Do NOT place mobile orders. Unfortunately, the two times I have placed mobile orders, the employees gave me half bowls (a full bowl was halfway full) and gave me one small scoop of everything i asked for. Otherwise, everything else is fine. The store looks nice but can definitely get busy due to it being so close to the college campus. The food tastes good it’s just the service you receive when you place mobile orders.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Burrito Bowl, Queso, Chicken Bowl with Brown Rice Cheese and Sour Cream
Myles P.
Their service is horrible. They all move extremely slow. There's 15 workers and they all take there precious time as the line continues to fill up outside of the door. They never have everything. Worst chipotle I've ever been to.
Biggie Little
burrito wrapped poorly. So it was hard to eat without spilling most of it. Taste was ok.
Lousy customer service. Employees standing around talking and not helping customers.
Abby Weinreb
Went in at 9PM on 2/3 and they had already closed for dine in. I’ve worked in a few restaurants and as annoying it can be you should have dine in open especially if there’s a line to the door. The prep area was disgusting with dirty dishes stacked everywhere. The girl who made my food didn’t even say hello or anything. Terrible service. She dropped ingredients onto the metal work area that i know is probably not clean and just picked it up and put it back in my burrito. I asked for light sour cream and cheese and she didn’t listen at all and just put huge globs of it onto my burrito. I get it, im a college student as well and I’ve worked similar jobs, but there’s really no excuse for how bad the customer service was. Maybe hire people that actually want to work.
Atmosphere: 1
Food: 2
Service: 1
Beth Anne
Here’s an idea! Fire every college kid in here and hire people who have more than one brain cell between the bunch of them. Quite literally the worst chipotle branch in existence.
Atmosphere: 1
Food: 1
Service: 1
Greg O.
Honestly this is a the absolute worst chipotle you will ever go to. They act is if they are scooping out their wage when their serving you, let alone how beyond rude they will be. You want double chicken? Well you're not getting it. I wish it didn't get worse but it does... the lazy workers don't care at and severely undercook the food, the rice is hard and inedible, while the chicken is swimming in slimy juices. It's absolutely disgusting. Oh and if you want chips you have to use the app because they're not capable of walking 3 steps to the back and bring them out. The manager also swore at this kid in front of me when asking for more cheese on his bowl... which as far as I am aware is free for extra.
Colin
Absolutely terrible chipotle for multiple reasons.•The workers are messy and unsanitary. They just throw food at the bowl, most of it misses, and then they scoop food off of the counter with their hands, never not changing their gloves.•The food stations were generally a mess•The chicken tastes weird•The portion sizes are way off. Ask for peppers and they throw in a couple of unchopped bell peppers. Ask for any meat and they try to give you the sheistiest half scoop•Chips are always soggy and underdone•Guacamole usually looks grossI know it sounds mean, but what I got wasn't worth what was paid. Please do better.
I unfortunately eat here all the time. The only good time to eat here is when the GM is there or before 12noon. Today when I went, the prep area was covered in literally everything. I asked for chicken in my burrito and I ended up pulling beef out of my mouth. The employees have 0 patience. Like if you really hate your job that much get a different one. Lots of cross contamination. Cheese literally everywhere in every single prep bowl. I have experienced good chipotle employees here who take their time and have patience to avoid this problem, but that didn’t happen today.Dietary restrictions: Cross contamination galore. Do not eat here if you have an allergy/intolerance to any of their food products
Atmosphere: 2
Food: 1
Service: 3
Nate B.
We ordered $30 worth of food and got an extra large chip, and they barely gave us anything. The bowls weren't filled all the way I was missing lettuce, sour cream, and salsa and then for the extra large chips we got barely a quarter of the bag.
Paola B.
Food was very salty, difficult to eat it. Very disappointing.
Food: 1
Service: 4
Brandy D.
I just ordered chipotle for delivery and I am beyond upset! First I paid almost 70$ for portion sizes that are ridiculous won't even fill up 1 person let alone to the food was cold! Not fresh you could tell by the look of the meat and beans. And it looked like it was just thrown in the bowl. The only reason I gave it 1 star is because it was fast delivery which is all the more reason why my food shouldn't have been cold!!! My food looks nothing like thier pictures on thier site or t.v!! NY first time trying and probably my last!
Alexis G.
They literally never get your order right and you have to wait at least 5 minutes for them to acknowledge you're there for a pick up. Come here if you want your time wasted.
Food is inconsistent, alright service. Average
Atmosphere: 3
Food: 4
Service: 3
Do NOT place mobile orders. Unfortunately, the two times I have placed mobile orders, the employees gave me half bowls (a full bowl was halfway full) and gave me one small scoop of everything i asked for. Otherwise, everything else is fine. The store looks nice but can definitely get busy due to it being so close to the college campus. The food tastes good it’s just the service you receive when you place mobile orders.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Burrito Bowl, Queso, Chicken Bowl with Brown Rice Cheese and Sour Cream
Their service is horrible. They all move extremely slow. There's 15 workers and they all take there precious time as the line continues to fill up outside of the door. They never have everything. Worst chipotle I've ever been to.
burrito wrapped poorly. So it was hard to eat without spilling most of it. Taste was ok.
Atmosphere: 3
Food: 3
Service: 2
Vegetarian options: Beans, Sofritas, Veggie Salads, Rice
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Lousy customer service. Employees standing around talking and not helping customers.
Went in at 9PM on 2/3 and they had already closed for dine in. I’ve worked in a few restaurants and as annoying it can be you should have dine in open especially if there’s a line to the door. The prep area was disgusting with dirty dishes stacked everywhere. The girl who made my food didn’t even say hello or anything. Terrible service. She dropped ingredients onto the metal work area that i know is probably not clean and just picked it up and put it back in my burrito. I asked for light sour cream and cheese and she didn’t listen at all and just put huge globs of it onto my burrito. I get it, im a college student as well and I’ve worked similar jobs, but there’s really no excuse for how bad the customer service was. Maybe hire people that actually want to work.
Atmosphere: 1
Food: 2
Service: 1
Here’s an idea! Fire every college kid in here and hire people who have more than one brain cell between the bunch of them. Quite literally the worst chipotle branch in existence.
Atmosphere: 1
Food: 1
Service: 1
Honestly this is a the absolute worst chipotle you will ever go to. They act is if they are scooping out their wage when their serving you, let alone how beyond rude they will be. You want double chicken? Well you're not getting it. I wish it didn't get worse but it does... the lazy workers don't care at and severely undercook the food, the rice is hard and inedible, while the chicken is swimming in slimy juices. It's absolutely disgusting. Oh and if you want chips you have to use the app because they're not capable of walking 3 steps to the back and bring them out. The manager also swore at this kid in front of me when asking for more cheese on his bowl... which as far as I am aware is free for extra.
Absolutely terrible chipotle for multiple reasons.•The workers are messy and unsanitary. They just throw food at the bowl, most of it misses, and then they scoop food off of the counter with their hands, never not changing their gloves.•The food stations were generally a mess•The chicken tastes weird•The portion sizes are way off. Ask for peppers and they throw in a couple of unchopped bell peppers. Ask for any meat and they try to give you the sheistiest half scoop•Chips are always soggy and underdone•Guacamole usually looks grossI know it sounds mean, but what I got wasn't worth what was paid. Please do better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I unfortunately eat here all the time. The only good time to eat here is when the GM is there or before 12noon. Today when I went, the prep area was covered in literally everything. I asked for chicken in my burrito and I ended up pulling beef out of my mouth. The employees have 0 patience. Like if you really hate your job that much get a different one. Lots of cross contamination. Cheese literally everywhere in every single prep bowl. I have experienced good chipotle employees here who take their time and have patience to avoid this problem, but that didn’t happen today.Dietary restrictions: Cross contamination galore. Do not eat here if you have an allergy/intolerance to any of their food products
Atmosphere: 2
Food: 1
Service: 3
We ordered $30 worth of food and got an extra large chip, and they barely gave us anything. The bowls weren't filled all the way I was missing lettuce, sour cream, and salsa and then for the extra large chips we got barely a quarter of the bag.
Food was very salty, difficult to eat it. Very disappointing.
Food: 1
Service: 4
I just ordered chipotle for delivery and I am beyond upset! First I paid almost 70$ for portion sizes that are ridiculous won't even fill up 1 person let alone to the food was cold! Not fresh you could tell by the look of the meat and beans. And it looked like it was just thrown in the bowl. The only reason I gave it 1 star is because it was fast delivery which is all the more reason why my food shouldn't have been cold!!! My food looks nothing like thier pictures on thier site or t.v!! NY first time trying and probably my last!
They literally never get your order right and you have to wait at least 5 minutes for them to acknowledge you're there for a pick up. Come here if you want your time wasted.