Ordered a pizza and cheese sticks . Arrived 30 min past the delivery time. Neither were filled cooked and both boxes were covered in grease. I will not be ordering from here again.
Food: 1
Service: 1
Kristina Melago
Very little toppings. Burnt breadsticks! Wow. Does anyone care about quality anymore?
Atmosphere: 3
Food: 3
Service: 3
Christopher Southard
Papa John's in Crown Point is amazing. Both quick and accurate. I recommend them to everyone. The prices are great too! Be sure to check out their promotions, like using code 'wacky' when ordering on Wednesday.Vegetarian options: Great vegetarian options and gluten free crustParking: Crown point shares a parking lot with other stores but is often empty leaving 30+ spots open for easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Create Your Own Hand Tossed Pizza, Cinnamon Pull Apart
Andrew Mendez
The manger that I dealt with was extremely rude even called corporate they said they couldn’t do anything cause was a franchised
Atmosphere: 1
Food: 3
Service: 1
Lisa Marie
Ordered 6 papadias they got 5 correct 1 wing and without the sauce. Go in to pick them up and they took their time and wasn't busy at all. They were ok treating but nothing special. Disappointed.
Atmosphere: 3
Food: 4
Service: 3
Rob Covaciu
Rude manager told a lady to get the F out of his store. She was just trying to get her pizzas that she was told had been delivered 2 hours prior. I waited for a long time but never received my order either. I ended up getting a refund and will never go there again.
Messed up my order and sent breadsticks when was supposed to be 15bbq poppers. But what is not right is I was on hold and trying to talk to them for 1hr now and they just keep putting me on hold. Manager doesn't even answer just goes straight to hold. Dont order from here. And wish I saw the reviews of this happening to other people
Josh Cassoday
fire managers and start over. wont even take your call when they sent you the wrong food. never had a horrible experience like that at any food place. kept hanging up on me and putting me on hold. and I mean on hold all together for over 30 min. call back and get hung up on. do not order from them
Mary Conway
I wish I didn't have to leave a review, but I definitely think it's important to make buyers aware or should I say "BUYERS BEWARE" of what they could expect to see from this location. We ordered an epic stuffed crust pizza with a cinnamon pull apart dessert. However, instead of receiving the cinnamon pull apart, we randomly received a brownie dessert. We understood that mistakes do happen; we called the crown point location to info them of the mix up on our order The manager informed us that they are out of what we ordered, they are busy, and they do not refund or replace single items. We asked why we were not notified that this order was out. They again stated "we are too busy and it is what is and we get what we get." We began trying to explain that this is something we would have not ordered because someone in our party is allergic to chocolate. We couldn't get that far in the conversation, because the manager at the store decided to stop responding, then hung up on us. So BUYER BEWARE that they will not care what you ordered, and will give you whatever they decide or think you should eat. It is sad to see that customer service has become this way.
Bruce Borgman
I too had a lovely conversation with the manager, named in reviews below, who screamed at me and hung up when I called to ask why my pizza was 45 minutes late. Will never order from here again.
Canceled my order on door dash and never told me until an hour later
Service: 1
Tired of the same old look every time Go to Papa John'
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Create Your Own Hand Tossed Pizza
Pizza was very sparse with
Food: 2
Vegetarian options: Veggie pizza,Gluten Free crust
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza and cheese sticks . Arrived 30 min past the delivery time. Neither were filled cooked and both boxes were covered in grease. I will not be ordering from here again.
Food: 1
Service: 1
Very little toppings. Burnt breadsticks! Wow. Does anyone care about quality anymore?
Atmosphere: 3
Food: 3
Service: 3
Papa John's in Crown Point is amazing. Both quick and accurate. I recommend them to everyone. The prices are great too! Be sure to check out their promotions, like using code 'wacky' when ordering on Wednesday.Vegetarian options: Great vegetarian options and gluten free crustParking: Crown point shares a parking lot with other stores but is often empty leaving 30+ spots open for easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Create Your Own Hand Tossed Pizza, Cinnamon Pull Apart
The manger that I dealt with was extremely rude even called corporate they said they couldn’t do anything cause was a franchised
Atmosphere: 1
Food: 3
Service: 1
Ordered 6 papadias they got 5 correct 1 wing and without the sauce. Go in to pick them up and they took their time and wasn't busy at all. They were ok treating but nothing special. Disappointed.
Atmosphere: 3
Food: 4
Service: 3
Rude manager told a lady to get the F out of his store. She was just trying to get her pizzas that she was told had been delivered 2 hours prior. I waited for a long time but never received my order either. I ended up getting a refund and will never go there again.
Restaurantji Recommends
Good service and food is prepared well. All good experiences so far.
Messed up my order and sent breadsticks when was supposed to be 15bbq poppers. But what is not right is I was on hold and trying to talk to them for 1hr now and they just keep putting me on hold. Manager doesn't even answer just goes straight to hold. Dont order from here. And wish I saw the reviews of this happening to other people
fire managers and start over. wont even take your call when they sent you the wrong food. never had a horrible experience like that at any food place. kept hanging up on me and putting me on hold. and I mean on hold all together for over 30 min. call back and get hung up on. do not order from them
I wish I didn't have to leave a review, but I definitely think it's important to make buyers aware or should I say "BUYERS BEWARE" of what they could expect to see from this location. We ordered an epic stuffed crust pizza with a cinnamon pull apart dessert. However, instead of receiving the cinnamon pull apart, we randomly received a brownie dessert. We understood that mistakes do happen; we called the crown point location to info them of the mix up on our order The manager informed us that they are out of what we ordered, they are busy, and they do not refund or replace single items. We asked why we were not notified that this order was out. They again stated "we are too busy and it is what is and we get what we get." We began trying to explain that this is something we would have not ordered because someone in our party is allergic to chocolate. We couldn't get that far in the conversation, because the manager at the store decided to stop responding, then hung up on us. So BUYER BEWARE that they will not care what you ordered, and will give you whatever they decide or think you should eat. It is sad to see that customer service has become this way.
I too had a lovely conversation with the manager, named in reviews below, who screamed at me and hung up when I called to ask why my pizza was 45 minutes late. Will never order from here again.