I’ve said it before and I’ll say it again, this is the best Starbucks in Greenwood!! They make everything perfect and anytime I make the mistake of going to another store it’s gross. Thank you Brittney for making this the best store!!
Atmosphere: 5
Food: 5
Service: 5
Taylor Schloegel
This coffee shop is always friendly and fast. I don't think I've ever waited in the drive thru longer than 3min!
Atmosphere: 5
Food: 5
Service: 5
Tonya Gattone
Clean, friendly,
Atmosphere: 5
Food: 5
Service: 5
Heather Smith
I have been going to this location for years and really Loved it. However, over the past 6 months or so I've noticed a drastic decline in the service. Particularly in the orders. The last five or six visits The baristas have routinely gotten my order wrong. I am severely lactose intolerant and have requested almond milk and have received regular milk. During the holiday season I ordered a chestnut praline latte and received a gingerbread latte.This morning, I ordered a grande caramel macchiato and requested three pumps of the syrup instead of its usual for. I was told by the barista that they only put three pumps in a grande, which I know is inaccurate.When I got to the window and older lady handed me my hot caramel macchiato without a sleeve. I requested a sleeve because the drink was very hot. She replied that they don't normally give sleeves anymore? This same barista in a previous visit told me that they do not do the green anti-spill plugs anymore either.This is the only location that I have had to request basic service and sleeves for hot drinks, which are now apparently not normally done at Starbucks?I have been trying to give the benefit of the doubt to this location but I'm sick of spending my money on a specific drink that I do not end up getting.I believe these baristas need a refresher or possibly a mini training to make sure they are all on the same page. This is the only location in the greenwood/South Indianapolis area that I have seen numerous inconsistencies specifically over the past 6 months. I know they can do better
Atmosphere: 3
Food: 2
Service: 1
Reva Bradshaw
I get my favorite drink here ..so I love it ..however this last time my Carmel grande tasted spoiled so it'll be awhile before I'll want another one ..I've been going for years so one bad drink isn't bad just this time it was yuck ?..so it will take me a min to get back
Service: 5
Nunya Business
Caroline is the best! Always a pleasure when she is there. This is the best Starbucks in Indianapolis.
Atmosphere: 5
Food: 5
Service: 5
James
I have had the pleasure of visiting numerous Starbucks locations, and I must say that my experiences have consistently been exceptional. The key to their success, in my opinion, lies in three fundamental aspects: the helpfulness of their staff, the cleanliness of their stores, and the unwavering commitment to delivering great quality drinks and outstanding customer service.First and foremost, the staff at Starbucks has always impressed me with their exceptional service. They are not only friendly and welcoming but also incredibly helpful. Whether you're a regular or a first-time visitor, the baristas take the time to make you feel valued and ensure that your order is just the way you like it. Their product knowledge and willingness to accommodate special requests make every visit a delightful experience.Moreover, the cleanliness of Starbucks stores is remarkable. It's evident that they place a high priority on maintaining a clean and inviting environment. The well-organized layout, spotless tables, and fresh ambiance contribute to a comfortable and enjoyable atmosphere for customers. This commitment to cleanliness also aligns with the brand's overall image of quality and attention to detail.Perhaps the most crucial aspect of Starbucks is the consistent quality of their drinks and the extraordinary level of customer service they provide. Whether it's your favorite espresso, a seasonal specialty, or a classic brewed coffee, you can count on Starbucks to deliver a superb and consistently enjoyable beverage. Furthermore, their dedication to customer service is truly remarkable. They actively listen to customer feedback, ensuring that any issues are promptly addressed and resolved, and their willingness to make things right truly sets them apart.In summary, Starbucks continues to set a high standard in the coffee industry by excelling in these three core areas. The helpful staff, the impeccable cleanliness of their stores, and the consistent quality of their drinks combined with exceptional customer service make Starbucks a brand that I'm always eager to return to. It's not just a coffee shop; it's an experience that brightens your day.
Drayah Stegemoller
Don't ask for my name. If I say no thank you, I should never be treated rudely. Since when did my name become a necessity for my order? You have my face, my truck, all the things. STOP asking for my name. I will give you words you don't want to yell out loud.
Jeffrey Callaway
Love Starbucks! I get the Mango Dragonfruit and protein and fruit box.
Atmosphere: 5
Food: 5
Service: 5
EB
The staff at this shop will make your order EXACTLY as you say it. No questions asked. If you leave out one word of your menu item, they will exclude that ingredient. I didn't say "cream" in the vanilla cream nitro cold brew, so they just left it out. Actually, I left out the "sweet" in that last sentence, so I should probably spell it out. haha! Now, I get that I said exactly those words, so they were technically "right" to leave it out. But it's a common menu item - usually made with cream. That should raise a red flag. They should ask themselves "does the customer want the cream left out?" Then they should ask the customer. It's an attitude of helpfulness. That sets them apart from others. It creates a very rigid/legalistic atmosphere, and that's no fun (1-star). They listen to instructions well but lack that level of relating to the customer and asking what the customer wants (3-star). The drink was good for what it was, so I can't fault them there (4-star).
I don't know why I keep coming back to this location, probably because it's closer to my house and less busy than others. This is the second time this has happened. Purchased a cookie crumble Frappuccino, and because they aren't willing to wipe the mess off the outside of my cup, the liquid drips everywhere! It got all over my white shirt! Absolutely furious!!! I'm hoping I got it home in time to soak in Spray and Wash. Probably give Biggby a try now!
Service: 1
Eva Ducharme
my girlfriend and i through the drive through today and were served by the sweetest lady ever. she was a little older we didn’t catch her name but she was so sweet and smiley.
Katelyn Seip
Apparently this is light ice ?. Kind of annoying to pay for a drink but pretty much just get ice. The drink itself was blended well and tasted good, but the “drink” was about 4 sips and it was all gone. Disappointed
PLAGUE PHANTOM
Always perfect everything I come to thus location. Really nice staff.
Atmosphere: 5
Food: 5
Service: 5
Chihuahua Rescue Indiana Inc
Starbucks, espresso martinis? Bourbon barrel roasted cold brew coffee? 5 stories of gifts, coffee history, and trivia, what more needs to be said?
I’ve said it before and I’ll say it again, this is the best Starbucks in Greenwood!! They make everything perfect and anytime I make the mistake of going to another store it’s gross. Thank you Brittney for making this the best store!!
Atmosphere: 5
Food: 5
Service: 5
This coffee shop is always friendly and fast. I don't think I've ever waited in the drive thru longer than 3min!
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly,
Atmosphere: 5
Food: 5
Service: 5
I have been going to this location for years and really Loved it. However, over the past 6 months or so I've noticed a drastic decline in the service. Particularly in the orders. The last five or six visits The baristas have routinely gotten my order wrong. I am severely lactose intolerant and have requested almond milk and have received regular milk. During the holiday season I ordered a chestnut praline latte and received a gingerbread latte.This morning, I ordered a grande caramel macchiato and requested three pumps of the syrup instead of its usual for. I was told by the barista that they only put three pumps in a grande, which I know is inaccurate.When I got to the window and older lady handed me my hot caramel macchiato without a sleeve. I requested a sleeve because the drink was very hot. She replied that they don't normally give sleeves anymore? This same barista in a previous visit told me that they do not do the green anti-spill plugs anymore either.This is the only location that I have had to request basic service and sleeves for hot drinks, which are now apparently not normally done at Starbucks?I have been trying to give the benefit of the doubt to this location but I'm sick of spending my money on a specific drink that I do not end up getting.I believe these baristas need a refresher or possibly a mini training to make sure they are all on the same page. This is the only location in the greenwood/South Indianapolis area that I have seen numerous inconsistencies specifically over the past 6 months. I know they can do better
Atmosphere: 3
Food: 2
Service: 1
I get my favorite drink here ..so I love it ..however this last time my Carmel grande tasted spoiled so it'll be awhile before I'll want another one ..I've been going for years so one bad drink isn't bad just this time it was yuck ?..so it will take me a min to get back
Service: 5
Caroline is the best! Always a pleasure when she is there. This is the best Starbucks in Indianapolis.
Atmosphere: 5
Food: 5
Service: 5
I have had the pleasure of visiting numerous Starbucks locations, and I must say that my experiences have consistently been exceptional. The key to their success, in my opinion, lies in three fundamental aspects: the helpfulness of their staff, the cleanliness of their stores, and the unwavering commitment to delivering great quality drinks and outstanding customer service.First and foremost, the staff at Starbucks has always impressed me with their exceptional service. They are not only friendly and welcoming but also incredibly helpful. Whether you're a regular or a first-time visitor, the baristas take the time to make you feel valued and ensure that your order is just the way you like it. Their product knowledge and willingness to accommodate special requests make every visit a delightful experience.Moreover, the cleanliness of Starbucks stores is remarkable. It's evident that they place a high priority on maintaining a clean and inviting environment. The well-organized layout, spotless tables, and fresh ambiance contribute to a comfortable and enjoyable atmosphere for customers. This commitment to cleanliness also aligns with the brand's overall image of quality and attention to detail.Perhaps the most crucial aspect of Starbucks is the consistent quality of their drinks and the extraordinary level of customer service they provide. Whether it's your favorite espresso, a seasonal specialty, or a classic brewed coffee, you can count on Starbucks to deliver a superb and consistently enjoyable beverage. Furthermore, their dedication to customer service is truly remarkable. They actively listen to customer feedback, ensuring that any issues are promptly addressed and resolved, and their willingness to make things right truly sets them apart.In summary, Starbucks continues to set a high standard in the coffee industry by excelling in these three core areas. The helpful staff, the impeccable cleanliness of their stores, and the consistent quality of their drinks combined with exceptional customer service make Starbucks a brand that I'm always eager to return to. It's not just a coffee shop; it's an experience that brightens your day.
Don't ask for my name. If I say no thank you, I should never be treated rudely. Since when did my name become a necessity for my order? You have my face, my truck, all the things. STOP asking for my name. I will give you words you don't want to yell out loud.
Love Starbucks! I get the Mango Dragonfruit and protein and fruit box.
Atmosphere: 5
Food: 5
Service: 5
The staff at this shop will make your order EXACTLY as you say it. No questions asked. If you leave out one word of your menu item, they will exclude that ingredient. I didn't say "cream" in the vanilla cream nitro cold brew, so they just left it out. Actually, I left out the "sweet" in that last sentence, so I should probably spell it out. haha! Now, I get that I said exactly those words, so they were technically "right" to leave it out. But it's a common menu item - usually made with cream. That should raise a red flag. They should ask themselves "does the customer want the cream left out?" Then they should ask the customer. It's an attitude of helpfulness. That sets them apart from others. It creates a very rigid/legalistic atmosphere, and that's no fun (1-star). They listen to instructions well but lack that level of relating to the customer and asking what the customer wants (3-star). The drink was good for what it was, so I can't fault them there (4-star).
Restaurantji Recommends
I don't know why I keep coming back to this location, probably because it's closer to my house and less busy than others. This is the second time this has happened. Purchased a cookie crumble Frappuccino, and because they aren't willing to wipe the mess off the outside of my cup, the liquid drips everywhere! It got all over my white shirt! Absolutely furious!!! I'm hoping I got it home in time to soak in Spray and Wash. Probably give Biggby a try now!
Service: 1
my girlfriend and i through the drive through today and were served by the sweetest lady ever. she was a little older we didn’t catch her name but she was so sweet and smiley.
Apparently this is light ice ?. Kind of annoying to pay for a drink but pretty much just get ice. The drink itself was blended well and tasted good, but the “drink” was about 4 sips and it was all gone. Disappointed
Always perfect everything I come to thus location. Really nice staff.
Atmosphere: 5
Food: 5
Service: 5
Starbucks, espresso martinis? Bourbon barrel roasted cold brew coffee? 5 stories of gifts, coffee history, and trivia, what more needs to be said?
Atmosphere: 5
Food: 5
Service: 5