This place is amazing if you order in person, but they usually get my order wrong if I order through the app
Atmosphere: 5
Food: 5
Service: 5
Ian Sapp
Absolutely the rudest employees I have ever encountered. Will never return.
Service: 1
DeMarreo Campbell
Always a great experience with them.
Atmosphere: 5
Food: 5
Service: 5
Laura Mitchell
I have been to this location several times. Never a great experience but not horrible. I went at 847pm. When I parked my car, the middle aged lady looked outside and shook her head no. I could tell by her body language she didn’t want me to come in. The other 2 gentlemen looked at me.I open the door and asked what time rhey close. Lady said in 5 mins.(she didn’t say any to make ONE more sandwich) Poor customer service: I left and told them I was going to get a sandwich but her attitude was horrible. When I left she looked confused. She was rude. They were all “older” not young so work ethic and customer service isn’t just bad with teenagers.
Atmosphere: 1
Service: 1
Jozef Watson
Stopped in to get lunch and my sandwich was made by the time I paid, food quality was as expected and restaurant was clean, staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Henry S
The food was pretty good as always and it was pretty freaky fast.Vegetarian options: Pretty decentKid-friendliness: Good for kidsParking: They had a nice lot
Atmosphere: 5
Food: 4
Service: 4
Jeffrey Clay
Food was kool. Service sucked. No bag for $20. Interesting. This is how the food was handed to us.
Stephanie R.
Tried to order a #9 and was told they don't have ham. But we could sub for Turkey..... but it would be an up charge. I could have picked a different sandwich but almost all on the menu have ham so I would have been up charged regardless. Employee said , "sorry I don't make the rules." Terrible customer service and shouldn't have to pay for products they didn't have.
Jennifer R.
I placed an order online but it read error .. looked at my bank account and it pulled money. I called the restaurant and a women CONFIRMED they had my order. I waited 50 min nothing, I love Jimmy John's and know that's it really is fast delivery so by this point I was confused. So I called the restaurant AGAIN and now they told me the order didn't go through?! So I placed ANOTHER order they pulled from my account again and it was delivered in its normal time. Iv been waiting to eat for 2 hours already at this point. Open up my sandwich there's cheese. I requested no cheese, I would have made a note at the end but I might of missed the option to add the note. I'm severely allergic to cheese, so i can't just pull the cheese out, I can no longer eat the sandwich. Didn't eat the chips either cause I only enjoy them with a sandwich. So technically I spent $16 for one pickle! Extremely dissatisfied.
Pete Thompson
Not fast at all. Waited 20 mins for a sandwich. Looked to be poor management.
Sandwiches are awesome, but sadly the staff situation is bad and I dread going in there. One person in particular barely speaks and seems to be angry a customer showed up. I would go much more often if staff was friendlier.
Chris Medawar
I order lunch from this location a couple times per month. Always online. Today I had to call in and spoke to Brandy. She was awesome to work with. She got my order in quickly then saw I had enough rewards points for a free sandwich so she changed my order without me saying a word. I had no idea I had enough rewards points for that. So, a shout out to a good associate and a good experience.
Ryan Marquardt
I also experienced an issue with a middle aged woman at this particular store... not the first time this individual has thrown temper tantrums when it gets busy. It's uncomfortable and I couldn't believe I had to witness this exact behavior on more than one occasion. I understand we all have bad days, but I wouldn't have posted if this had been the sole instance of this happening at this location by this individual.
William McDonald
Horrible service. Ran out of meat and not very accommodating.
Aaron Hinkle
Awesome staff and great atmosphere! They made me feel very relaxed and comfortable during my visit!
This place is amazing if you order in person, but they usually get my order wrong if I order through the app
Atmosphere: 5
Food: 5
Service: 5
Absolutely the rudest employees I have ever encountered. Will never return.
Service: 1
Always a great experience with them.
Atmosphere: 5
Food: 5
Service: 5
I have been to this location several times. Never a great experience but not horrible. I went at 847pm. When I parked my car, the middle aged lady looked outside and shook her head no. I could tell by her body language she didn’t want me to come in. The other 2 gentlemen looked at me.I open the door and asked what time rhey close. Lady said in 5 mins.(she didn’t say any to make ONE more sandwich) Poor customer service: I left and told them I was going to get a sandwich but her attitude was horrible. When I left she looked confused. She was rude. They were all “older” not young so work ethic and customer service isn’t just bad with teenagers.
Atmosphere: 1
Service: 1
Stopped in to get lunch and my sandwich was made by the time I paid, food quality was as expected and restaurant was clean, staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
The food was pretty good as always and it was pretty freaky fast.Vegetarian options: Pretty decentKid-friendliness: Good for kidsParking: They had a nice lot
Atmosphere: 5
Food: 4
Service: 4
Food was kool. Service sucked. No bag for $20. Interesting. This is how the food was handed to us.
Tried to order a #9 and was told they don't have ham. But we could sub for Turkey..... but it would be an up charge. I could have picked a different sandwich but almost all on the menu have ham so I would have been up charged regardless. Employee said , "sorry I don't make the rules." Terrible customer service and shouldn't have to pay for products they didn't have.
I placed an order online but it read error .. looked at my bank account and it pulled money. I called the restaurant and a women CONFIRMED they had my order. I waited 50 min nothing, I love Jimmy John's and know that's it really is fast delivery so by this point I was confused. So I called the restaurant AGAIN and now they told me the order didn't go through?! So I placed ANOTHER order they pulled from my account again and it was delivered in its normal time. Iv been waiting to eat for 2 hours already at this point. Open up my sandwich there's cheese. I requested no cheese, I would have made a note at the end but I might of missed the option to add the note. I'm severely allergic to cheese, so i can't just pull the cheese out, I can no longer eat the sandwich. Didn't eat the chips either cause I only enjoy them with a sandwich. So technically I spent $16 for one pickle! Extremely dissatisfied.
Not fast at all. Waited 20 mins for a sandwich. Looked to be poor management.
Restaurantji Recommends
Sandwiches are awesome, but sadly the staff situation is bad and I dread going in there. One person in particular barely speaks and seems to be angry a customer showed up. I would go much more often if staff was friendlier.
I order lunch from this location a couple times per month. Always online. Today I had to call in and spoke to Brandy. She was awesome to work with. She got my order in quickly then saw I had enough rewards points for a free sandwich so she changed my order without me saying a word. I had no idea I had enough rewards points for that. So, a shout out to a good associate and a good experience.
I also experienced an issue with a middle aged woman at this particular store... not the first time this individual has thrown temper tantrums when it gets busy. It's uncomfortable and I couldn't believe I had to witness this exact behavior on more than one occasion. I understand we all have bad days, but I wouldn't have posted if this had been the sole instance of this happening at this location by this individual.
Horrible service. Ran out of meat and not very accommodating.
Awesome staff and great atmosphere! They made me feel very relaxed and comfortable during my visit!