I've ordered from this spot for about two decades. LOVE this spot. The pizza is exceptional. I mean. Really good. However tonight, I had a less than great experience with service. I called at 4:30 for a pickup order at 7:30. When I arrived the very kind man behind the counter says to me... oh, we were just gonna call you cuz your pizza has been here a while. Showed me on the ticket where it said I called in at 4:30. Then I clarified that I had stated it was a pickup for 7:30. Then he says... oh yeah, that IS on the ticket. Then I asked him... so has it been sitting here? This very kind man, looks me straight in my eyes and says no. I shoulda called him out while I was there. Cuz if it wasn't sitting there all that time, why were they gonna call me? I'm chill. He coulda been honest. And maybe offered a discount of some sort. SOMETHING. But why did he have to lie? I've eaten from here SO many times. I know what the pizza tastes like fresh and I also know what it tastes like not so fresh. (leftovers) I am incredibly disappointed. I feel disrespected cuz he thought I was a fool and he could get away with lying to me and that I wouldn't know any better. I did just try calling to possibly speak to a manager at 8:00. I got a message that said they were closed. Google says they close at 8:30... I really didn't want to write a negative review but here we are.
Jim Higgins
We enjoy your pizza, but having to wait in the parking lot for 25 minutes after pickup time is a bit excessive. If you're that busy, tell us, or get more help, so we aren't waiting around so long.
Atmosphere: 3
Food: 4
Service: 2
Samantha Short
Took 30 mins longer than they said and I sat there waiting forever and they are rude as hell when I called to complain.
Atmosphere: 1
Food: 1
Service: 1
Corinne Kempin
Best pizza ever. Delicious sweet sauce. We order ours well done and they make it perfectly.
Atmosphere: 5
Food: 5
Service: 5
Suzzanne Arnold
It's definitely worth the wait! Thank you, Arrenellos in Highland!
Atmosphere: 5
Food: 5
Service: 5
TJ B
Sweet
Atmosphere: 5
Food: 5
Service: 5
Judy Godinez
2years ago this place was worth the inflated charges they charged for their food. Certainly not anymore! Their garbage salad is a joke and yet they charge full price. Pizza has no flavor whatsoever. My husband and I both will never order from here again.
Food: 1
Service: 2
Evan Christensen
The pizza is great, but the staff and service are mediocre at best. The food is far overpriced for the service you get. I even heard the staff talking about turning off the phone cause they were annoyed by the amount of orders they were getting. Strange to want to turn away business.
Atmosphere: 1
Food: 5
Service: 1
Christopher Tucker (OPC)
Love love love their stuffed pizza! They have a sweet sauce that some people don't like but I enjoy it.
Ryan Midkiff
Best pizza around benn comi g here since I was 17 I'm 42 now!!
Delicious pizza. Maybe I am being picky but I was not told on the phone there was a service charge to pay by credit card. I was picking up and had plenty of time to hit an ATM.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheese and Sausage Deep Dish
Monkey 22
As a Glenwood native, I choose them tonight for my 50th birthday and I was instantly transported to my childhood with the sweet delicious sauce! 10⭐️'s if I could, never disappoints!Service was efficient and friendly! Highly recommend STILL after 50 years!!?Keep up the legend and the great food!
Atmosphere: 5
Food: 5
Service: 5
Kim Tessmann
Haven't had this pizza in literally years upon years..it was a treat for my son to experience how amazing their deep dish is!!! It was worth the ride from Hobart to enjoy the pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Cheese Pizza
Krisann Wierman
Best pizza with sweet sauce! It's our favorite!!
Atmosphere: 5
Food: 5
Service: 5
Dave Wilcoxson
Fabulous stuffed pizza pie. This is a substantial pizza with excellent ingredients. I could only eat two large slices. Plenty of leftovers. You will not be
I've ordered from this spot for about two decades. LOVE this spot. The pizza is exceptional. I mean. Really good. However tonight, I had a less than great experience with service. I called at 4:30 for a pickup order at 7:30. When I arrived the very kind man behind the counter says to me... oh, we were just gonna call you cuz your pizza has been here a while. Showed me on the ticket where it said I called in at 4:30. Then I clarified that I had stated it was a pickup for 7:30. Then he says... oh yeah, that IS on the ticket. Then I asked him... so has it been sitting here? This very kind man, looks me straight in my eyes and says no. I shoulda called him out while I was there. Cuz if it wasn't sitting there all that time, why were they gonna call me? I'm chill. He coulda been honest. And maybe offered a discount of some sort. SOMETHING. But why did he have to lie? I've eaten from here SO many times. I know what the pizza tastes like fresh and I also know what it tastes like not so fresh. (leftovers) I am incredibly disappointed. I feel disrespected cuz he thought I was a fool and he could get away with lying to me and that I wouldn't know any better. I did just try calling to possibly speak to a manager at 8:00. I got a message that said they were closed. Google says they close at 8:30... I really didn't want to write a negative review but here we are.
We enjoy your pizza, but having to wait in the parking lot for 25 minutes after pickup time is a bit excessive. If you're that busy, tell us, or get more help, so we aren't waiting around so long.
Atmosphere: 3
Food: 4
Service: 2
Took 30 mins longer than they said and I sat there waiting forever and they are rude as hell when I called to complain.
Atmosphere: 1
Food: 1
Service: 1
Best pizza ever. Delicious sweet sauce. We order ours well done and they make it perfectly.
Atmosphere: 5
Food: 5
Service: 5
It's definitely worth the wait! Thank you, Arrenellos in Highland!
Atmosphere: 5
Food: 5
Service: 5
Sweet
Atmosphere: 5
Food: 5
Service: 5
2years ago this place was worth the inflated charges they charged for their food. Certainly not anymore! Their garbage salad is a joke and yet they charge full price. Pizza has no flavor whatsoever. My husband and I both will never order from here again.
Food: 1
Service: 2
The pizza is great, but the staff and service are mediocre at best. The food is far overpriced for the service you get. I even heard the staff talking about turning off the phone cause they were annoyed by the amount of orders they were getting. Strange to want to turn away business.
Atmosphere: 1
Food: 5
Service: 1
Love love love their stuffed pizza! They have a sweet sauce that some people don't like but I enjoy it.
Best pizza around benn comi g here since I was 17 I'm 42 now!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious pizza. Maybe I am being picky but I was not told on the phone there was a service charge to pay by credit card. I was picking up and had plenty of time to hit an ATM.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheese and Sausage Deep Dish
As a Glenwood native, I choose them tonight for my 50th birthday and I was instantly transported to my childhood with the sweet delicious sauce! 10⭐️'s if I could, never disappoints!Service was efficient and friendly! Highly recommend STILL after 50 years!!?Keep up the legend and the great food!
Atmosphere: 5
Food: 5
Service: 5
Haven't had this pizza in literally years upon years..it was a treat for my son to experience how amazing their deep dish is!!! It was worth the ride from Hobart to enjoy the pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Cheese Pizza
Best pizza with sweet sauce! It's our favorite!!
Atmosphere: 5
Food: 5
Service: 5
Fabulous stuffed pizza pie. This is a substantial pizza with excellent ingredients. I could only eat two large slices. Plenty of leftovers. You will not be
Food: 5