I came in to eat and work on homework while my car was getting looked at at the Firestone next door- I was probably sitting there for 4-5 hours, and the staff were extremely nice and helpful to me and every customer that came in after me. And the bagel breakfast sandwich and coffee that I got were both
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese Bagel
Kate D.
Not to be dramatic but I literally dream about this place. Today I got the hot mess. Which I chose the pretzel bagel, garlic and herb smear, cheddar cheese, spinach, and capers. It is absolutely delicious. The pretzel bagel is great! A little chewier than a traditional bagel, but as to be expected. I came at opening, and the employee was welcoming and quickly got my order started. There's tables inside but I chose to take it to go. Overall, I'll be counting down the days until I get to return to BBC!
Joe Vessely
This place would easily be a 5/5 if their everything bagels were consistent. Most times the everything bagels have barely any seasoning on em. Hope this improves.
Atmosphere: 5
Food: 2
Service: 5
Brian Gray
Bagels are hard and
Atmosphere: 3
Food: 2
Service: 3
Samara A.
My husband loved the bagel I surprised him with after I forgot the donut shop was closed. It was spicy and he actually said it was the best he's had! I personally do not like bagels but he loves them and that's saying a lot that it was his favorite!
Jeremy P.
This place has gone way downhill. I had a Supernova and a water (they no longer serve water except for bottles) and my total was somewhere around $15. The bagel was barely toasted, it wasn't cut all the way through (which made it a mess to eat), and the lox was gritty and not appetizing. This place probably stays open on selling bagels and schmears to college kids, so my review probably won't affect business. But I want the place to do better: we need good bagel delis here.
Collin Nicholas Rotella
Went into the college mall location today. First time ever going and was not disappointed. The options are a little overwhelming, but we were waited on by an extremely patient and kind person named Juno who helped walk us through all the choices.
Food was great, staff was great, an overall A+ experience.
I do wish that the company let us tip the staff via the card reader. Luckily I found I had a little surprise cash on me, but was initially a little distressed that I wouldn't be able to show my gratitude for the outstanding service we received.
Carol T. V.
Dave is the reason I go there every morning!! He's a wonderful positive person who makes every bagel sandwich a personal delight!!
Jackb 28
They don’t even have a griddle. This place is so bad don’t waste your time.
Alex E.
Maybe the worst service and bagel I have ever had in my entire life. You are spending 15 dollars to eat a tasteless cold reheated bagel. Worst purchase I have ever made.
The place itself is alright gimmick. I asked them if they would make me an espresso coffee and guy responds with "sorry our machine isn't working we're not doing that right now" I got the same reply when I asked for a smoothie instead. When we sat down waiting on our lunch, I noticed that he still charged us for a smoothie, as soon as I got up to complain he went right in the back cooler to angrily take out the frozen berries from their fridge/freezer like he was pouting, and brought one out ten minutes later. If staff are willing to lie directly to the customers face over something so trivial, what else are they doing to avoid work? I don't know what his attitude problem is about but I hope he's doing something else now.
Dolly Rose
really wanted to give it 5 stars because the food is great and the workers were too but the ten + minutes for a rusty esp. machine to work was ridiculous!!! the older men was obviously doing his best :( the lady behind me said this has been an issue for years………
Tamera Reynolds
Friendly service. Great bagels.
Joshua Hecht
It was really just...fine. Nothing made me want to return. Bagels were pretty tough and small, even for East Coast bagels. Sandwich was tasty though.Double Chocolate muffin oddly wasn't that chocolatey. Seriously the cake just tasted mostly of sweetness and no chocolate. It also was more of a cupcake than muffin.The Mango Ginger smoothie was WEIRD. It was more ginger than Mango and just wasn't sure if it was gross or good. Didn't really taste much like mango at all.
Shaye Edmonson
We have been to the Btown Bagel Co downtown and had a wonderful experience. We decided to try this location yesterday for breakfast, and had a different experience. The place wasn't crowded, just steady, in my opinion. They were adequately staffed with 4 employees. They seemed to be rushing and kinda having attitudes with customers and with each other. They were out of almost every bagel, they only had plain and the sweet ones left - maybe we just didn't get there early enough. Our bagel sandwiches were incredibly messy upon opening them up with cream cheese EVERYWHERE. They were good, although we wished for the bagels we originally wanted, and the sandwiches were slippery and impossible to eat without our hands being covered in cream cheese. When we went to the location downtown, the place was PACKED with absolutely no room to wait for orders, but the staff was lovely and polite, they had every item in stock, and the sandwiches were delicious and not messy. Maybe we just went on a bad day, maybe we didn't go early enough. I'll probably try again on a different day, because this location is more convenient to me to get to than the downtown location.
I came in to eat and work on homework while my car was getting looked at at the Firestone next door- I was probably sitting there for 4-5 hours, and the staff were extremely nice and helpful to me and every customer that came in after me. And the bagel breakfast sandwich and coffee that I got were both
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese Bagel
Not to be dramatic but I literally dream about this place. Today I got the hot mess. Which I chose the pretzel bagel, garlic and herb smear, cheddar cheese, spinach, and capers. It is absolutely delicious. The pretzel bagel is great! A little chewier than a traditional bagel, but as to be expected. I came at opening, and the employee was welcoming and quickly got my order started. There's tables inside but I chose to take it to go. Overall, I'll be counting down the days until I get to return to BBC!
This place would easily be a 5/5 if their everything bagels were consistent. Most times the everything bagels have barely any seasoning on em. Hope this improves.
Atmosphere: 5
Food: 2
Service: 5
Bagels are hard and
Atmosphere: 3
Food: 2
Service: 3
My husband loved the bagel I surprised him with after I forgot the donut shop was closed. It was spicy and he actually said it was the best he's had! I personally do not like bagels but he loves them and that's saying a lot that it was his favorite!
This place has gone way downhill. I had a Supernova and a water (they no longer serve water except for bottles) and my total was somewhere around $15. The bagel was barely toasted, it wasn't cut all the way through (which made it a mess to eat), and the lox was gritty and not appetizing. This place probably stays open on selling bagels and schmears to college kids, so my review probably won't affect business. But I want the place to do better: we need good bagel delis here.
Went into the college mall location today. First time ever going and was not disappointed. The options are a little overwhelming, but we were waited on by an extremely patient and kind person named Juno who helped walk us through all the choices. Food was great, staff was great, an overall A+ experience. I do wish that the company let us tip the staff via the card reader. Luckily I found I had a little surprise cash on me, but was initially a little distressed that I wouldn't be able to show my gratitude for the outstanding service we received.
Dave is the reason I go there every morning!! He's a wonderful positive person who makes every bagel sandwich a personal delight!!
They don’t even have a griddle. This place is so bad don’t waste your time.
Maybe the worst service and bagel I have ever had in my entire life. You are spending 15 dollars to eat a tasteless cold reheated bagel. Worst purchase I have ever made.
Restaurantji Recommends
The place itself is alright gimmick. I asked them if they would make me an espresso coffee and guy responds with "sorry our machine isn't working we're not doing that right now" I got the same reply when I asked for a smoothie instead. When we sat down waiting on our lunch, I noticed that he still charged us for a smoothie, as soon as I got up to complain he went right in the back cooler to angrily take out the frozen berries from their fridge/freezer like he was pouting, and brought one out ten minutes later. If staff are willing to lie directly to the customers face over something so trivial, what else are they doing to avoid work? I don't know what his attitude problem is about but I hope he's doing something else now.
really wanted to give it 5 stars because the food is great and the workers were too but the ten + minutes for a rusty esp. machine to work was ridiculous!!! the older men was obviously doing his best :( the lady behind me said this has been an issue for years………
Friendly service. Great bagels.
It was really just...fine. Nothing made me want to return. Bagels were pretty tough and small, even for East Coast bagels. Sandwich was tasty though.Double Chocolate muffin oddly wasn't that chocolatey. Seriously the cake just tasted mostly of sweetness and no chocolate. It also was more of a cupcake than muffin.The Mango Ginger smoothie was WEIRD. It was more ginger than Mango and just wasn't sure if it was gross or good. Didn't really taste much like mango at all.
We have been to the Btown Bagel Co downtown and had a wonderful experience. We decided to try this location yesterday for breakfast, and had a different experience. The place wasn't crowded, just steady, in my opinion. They were adequately staffed with 4 employees. They seemed to be rushing and kinda having attitudes with customers and with each other. They were out of almost every bagel, they only had plain and the sweet ones left - maybe we just didn't get there early enough. Our bagel sandwiches were incredibly messy upon opening them up with cream cheese EVERYWHERE. They were good, although we wished for the bagels we originally wanted, and the sandwiches were slippery and impossible to eat without our hands being covered in cream cheese. When we went to the location downtown, the place was PACKED with absolutely no room to wait for orders, but the staff was lovely and polite, they had every item in stock, and the sandwiches were delicious and not messy. Maybe we just went on a bad day, maybe we didn't go early enough. I'll probably try again on a different day, because this location is more convenient to me to get to than the downtown location.