette table or over to play some blackjack. We were there midday and they had $10 and $15 tables. The staff was very friendly. The only downside is it may be a little too smokey for some non-smokers. But we had a nice time and certainly look forward to returning soon.
Laura C.
What a disappointment. Machines are too close together, many of them don't work and if you're a non-smoker this is not the place for you. Plus they scan your license when entering so we expect we will now get junk mail. We wont be back.
Went there on my moms birthday and went to the automated roulette table. Took half an hour to get my money back (I hit on 00.) first time coming back tonight and I went back to the same table and it broke again. Waited another 30 minutes.
Hailey G.
that place sucks. served us no alcohol. I thought the casino was LOADED with alcohol. clearly not. they lied. clowns. clowns. clowns. vodka redbull? nope. jack and coke? nope. tequila? nope. water? nope. if you're thirsty.... won't get hydrated there. :)
Ryan H.
Place is a joke! Waited for over an hour because the bill acceptor jammed while playing slots. Came with family to enjoy the holidays and time off work to sit and watch other people play. Couldn't even get a drink while waiting. Called them twice to only have them tell me they have 4 pages of people waiting like myself!?!? What??? Customer service keeps people coming back, this PLACE FAILS MISERABLY!!!
Brenda J.
Terrace Showroom with the Temptations! They are older and still moving great. The sound was fantastic and the venue is intimate.
Clayton S.
Worst casino in the world, had identification and they would not let me in, 0/10 would not recommend
This is a very very nice looking casino. Make sure you have your drivers license to enter the casino. I have no idea why.? You get no playback it's impossible to sit at a machine for a couple hours and play without going deep into your pockets. your favorite machine will probably be out of order and I know of eight of my favorite machines that I love to play that will tilt on you and you will wait forever for someone to come and fix it and when they do it tilts again. I use my card for the last year, I would go standing in line and get one. They have made it easier to get a card but as soon as you get to plan for 30 or 40 minutes active so you plan points aren't even counted not that you're going to get much anyway but to me it's a form of cheating the person that's playing because it happened every time and it still does.! Forget about finding a host and when you do, don't ask for anything because they won't give much of anything. They have actually taken the fun out of gambling and I used to love it. This is an arcade a pretty one. This casino sucks!!!!
Long lines for customer service. Guess you can be like that when you are the only game in town
I hope this review saves many others from what I went thru last night. Decided to go on a date just me and my husband. We just started gambling at Harrah's Hoosier and we would switch back and forth from the one in Shelbyville. Were in our mid 40s and literally just visited these places about a handful of times give or take. last night we went to Harris in Anderson. I was so excited for me and my husband to go and have fun. one of the first things I do is turn whatever I bring into all fives because I think it's fun to try a lot of the different games just sample them for about five dollars, I always have a leftover money credit for under a dollar and I'll use that if I find another machine that will take it or use it if I run out of actual cash. So last night it was a $.40 voucher I had saved and I tried three different machines the bets were more than $.40 and so I just went ahead and pulled them back out and I would use it at the power wheel one of my favorite games. I spent so many five dollar bills on the power wheel and I would either lose the five dollars or I would wait a little bit more and I would print out my voucher. This would help me to keep track of my winnings and my losings after playing the power wheel for about two hours, I went and found another power wheel. Unfortunately I didn't do as well and I spent a lot more money and a lot more time at this power wheel after my husband and I walked around to try to find the slot that we enjoyed playing last time. We checked out high limits as we were debating whether to try it out but mainly I liked seeing the winnings people had made. We decided to not play high limits. But the next game I wantEd to play was the Buffalo game which was nearby, So we continued on and I started looking for another favorite game. My husband ended up playing a couple of slot machines and we met up. We started searching for the next slot machine we thought was so fun from the last time. Sometimes I would stop and read the rules or I would make sure that I had enough so that the minimum credit wouldn't break me. Slot machines are still very new and were still trying to figure it out. I liked our strategy of playing different machines and starting with $5 or the several tickets we each won with about $6-8 as in the beginning we learned real quick if all of your funds are in one money ticket, it can take more than you expect at some slot machines as some have a minimum on credits and may look like your only spending a dollar. Now if this happened it would at least let us know and we wouldn't be depleted of our funds with the more expensive slot machines. I had been wanting to play the Buffalo game but I was still also seeking the slot game my husband liked. With all the construction the game wasn't in the same place. He gave me the few details and I still wanted to find some penny slots or whatever. We had already spent $100, we were having fun and then he met me at the Buffalo game then talked me into cashing out. So we walked around more still seeking to find where this slot machine was. We had a hand full of credits we wanted to play with so we continued around the circle. This is where I was approached by a very young lady who asked to speak to me. She told me that security had been watching me on camera and I was playing on games that had credits on them and basically called me a thief. First reaction...huh? If they had been watching me, there was no need to "follow me" as I started the night playing the power wheel for a good couple of hours. As I'm trying to understand her, she then said you are not allowed to pick up tickets people had left. At this point, still creeped by "being watched." More irritated by being called a thief and to top it off, she then asked for my license, said we had to leave and I wasn't to come back in for 24 hourAt this point, I'm in disbelief. She had just said I went up to machines with credits and you can't do that. We wanted to understand better but at this point,we just went
Harrah's Casino has truly mastered the art of creating an unforgettable experience. And by "unforgettable," I mean you'll be scratching your head in disbelief from the moment you walk in. Let's start with the positives. Congratulations, Harrah's, on successfully being a casino. Bravo! You've managed to meet the bare minimum requirement for your existence. Now, onto the grand spectacle of negatives, where Harrah's truly shines. My first and largest annoyance is their policy of carding you at the door. Harrah's Casino has taken it upon themselves to be the guardians of age verification, making sure you're not secretly a teenager trying to sneak in and wreak havoc. Most other casinos trust their patrons to be responsible adults capable of proving their age elsewhere, like at the tables, at the bar or when cashing out winnings. Not Harrah's! They've decided that carding you at the door is the ultimate display of their dedication to wasting everyone's time.Next up, we have their customer service. Where do I even begin? "Abysmal" and "incompetent" are the perfect words to describe it. It's like they went out of their way to hire the most unhelpful and clueless staff they could find. Perhaps they believe that the key to success lies in frustrating their customers to no end. If you should need the services of a casino host, forget it. They cant be bothered to leave their office.Now, let's talk about their drink service. Instead of the usual glitzy, glamorous Vegas-style servers, they've brought in an elderly gentleman who looks like he's auditioning for a role in a history documentary. It's like they found him frozen in an iceberg, thawed him out, and said, "Congratulations, you're our new cocktail waitress!" Because clearly, nothing says "top-notch service" like being served by someone with all the charm and energy of a melting ice cube. It's a choice that's not only comically embarrassing but also oddly fitting for the Harrah's experience - consistently baffling.I also can't help but wonder if this man was actually hired as an undercover cooler, strategically positioned to sabotage the craps table. With an almost supernatural timing, his mere presence near the craps table seems to trigger a cascade of sevens. It's a phenomenon that defies all logic and statistical probability. But I digress....I could go on but its just beating a dead horse. Don't waste your time here. Go to the Horseshoe down in Shelbyville if you must gamble. They are superior to Harrah's in every respect and they have a poker room as well.
Really bad service! Long wait for slot attendants- nasty cleaner guy always harassing me! Won't be back! ... and I am GM club which apparently means nothing!
First, the positives:Second, the negatives:* It's a Harrah's/Caesar's Entertainment property. I guess big chain casinos didn't get to be big chains by giving out more than they have to, and this one is no different. As others have said, these are among the tightest slots I've experienced in a while, and I travel all over the country. In the one-and-a-half hours it took me to go through my bankroll, I hit two "bonuses." One paid my twice the amount of my bet; the other, three times. Hardly what I'd call "bonuses."But seriously, now the positives, and there are a few.It's a good-sized casino with a good variety of slots, from old-school reels to the most up-to-date video games. Plenty to choose from.It also has a variety of true table games as well as automated games that mimic table games, like an automated craps game. Kind of a cross between the real thing and a slot.It's pretty clean. No issues there. There is also a "no smoking" section but when I go to a casino, I expect to encounter plenty of smoke, even though I don't smoke myself. Goes with the territory.It has a variety of bars and a restaurants between the casino and the adjacent horse track. But I'm always puzzled about why the operators would think I'd stay and spend more money at their (usually overpriced) restaurants when all their machines do is take.Next time, I'll find somewhere else to play.
Casino has no smoking section but its never enforced. I'm very disappointed with everyone's attitude.
From the Ridiculous parking to the first step inside absolute pitiful place. First thing through the door .. carded at 68 years old? really? rudely told its our policy ok settle down sparky. Then run into physically by two female employees joking and stroking looking at their phones before making it to the bar or a machine only to be spoken to rudely " excuse YOU!!" lmao ok thats just funny idiots. Then the draft blue moon was almost hot. At best straight from a cellar thats not cooled. Again.. rude bartender. my wife didnt care only wanted to gamble. so we stayed actually i went out and watched netflix in my car. I did use the mens room... it was clean woohoo i wont go back lol
Nice-sized casino with all of the games you'd hope to find and want to play. You're definitely able to make your way around the entire gaming floor and jump from your favorite slot machine to the roulette table or over to play some blackjack. We were there midday and they had $10 and $15 tables. The staff was very friendly. The only downside is it may be a little too smokey for some non-smokers. But we had a nice time and certainly look forward to returning soon.
What a disappointment. Machines are too close together, many of them don't work and if you're a non-smoker this is not the place for you. Plus they scan your license when entering so we expect we will now get junk mail. We wont be back.
Restaurantji Recommends
Went there on my moms birthday and went to the automated roulette table. Took half an hour to get my money back (I hit on 00.) first time coming back tonight and I went back to the same table and it broke again. Waited another 30 minutes.
that place sucks. served us no alcohol. I thought the casino was LOADED with alcohol. clearly not. they lied. clowns. clowns. clowns. vodka redbull? nope. jack and coke? nope. tequila? nope. water? nope. if you're thirsty.... won't get hydrated there. :)
Place is a joke! Waited for over an hour because the bill acceptor jammed while playing slots. Came with family to enjoy the holidays and time off work to sit and watch other people play. Couldn't even get a drink while waiting. Called them twice to only have them tell me they have 4 pages of people waiting like myself!?!? What??? Customer service keeps people coming back, this PLACE FAILS MISERABLY!!!
Terrace Showroom with the Temptations! They are older and still moving great. The sound was fantastic and the venue is intimate.
Worst casino in the world, had identification and they would not let me in, 0/10 would not recommend