My cup was filled 1/2 full. I went back inside and they did the same thing again.
T
Wasn’t really sure how to handle this situation but pulled up to window behind car for to go order. I didn’t realize I had to tell them my order at the drive thru intercom since I had already ordered on the app. Important later, there was one car infront of me, one car behind me. Once I pulled up to the window, barista said she couldn’t help me and I needed to pull up to the drive through intercom. I pulled around, she asked for my name at the drive through speaker, then had me pull forward and gave me my drinks. So here’s the thing - completely understandable had there been a line except the car behind me was gone and my car was quite literally the only car there, so I ended up just circling around the building back to the drive through window. She was also laughing at me and talking loudly about the situation as well. There are better ways to prove a point. Hoping the manager could review the footage to see exactly what happened to handle the situation appropriately.
Wayne Fitzpatrick
Great service
Atmosphere: 5
Food: 5
Service: 5
Randall Corson
Did a call ahead order, arrived at the store and all they were doing is the drive up orders which most were call ins. Waited a long time standing in the store.
Service: 2
Steve Dancers
Everyone really friendly at this
Atmosphere: 5
Food: 4
Service: 5
Nancy Pine
I should not have to stand and wait 25 minutes for 2 drinks!!! Then the staff were rude when asked why it was taking so long.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake Pop
joann nealy
Love this place yummy
Atmosphere: 5
Food: 5
Service: 5
Amanda Dolph (Indyapple)
This is my all time favorite location!
Atmosphere: 5
Food: 5
Service: 5
Nguyen Huynh
The definition of light ice varies here depending on the barista. I ordered light ice for a venti size and got ice filled half of the cup
Atmosphere: 5
Food: 4
Service: 3
AJ W.
Service is amazing! My drinks are always made good here and staff is incredibly friendly. Unfortunately, the last few times I've been inside I've overheard really rude/entitled customers... these baristas are doing their best with what resources they have people!!! Practice patience in 2024... service workers are people too...
The bathrooms are not clean. Our sandwich bag had grease or something on the outside. The sandwich itself had a very cold pocket in the middle. Last time I came they made my drink wrong and now the sandwich.
Food: 2
Service: 4
Karla Greci
The time of the closing of the drive thru needs to be changed on the website. It states 10 pm on Friday and it’s never open past 9:00.
Service: 1
Jon Burd
Honestly I always give Starbucks a 4 star because it’s generally only okay, but the people here make it great, so they deserve this.
Atmosphere: 5
Food: 4
Service: 5
Amanda B
Parking is always a bit of a bear getting in and out of here. I find that it is taking longer and longer to get your order even when ordering in advance. Prices have gone up anywhere between 1 to $3 on almost every
Atmosphere: 4
Food: 3
Service: 4
Marissa Gibson
Waited in line inside to order for 10 minutes and was told “we will get to you when we have a minute” as they continued to only make drive thru orders.
My cup was filled 1/2 full. I went back inside and they did the same thing again.
Wasn’t really sure how to handle this situation but pulled up to window behind car for to go order. I didn’t realize I had to tell them my order at the drive thru intercom since I had already ordered on the app. Important later, there was one car infront of me, one car behind me. Once I pulled up to the window, barista said she couldn’t help me and I needed to pull up to the drive through intercom. I pulled around, she asked for my name at the drive through speaker, then had me pull forward and gave me my drinks. So here’s the thing - completely understandable had there been a line except the car behind me was gone and my car was quite literally the only car there, so I ended up just circling around the building back to the drive through window. She was also laughing at me and talking loudly about the situation as well. There are better ways to prove a point. Hoping the manager could review the footage to see exactly what happened to handle the situation appropriately.
Great service
Atmosphere: 5
Food: 5
Service: 5
Did a call ahead order, arrived at the store and all they were doing is the drive up orders which most were call ins. Waited a long time standing in the store.
Service: 2
Everyone really friendly at this
Atmosphere: 5
Food: 4
Service: 5
I should not have to stand and wait 25 minutes for 2 drinks!!! Then the staff were rude when asked why it was taking so long.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake Pop
Love this place yummy
Atmosphere: 5
Food: 5
Service: 5
This is my all time favorite location!
Atmosphere: 5
Food: 5
Service: 5
The definition of light ice varies here depending on the barista. I ordered light ice for a venti size and got ice filled half of the cup
Atmosphere: 5
Food: 4
Service: 3
Service is amazing! My drinks are always made good here and staff is incredibly friendly. Unfortunately, the last few times I've been inside I've overheard really rude/entitled customers... these baristas are doing their best with what resources they have people!!! Practice patience in 2024... service workers are people too...
Restaurantji Recommends
The bathrooms are not clean. Our sandwich bag had grease or something on the outside. The sandwich itself had a very cold pocket in the middle. Last time I came they made my drink wrong and now the sandwich.
Food: 2
Service: 4
The time of the closing of the drive thru needs to be changed on the website. It states 10 pm on Friday and it’s never open past 9:00.
Service: 1
Honestly I always give Starbucks a 4 star because it’s generally only okay, but the people here make it great, so they deserve this.
Atmosphere: 5
Food: 4
Service: 5
Parking is always a bit of a bear getting in and out of here. I find that it is taking longer and longer to get your order even when ordering in advance. Prices have gone up anywhere between 1 to $3 on almost every
Atmosphere: 4
Food: 3
Service: 4
Waited in line inside to order for 10 minutes and was told “we will get to you when we have a minute” as they continued to only make drive thru orders.
Service: 1