I ordered an 8 ounce sirloin medium (hot pink center), but when my steak was brought to me, the temperature was medium well to well done. The replacement was the right temperature but had no flavor.
Atmosphere: 3
Food: 1
Service: 3
mella neace
Ashley was amazing! Very enthusiastic and super easygoing with us. Avon is our favorite location!
Atmosphere: 5
Food: 5
Service: 5
Stephen Cunningham
Food and service are always great, but I have a problem with the noise level.
Atmosphere: 3
Food: 5
Service: 5
Sharon Crenshaw (Sunflower)
Visited on 4-24-24 around 7:30pm it wasn't to many people so it wasn't a long wait time. Our server name (Sara L ) I know her last name started with L but she was great, so friendly and kept checking to see if we needed anything. Me and my sister had a terrible day at work but she put a smile on our faces so big thumbs up for her.
Try the phone I had to get on the weightless because I had a party of ten no one ever answered
David Duke
Great service. Great food. The birthday yell outs have got to stop! It's run its course. Please, be done. None of the staff likes doing it. Management, please step up and end it.
Atmosphere: 3
Food: 5
Service: 5
Tobias
Not a bad place to get a decent steak. There are other steakhouses in the surrounding area that does it a bit better in my opinion.
Atmosphere: 3
Food: 3
Service: 4
Jennifer Johnson-wade
Good food. Just very crowded.
Atmosphere: 5
Food: 5
Service: 4
Daniel Vanzant
You can never go wrong at a Texas Roadhouse. This one is always one of my favorites! Great atmosphere and the staff is always in a great mood.
Our waitress, Lotus, was absolutely amazing!!! She has such a kind & welcoming personality. She's great at her craft. The food was outstanding!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Steak Fries, Mashed Potatoes
Matthew Parker
Me and my family's all time favorite place to enjoy a steak! We ordered take home and was very pleased with our meal. It put a smile on all of our faces and would highly recommend to anyone seeking some good food and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Travis Everhart
Great service, great food
Atmosphere: 5
Food: 5
Service: 5
Hannah Pate
The food was the best I’ve ever had at a TR. The steaks were cooked perfectly. Other food was delicious as well. The service from the waitress, Ashley the evening of April 11, was terrible.A hostess sat us and brought us our bread.Ashley took our order, which consisted of two waters, a margarita, and two entrees.It took just over ten minutes to get the waters from her.Someone else brings the food.Someone else (management?) comes and checks on us. At this point I still don’t have the margarita and had planned to tell Ashley to remove it from our check. I didn’t want to mention it to management because I wanted to give her the benefit of the doubt. Everyone forgets. I also (wrongly) assumed she would check on us.Ashley never returns to check on us, so I can’t tell her to cancel the drink. Please note her involvement up to this point. Thus far as our waitress, she’s been the least involved.As I’m taking my last bite of food, a bartender brings my drink over. My boyfriend asks if it can be removed from the check because we just finished our meals and we’re only waiting for the check. He’s incredibly apologetic and said that he would definitely do something, but he told us to keep the drink. So again — Ashley has brought us water and written our orders down. That’s it.A minute later she finally returns and is trying to upsell us on more food as we’re trying to get a word in edgewise. Finally my boyfriend is able to ask for the drink to be removed and she immediately got irritated. We explained that the drink showed up literally RIGHT before she came back over and after we’d already finished our meal. It’s almost like she would have known that had she checked on us, right?This is where she lost her tip. She doesn’t apologize at all. She immediately gets rude and says if I’m not going to pay for it, then she has to take it back. I’ve worked in the service industry and that is an entire lie. She knew she’d messed up as our waitress and instead of apologizing or doing anything to right the wrong, she takes the drink back like a petulant child and never comes back. At the very least I would expect a, “I’m so sorry for the delay. I’m not quite sure what to do here. Let me talk to my manager real quick and I’ll be right back.” But nope. No apology, no nothing. She undoes the kind gesture from the bartender and behaves like a child.This was by far the worst service I’ve had at a TR. I won’t be returning to this location. Let me be clear: Every other person we interacted with that evening was excellent. However, that waitress ruined this location for us.
Atmosphere: 4
Food: 5
Service: 1
Gene Osborne
Warm and a bit humid inside. The ribeye and filet was excellent. We had superb service. Ate at 1535.
I ordered an 8 ounce sirloin medium (hot pink center), but when my steak was brought to me, the temperature was medium well to well done. The replacement was the right temperature but had no flavor.
Atmosphere: 3
Food: 1
Service: 3
Ashley was amazing! Very enthusiastic and super easygoing with us. Avon is our favorite location!
Atmosphere: 5
Food: 5
Service: 5
Food and service are always great, but I have a problem with the noise level.
Atmosphere: 3
Food: 5
Service: 5
Visited on 4-24-24 around 7:30pm it wasn't to many people so it wasn't a long wait time. Our server name (Sara L ) I know her last name started with L but she was great, so friendly and kept checking to see if we needed anything. Me and my sister had a terrible day at work but she put a smile on our faces so big thumbs up for her.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cactus Blossom, Mashed Potatoes
Had a good experience. My waitress was awsome.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Baked Potato
Try the phone I had to get on the weightless because I had a party of ten no one ever answered
Great service. Great food. The birthday yell outs have got to stop! It's run its course. Please, be done. None of the staff likes doing it. Management, please step up and end it.
Atmosphere: 3
Food: 5
Service: 5
Not a bad place to get a decent steak. There are other steakhouses in the surrounding area that does it a bit better in my opinion.
Atmosphere: 3
Food: 3
Service: 4
Good food. Just very crowded.
Atmosphere: 5
Food: 5
Service: 4
You can never go wrong at a Texas Roadhouse. This one is always one of my favorites! Great atmosphere and the staff is always in a great mood.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our waitress, Lotus, was absolutely amazing!!! She has such a kind & welcoming personality. She's great at her craft. The food was outstanding!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Steak Fries, Mashed Potatoes
Me and my family's all time favorite place to enjoy a steak! We ordered take home and was very pleased with our meal. It put a smile on all of our faces and would highly recommend to anyone seeking some good food and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Great service, great food
Atmosphere: 5
Food: 5
Service: 5
The food was the best I’ve ever had at a TR. The steaks were cooked perfectly. Other food was delicious as well. The service from the waitress, Ashley the evening of April 11, was terrible.A hostess sat us and brought us our bread.Ashley took our order, which consisted of two waters, a margarita, and two entrees.It took just over ten minutes to get the waters from her.Someone else brings the food.Someone else (management?) comes and checks on us. At this point I still don’t have the margarita and had planned to tell Ashley to remove it from our check. I didn’t want to mention it to management because I wanted to give her the benefit of the doubt. Everyone forgets. I also (wrongly) assumed she would check on us.Ashley never returns to check on us, so I can’t tell her to cancel the drink. Please note her involvement up to this point. Thus far as our waitress, she’s been the least involved.As I’m taking my last bite of food, a bartender brings my drink over. My boyfriend asks if it can be removed from the check because we just finished our meals and we’re only waiting for the check. He’s incredibly apologetic and said that he would definitely do something, but he told us to keep the drink. So again — Ashley has brought us water and written our orders down. That’s it.A minute later she finally returns and is trying to upsell us on more food as we’re trying to get a word in edgewise. Finally my boyfriend is able to ask for the drink to be removed and she immediately got irritated. We explained that the drink showed up literally RIGHT before she came back over and after we’d already finished our meal. It’s almost like she would have known that had she checked on us, right?This is where she lost her tip. She doesn’t apologize at all. She immediately gets rude and says if I’m not going to pay for it, then she has to take it back. I’ve worked in the service industry and that is an entire lie. She knew she’d messed up as our waitress and instead of apologizing or doing anything to right the wrong, she takes the drink back like a petulant child and never comes back. At the very least I would expect a, “I’m so sorry for the delay. I’m not quite sure what to do here. Let me talk to my manager real quick and I’ll be right back.” But nope. No apology, no nothing. She undoes the kind gesture from the bartender and behaves like a child.This was by far the worst service I’ve had at a TR. I won’t be returning to this location. Let me be clear: Every other person we interacted with that evening was excellent. However, that waitress ruined this location for us.
Atmosphere: 4
Food: 5
Service: 1
Warm and a bit humid inside. The ribeye and filet was excellent. We had superb service. Ate at 1535.
Atmosphere: 3
Food: 5
Service: 5