Absolutely no one was here. No one in the lobby, no one in the drive thru. I still had to wait 15+ minutes to get my food. It was also crazy expensive for 2 burritos and a drink.
Service: 1
Mary F
DO NOT EAT HERE!! Not only is their service extremely bad, but the place is dirty. I ordered a Cobb salad and they gave me a Caesar Salad with rotten lettuce and only 3 ingredients. Cheese that wasn't even cut up and Chicken that smelled rotten as well. I figured it was a mistake but NO! My daughters burger was burnt to a crisp, so much it split in half and curdled. The drinks came with the tape on top. Cool, thanks for that however the tape stuck to it and has no way of coming off so now I'm driving with an open drink. I 100% absolutely do NOT recommend this place. The state needs to shut it down. A new manager is a MUST! They also won't answer the phone due to multiple complaints.
Atmosphere: 1
Food: 1
Service: 1
Phil Hatch
Lately Cold food and the dining room is always dirty when I go there. When it’s good it’s good.
Atmosphere: 1
Food: 3
Service: 2
Terry L Holt
They couldn't take cash and person on cash register didn't know how to ring up gift card. Sandwiches were warm not like they just came off grill.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Mackenzie Starkey
i ordered a #3 meal regular with a dr. pepper and the only thing they got right about my order was the fact my meal came with fries. i always do my best to enunciate my words clearly so there’s no confusion. but how does that get mixed up that bad. the staff was really nice but my order has never been right when i go there.
Food: 1
Lynda Leslie
The hamburger was old and dried out bun was hard food was cold! All of it was bad not going back!
Ashley Moreland
You must order at a kiosk (they won’t take orders at the counter) and they don’t accept cash. I had to wait 5 minutes at the counter before anyone even noticed me to ask for ketchup and was lectured about how I had to use a kiosk before I could even say that I simply needed some ketchup.
Service: 1
Ashley M.
You must order at a kiosk (they won't take orders at the counter) and they don't accept cash. I had to wait 5 minutes at the counter before anyone even noticed me to ask for ketchup and was lectured about how I had to use a kiosk before I could even say that I simply needed some ketchup.
Phil Lambert
Let me first say the service was good. The Asiago Ranch sandwich sounded good at the time (10:00pm). That sandwich was old and dry. Best thing about the sandwich was the lettuce and ranch. Fries taste like cardboard.
Ethan B.
Poor customer service. Gave me stale potato wedges and cold food. Disgusting place. I would not go there.
I love Wendy's, but this location is horrible. No staff, food was incorrect, they gave me my chili in a drink cup.
Atmosphere: 1
Food: 1
Service: 1
Heather Walker
Breakfast was only slightly better than a gas station microwaved sandwich. It was good when it came out but is not that good anymore. Waited 7 minutes at the speaker before my order was taken.
Atmosphere: 3
Food: 2
Service: 3
Adeline Evans
Waited over 30 mins in drive through to get food. When I did get my food it was not what I
Absolutely no one was here. No one in the lobby, no one in the drive thru. I still had to wait 15+ minutes to get my food. It was also crazy expensive for 2 burritos and a drink.
Service: 1
DO NOT EAT HERE!! Not only is their service extremely bad, but the place is dirty. I ordered a Cobb salad and they gave me a Caesar Salad with rotten lettuce and only 3 ingredients. Cheese that wasn't even cut up and Chicken that smelled rotten as well. I figured it was a mistake but NO! My daughters burger was burnt to a crisp, so much it split in half and curdled. The drinks came with the tape on top. Cool, thanks for that however the tape stuck to it and has no way of coming off so now I'm driving with an open drink. I 100% absolutely do NOT recommend this place. The state needs to shut it down. A new manager is a MUST! They also won't answer the phone due to multiple complaints.
Atmosphere: 1
Food: 1
Service: 1
Lately Cold food and the dining room is always dirty when I go there. When it’s good it’s good.
Atmosphere: 1
Food: 3
Service: 2
They couldn't take cash and person on cash register didn't know how to ring up gift card. Sandwiches were warm not like they just came off grill.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
i ordered a #3 meal regular with a dr. pepper and the only thing they got right about my order was the fact my meal came with fries. i always do my best to enunciate my words clearly so there’s no confusion. but how does that get mixed up that bad. the staff was really nice but my order has never been right when i go there.
Food: 1
The hamburger was old and dried out bun was hard food was cold! All of it was bad not going back!
You must order at a kiosk (they won’t take orders at the counter) and they don’t accept cash. I had to wait 5 minutes at the counter before anyone even noticed me to ask for ketchup and was lectured about how I had to use a kiosk before I could even say that I simply needed some ketchup.
Service: 1
You must order at a kiosk (they won't take orders at the counter) and they don't accept cash. I had to wait 5 minutes at the counter before anyone even noticed me to ask for ketchup and was lectured about how I had to use a kiosk before I could even say that I simply needed some ketchup.
Let me first say the service was good. The Asiago Ranch sandwich sounded good at the time (10:00pm). That sandwich was old and dry. Best thing about the sandwich was the lettuce and ranch. Fries taste like cardboard.
Poor customer service. Gave me stale potato wedges and cold food. Disgusting place. I would not go there.
Restaurantji Recommends
Restaurant is clean, the 2 staffs this evening are so nice & very accommodating. Our food is ready in just a few minutes, chili is good & hot.
Order wrong.... rarely correct.... better off going anywhere but there in Brownsburg.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich, Baconator
I love Wendy's, but this location is horrible. No staff, food was incorrect, they gave me my chili in a drink cup.
Atmosphere: 1
Food: 1
Service: 1
Breakfast was only slightly better than a gas station microwaved sandwich. It was good when it came out but is not that good anymore. Waited 7 minutes at the speaker before my order was taken.
Atmosphere: 3
Food: 2
Service: 3
Waited over 30 mins in drive through to get food. When I did get my food it was not what I
Atmosphere: 2
Food: 2
Service: 1