McDonald’s in Berne, Indiana and everywhere else are just getting worse by the day. Two days in a row I went there on my breakfast break the first day at 9:30 AM. Try to get this is the gravy was told no order on my mobile app they say that they did not have any authority on Market so you cannot order it then they try not to give me a refund told me how to call a number I said I’m not leaving until I refund. I called corporate. They said they would take care of it. They should serve breakfast up until 1030, so the very next day I go back at 9:50 AM I’m told again there’s no gravy and they’re not making any extra from the first time when they run out. they don’t care about thee customers manager Olivia stated she don’t care if I call corporate that they are a Franchise. Terrible customer service, she needs fired
Atmosphere: 1
Food: 1
Service: 1
Jeremy Brown
Ordered a big Mac got sandwich with no bottom hamburger patty
Atmosphere: 5
Food: 2
Service: 5
Luis Fernando Sumba
Very good service and very fast delivery ?
Atmosphere: 4
Food: 4
Service: 4
Travis Skates
Absolutely horrible they forget some thing every time I go through cannot get an order correct if they had to
Diana Elizabeth Diaz de Leon Gonzalez
All the times we have come they never have orange juice for breakfast, at first it was good but after all these times this starts to bother me, I won't go back to this McDonald's
Recommended dishes: Mccafé Caramel Mocha, Breakfast Sandwich, World Famous Fries
Ronald Braund
Mcdonald's always It says that we have a Beth french fries Well today the french fries were like cardboard They weren't very good at all They should have been thrown out made new
Food: 3
Service: 4
Recommended dishes: World Famous Fries
Jacob J Wengerd
We had wait on our drinks an then they forgot to some of the items we ordered the McDonald's in Berne ,In. Is the only one I know that doesn't have self serve drinks
Atmosphere: 3
Food: 5
Service: 3
Zachary Gilson
This place is constantly hitting new lows on just how bad it can be. Sat in the drive thru lane for 4 minutes, only for the back cash person to hit me with a very snide "Can I help you?" and was then told they were out of what I was wanting to order.Doubt you will read this, but here's a free tip: Don't cop an attitude with customers.
Atmosphere: 1
Food: 1
Service: 1
Teresa Morgan
They have improved tremendously from the last few years. 95% of my orders are correct and come out hot and fresh.
They’ll have terrible service. You have to wait for a long time and the owner never calls you when asked.
Atmosphere: 1
Food: 2
Service: 1
Mark Wale
I do like using my McDonald's app. If I am on a trip, and I want a quick bite it comes in handy.
Atmosphere: 2
Food: 3
Service: 3
V Bennett
It's McDonald's. Same food, slow service, kiosk to order.
Atmosphere: 3
Food: 3
Service: 3
Brandon Ness
Really this is my problem now since I keep coming back, We need another fast burger option in berne lol, never had a big Mac with 4 solid ozs of mayo on it ? wow,
Atmosphere: 3
Food: 1
Service: 1
Andy Martin
As McDonald's restaurants go, this one is the cream of the crop! Clean! Friendly! Food is obviously prepared with care! Great effort by this team! The only gripe is that they took away self-serve drinking fountains and condiments with the recent remodel. This move keeps the restaurant much cleaner, but only works if the service is attentive. Which it definitely is at this location.
McDonald’s in Berne, Indiana and everywhere else are just getting worse by the day. Two days in a row I went there on my breakfast break the first day at 9:30 AM. Try to get this is the gravy was told no order on my mobile app they say that they did not have any authority on Market so you cannot order it then they try not to give me a refund told me how to call a number I said I’m not leaving until I refund. I called corporate. They said they would take care of it. They should serve breakfast up until 1030, so the very next day I go back at 9:50 AM I’m told again there’s no gravy and they’re not making any extra from the first time when they run out. they don’t care about thee customers manager Olivia stated she don’t care if I call corporate that they are a Franchise. Terrible customer service, she needs fired
Atmosphere: 1
Food: 1
Service: 1
Ordered a big Mac got sandwich with no bottom hamburger patty
Atmosphere: 5
Food: 2
Service: 5
Very good service and very fast delivery ?
Atmosphere: 4
Food: 4
Service: 4
Absolutely horrible they forget some thing every time I go through cannot get an order correct if they had to
All the times we have come they never have orange juice for breakfast, at first it was good but after all these times this starts to bother me, I won't go back to this McDonald's
Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mccafé Caramel Mocha, Breakfast Sandwich, World Famous Fries
Mcdonald's always It says that we have a Beth french fries Well today the french fries were like cardboard They weren't very good at all They should have been thrown out made new
Food: 3
Service: 4
Recommended dishes: World Famous Fries
We had wait on our drinks an then they forgot to some of the items we ordered the McDonald's in Berne ,In. Is the only one I know that doesn't have self serve drinks
Atmosphere: 3
Food: 5
Service: 3
This place is constantly hitting new lows on just how bad it can be. Sat in the drive thru lane for 4 minutes, only for the back cash person to hit me with a very snide "Can I help you?" and was then told they were out of what I was wanting to order.Doubt you will read this, but here's a free tip: Don't cop an attitude with customers.
Atmosphere: 1
Food: 1
Service: 1
They have improved tremendously from the last few years. 95% of my orders are correct and come out hot and fresh.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
They’ll have terrible service. You have to wait for a long time and the owner never calls you when asked.
Atmosphere: 1
Food: 2
Service: 1
I do like using my McDonald's app. If I am on a trip, and I want a quick bite it comes in handy.
Atmosphere: 2
Food: 3
Service: 3
It's McDonald's. Same food, slow service, kiosk to order.
Atmosphere: 3
Food: 3
Service: 3
Really this is my problem now since I keep coming back, We need another fast burger option in berne lol, never had a big Mac with 4 solid ozs of mayo on it ? wow,
Atmosphere: 3
Food: 1
Service: 1
As McDonald's restaurants go, this one is the cream of the crop! Clean! Friendly! Food is obviously prepared with care! Great effort by this team! The only gripe is that they took away self-serve drinking fountains and condiments with the recent remodel. This move keeps the restaurant much cleaner, but only works if the service is attentive. Which it definitely is at this location.
Atmosphere: 5
Food: 5
Service: 5