This subway is normally awesome but I had a horrible experience today around 6pm with one of the employees. I didn't use the right terminology when trying to order and the gentleman got upset and rude and argued with me. Then ended with " I was just trying to save you some money but next time I wont!".....the younger gentleman who first took my order was nice and the cashier was too, she apologized. I'm in shock tbh it was crazy, I've never had to argue my way out of a restaurant ?
Darth Stanley
Nice Sunday evening meal with no problems and no crowd!
Mary
KEVIN made my sandwich from drive thru order... with everything on it... I NEVER said I wanted everything I, in fact, told exactly what to put on it. I drive downtown Indianapolis to work and at lunch I get my sub and it is completely wrong, obviously. I called KEVIN and he said to bring sandwich back to make it. I told him my location and that would not be a possibility. He stated, "Ok, I will just take your name and you can come back through and I will remake. I'M SORRY I WROTE DOWN EVERYTHING." I go back in this morning to get replaced, 2 days later, and KEVIN was working drive-thru. Great I thought. Not so much. KEVIN advised he would NOT remake sandwich because I didn't have the incorrect sandwich with me (this is 3 days later). I have worked in business for 35 years and when you make a mistake you accept responsibility for that mistake. He admitted HE MADE AN ERROR, but yet I paid 17.00 for it and KEVIN refused to correct it. Claiming because I didn't bring back a 3 day old sub, that was wrapped in paper in a paper sack and sub was covered in vinegar and oil.. imagine how that would have held up for 3 days. WORST. SUBWAY. EXPERIENCE. EVER. Will NEVER go back!!!
Atmosphere: 1
Food: 1
Service: 1
Shreya Patel
Quality and quantity of food was really bad.
Atmosphere: 2
Food: 1
Service: 2
Amelia Pitcock
Haven't had Subway in a while and glad I stopped at this one. Amanda took my order in drive thru and seemed very nice. I watched the other lady make sandwiches, in which she changed gloves after each sandwich being made. My sub was fresh and the perfect amount of veggies. The cookie was a great bonus!
Food: 5
Service: 5
Recommended dishes: Cookies
DL WEBB
Professional and Courteous staff every time I visit!!
Atmosphere: 5
Food: 5
Service: 5
Miranda Wolfe
The staff is always super friendly and the store is always clean. I've ordered online as well and have never had an issue with my order.
Atmosphere: 5
Food: 5
Service: 5
You can call me Larry
This is now my family’s preferred Subway. We live closer to the Stones Crossing Subway but chose to drive to this one due to the better qualityin food, service, and staff. Big difference!
big dog
cleanest nicest subway I have been to in years I don’t even know how long.
The Sweet Onion sauce was screwed up, it usually is a clear look to it. It tasted strange, and it was light brown! OK.Vegetarian options: N/A.
A C.
Never toasts my sandwich no matter how many times I ask. Not sure why they don't but it's very frustrating.
fawna harvey
been there 2 times both asked for mayo on the bread instead of down the middle. zero customer service. Would not recommend unless you like and extremely dry sandwich
Harrison “Hersh” Stepp
The food is very good now that they have the club back it's my favorite Sandwich
Martin Littleton
One of the best Subway restaurants I've been in. Really worth it. Good service, good food, good atmospher!
Nice hospitality and good ambienceVegetarian options: The veggie delite was freshly baked and toasted to taste better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Subway Footlong Cookie
This subway is normally awesome but I had a horrible experience today around 6pm with one of the employees. I didn't use the right terminology when trying to order and the gentleman got upset and rude and argued with me. Then ended with " I was just trying to save you some money but next time I wont!".....the younger gentleman who first took my order was nice and the cashier was too, she apologized. I'm in shock tbh it was crazy, I've never had to argue my way out of a restaurant ?
Nice Sunday evening meal with no problems and no crowd!
KEVIN made my sandwich from drive thru order... with everything on it... I NEVER said I wanted everything I, in fact, told exactly what to put on it. I drive downtown Indianapolis to work and at lunch I get my sub and it is completely wrong, obviously. I called KEVIN and he said to bring sandwich back to make it. I told him my location and that would not be a possibility. He stated, "Ok, I will just take your name and you can come back through and I will remake. I'M SORRY I WROTE DOWN EVERYTHING." I go back in this morning to get replaced, 2 days later, and KEVIN was working drive-thru. Great I thought. Not so much. KEVIN advised he would NOT remake sandwich because I didn't have the incorrect sandwich with me (this is 3 days later). I have worked in business for 35 years and when you make a mistake you accept responsibility for that mistake. He admitted HE MADE AN ERROR, but yet I paid 17.00 for it and KEVIN refused to correct it. Claiming because I didn't bring back a 3 day old sub, that was wrapped in paper in a paper sack and sub was covered in vinegar and oil.. imagine how that would have held up for 3 days. WORST. SUBWAY. EXPERIENCE. EVER. Will NEVER go back!!!
Atmosphere: 1
Food: 1
Service: 1
Quality and quantity of food was really bad.
Atmosphere: 2
Food: 1
Service: 2
Haven't had Subway in a while and glad I stopped at this one. Amanda took my order in drive thru and seemed very nice. I watched the other lady make sandwiches, in which she changed gloves after each sandwich being made. My sub was fresh and the perfect amount of veggies. The cookie was a great bonus!
Food: 5
Service: 5
Recommended dishes: Cookies
Professional and Courteous staff every time I visit!!
Atmosphere: 5
Food: 5
Service: 5
The staff is always super friendly and the store is always clean. I've ordered online as well and have never had an issue with my order.
Atmosphere: 5
Food: 5
Service: 5
This is now my family’s preferred Subway. We live closer to the Stones Crossing Subway but chose to drive to this one due to the better qualityin food, service, and staff. Big difference!
cleanest nicest subway I have been to in years I don’t even know how long.
Restaurantji Recommends
The Sweet Onion sauce was screwed up, it usually is a clear look to it. It tasted strange, and it was light brown! OK.Vegetarian options: N/A.
Never toasts my sandwich no matter how many times I ask. Not sure why they don't but it's very frustrating.
been there 2 times both asked for mayo on the bread instead of down the middle. zero customer service. Would not recommend unless you like and extremely dry sandwich
The food is very good now that they have the club back it's my favorite Sandwich
One of the best Subway restaurants I've been in. Really worth it. Good service, good food, good atmospher!
Atmosphere: 4
Food: 4
Service: 4