Staff is slow. Staff is ambivalent. Staff truly appears to struggle. Managers aren't designed to lead. Kitchen staff run over management. Waited over forty minutes for an order placed on the app. They don't fill orders in the order they come through. It's chaotic. Perhaps it is staffing levels. More likely it is just a total disregard for the customers purchasing food inside.
Atmosphere: 1
Food: 2
Service: 1
Benjamin Wories
Understaffed
Layne Steffen
Drive through on the way back to Illinois after flying from Florida to Indy airport. We went through drive through about 7 PM. We've had better Taco Bell at many other locations. I'm pretty sure our cheesy bean and rice burritos didn't have the sauce that's supposed to be on there.
Atmosphere: 4
Food: 3
Service: 4
AME GP
The workers there don’t care abt their job at all. I was in line after having a long day of working and at 1 am I go in line (which was long ash btw) and an employee walked outside and yelled at the line “Yall needa leave” repeatedly. Like what’s the point in that? Get a new job or a better life if you’re pissed that people are hungry…????
rae
Tay here is absolutely amazing!! Kind soul and very professional. made it a great
Atmosphere: 5
Food: 5
Service: 5
Halbert Crocker
The lazy employees didnt check the bag of food they handed me and even though the food was wrong it was still under portioned and luke warm. Ignored the phone when i called back and next day manager acted like its a normal thing so it didnt seem to concern him. Got a refund and a headache but no apology.
Atmosphere: 1
Food: 1
Service: 1
clarissa price
This is the best taco bell I have EVER been too so clean and fast you will love
Atmosphere: 5
Food: 5
Service: 5
Morgan
usually not a horrible experience but the people there do NOT care about their job. Like what it this??? please get help if you can't stack a couple ingredients correctly.
Bhs Bulldogs
Employees never change their gloves . All employees are not bad but some of them are really really nonsense. They disrespect people.Vegetarian options: They never change gloves after smoking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco, Burrito Supreme
Bulldogs
Some employees never change their gloves. And they don’t know how to talk with customer . Specially one young black guy ?
My order was incorrect, and the cashier in the drive-through was eating fries so unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Drew Dalton
My order was correct. Service was fast enough.
Atmosphere: 2
Food: 2
Service: 5
Kelly Floyd
Food was not as expected and sloppy this is the second time in a month that not all components of my burrito were in it and it was falling apart. The service is excellent I just think a bit more time could be spent on getting an order correct VS getting orders out fast.
Atmosphere: 5
Food: 3
Service: 5
Nickole H.
Stopped by on a Tuesday afternoon. Drive through had a line so we went in. The ordering kiosk was easy to use and our order came out quickly. We ordered a large drink and the employee gave us a medium cup. I asked about it and was told it was a large. We then overheard her tell another customer that they were out of large cups. Not sure why she wasn't honest with me but it was unfortunate that she couldn't just be honest. On a better note, the food was good and we were satisfied.
Staff is slow. Staff is ambivalent. Staff truly appears to struggle. Managers aren't designed to lead. Kitchen staff run over management. Waited over forty minutes for an order placed on the app. They don't fill orders in the order they come through. It's chaotic. Perhaps it is staffing levels. More likely it is just a total disregard for the customers purchasing food inside.
Atmosphere: 1
Food: 2
Service: 1
Understaffed
Drive through on the way back to Illinois after flying from Florida to Indy airport. We went through drive through about 7 PM. We've had better Taco Bell at many other locations. I'm pretty sure our cheesy bean and rice burritos didn't have the sauce that's supposed to be on there.
Atmosphere: 4
Food: 3
Service: 4
The workers there don’t care abt their job at all. I was in line after having a long day of working and at 1 am I go in line (which was long ash btw) and an employee walked outside and yelled at the line “Yall needa leave” repeatedly. Like what’s the point in that? Get a new job or a better life if you’re pissed that people are hungry…????
Tay here is absolutely amazing!! Kind soul and very professional. made it a great
Atmosphere: 5
Food: 5
Service: 5
The lazy employees didnt check the bag of food they handed me and even though the food was wrong it was still under portioned and luke warm. Ignored the phone when i called back and next day manager acted like its a normal thing so it didnt seem to concern him. Got a refund and a headache but no apology.
Atmosphere: 1
Food: 1
Service: 1
This is the best taco bell I have EVER been too so clean and fast you will love
Atmosphere: 5
Food: 5
Service: 5
usually not a horrible experience but the people there do NOT care about their job. Like what it this??? please get help if you can't stack a couple ingredients correctly.
Employees never change their gloves . All employees are not bad but some of them are really really nonsense. They disrespect people.Vegetarian options: They never change gloves after smoking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco, Burrito Supreme
Some employees never change their gloves. And they don’t know how to talk with customer . Specially one young black guy ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Like a home made food ? nice and halthy
Atmosphere: 5
Food: 5
Service: 5
My order was incorrect, and the cashier in the drive-through was eating fries so unprofessional.
Atmosphere: 1
Food: 1
Service: 1
My order was correct. Service was fast enough.
Atmosphere: 2
Food: 2
Service: 5
Food was not as expected and sloppy this is the second time in a month that not all components of my burrito were in it and it was falling apart. The service is excellent I just think a bit more time could be spent on getting an order correct VS getting orders out fast.
Atmosphere: 5
Food: 3
Service: 5
Stopped by on a Tuesday afternoon. Drive through had a line so we went in. The ordering kiosk was easy to use and our order came out quickly. We ordered a large drink and the employee gave us a medium cup. I asked about it and was told it was a large. We then overheard her tell another customer that they were out of large cups. Not sure why she wasn't honest with me but it was unfortunate that she couldn't just be honest. On a better note, the food was good and we were satisfied.