Disappointing Experience at Burnside Bar/RestaurantMy brother and I visited Burnside on Friday, March 15th, 2024, around 11:55am, excited to experience its reputed ambiance and offerings. As a mustache aficionado, my brother was particularly intrigued by the establishment. However, our anticipation quickly turned to disappointment as we encountered an unsettling situation.Despite arriving before others, we were perplexed to find ourselves waiting in line while individuals who arrived later were granted entry ahead of us. This disregard for proper queue etiquette left us feeling slighted and undervalued as patrons.The incident not only tarnished our impression of Burnside but also raised concerns about the establishment's customer service and fairness in managing guest queues. While we cannot speak to the quality of the food or atmosphere within, our initial interaction left a sour taste in our mouths, prompting us to leave without experiencing what Burnside had to offer fully.Overall, our visit to Burnside was marred by an unfortunate display of favoritism, casting doubt on the establishment's commitment to providing an inclusive and welcoming environment for all patrons. As such, we cannot recommend Burnside based on our brief encounter.
Cami Landi
Came on St Patrick’s Day for the first time and even with the place being crazy, we had a great experience. Brandon was fantastic! He handled all the chaos while still providing excellence service! Would definitely come back knowing he’s here.
Atmosphere: 5
Service: 5
Jeremy Pugh
This place is awesome. Thursday is Karaoke, and Kenny is the best host you could ever want.
Atmosphere: 5
Service: 5
Katie Cepero
Bartender upstairs was great. our mule drinks were delicious and we tipped him handsomely. Bartenders on the first floor weren’t so friendly. They told us we couldn’t stand at the bar? So we moved to the back where I got hit in the head by the sliding bathroom Door. We were very confused on the overall vibe. There are three floors to this place all with different music playing. The first floor was full on club music, yet there’s western decor and memorabilia and portraits of historical figures on the walls … the 2nd floor had an guy doing acoustic country western covers and he was fantastic but no room to dance and no one was even paying attention to him. He was the star. It felt like a Nashville vibe. The 3rd floor was cool but again no room to move around and a lot of young people just standing around screaming to each other over loud music.Idk we were just very confused overall of what the place was trying to be.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Blueberry Hill
kylee bonham
If I could give this place 100 stars I would.Best place in Indy with the best staff.
Atmosphere: 5
Food: 5
Service: 5
Mark Strickler
Been going to Indy for 30+ years , went there New years eve Last night. My new favorite place!!!!!
Atmosphere: 5
Service: 5
John P
Great bar, great people, worth a
Atmosphere: 5
Service: 5
Johann Villalvir
The only place I’ve been where the bouncer is drunker than the patronsBouncer tried to fight me after failing to tell me to leave the sidewalk. The sidewalk is public not property of this establishment. But he went on a power trip and got on my face asking me to fight him. Luckily I was the sober one and just laughed it off but he seems like a liability to this establishment
Victor C.
BEST BAR IN INDY. Love the location and the service. Always have to make a stop here when going out and the first place I take friends when visiting me downtown. Brandon is my favorite bartender in the city.
Love this cute place! I always bring my friends or dates here. Brandon is my favorite bartender and always knows my drink the second I walk in the door.
MJ
Cool and unique place with three levels of fun. It was hard to squeeze in downstairs but managed to order a drink and sit and listen to some great live music on the 2nd floor. My friend and I found this place while visiting the area and was glad that we got to stop here!
Atmosphere: 5
Service: 4
cookie Gilbert
this is the secound time the man behind the bar has decided to tip him self! I tipped him 8 $ last year on a 20$ something order just for him to add 2 dollars to the tip and take 10$ so i stopped going here. Last night they was the only bar open on mass ave so we stopped in got a 4$ beer a modelo and a 9$ mule drink so that was 12$ even no taxes! I tipped him 3$ so that's 15 for the total.I check my bank statement and he tipped his self again an extra 5$ so my bill came out as 20$ ...you guys may look at it just as 7$ but i look at it as stealing. I can just imagine how many people this has happened to but they haven't realized it!
Atmosphere: 5
Food: 1
Service: 1
Thomas Preston
Like. Three-floor house party in a bar. Perfect for anyone under 30.
Atmosphere: 5
Service: 5
Caleb Yoder
Kicked me out for leaning on a railing. No sign saying you can't lean on the railing. Bouncer has a complex. Drinks are mediocre. Better places to drink in Indy.
One of the BEST crowds ? #bmsb #soundhound #MountUp #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patron, Blueberry Hill, Pineapple Express, Absolute, Modelo Especial, Angry Orchard
Disappointing Experience at Burnside Bar/RestaurantMy brother and I visited Burnside on Friday, March 15th, 2024, around 11:55am, excited to experience its reputed ambiance and offerings. As a mustache aficionado, my brother was particularly intrigued by the establishment. However, our anticipation quickly turned to disappointment as we encountered an unsettling situation.Despite arriving before others, we were perplexed to find ourselves waiting in line while individuals who arrived later were granted entry ahead of us. This disregard for proper queue etiquette left us feeling slighted and undervalued as patrons.The incident not only tarnished our impression of Burnside but also raised concerns about the establishment's customer service and fairness in managing guest queues. While we cannot speak to the quality of the food or atmosphere within, our initial interaction left a sour taste in our mouths, prompting us to leave without experiencing what Burnside had to offer fully.Overall, our visit to Burnside was marred by an unfortunate display of favoritism, casting doubt on the establishment's commitment to providing an inclusive and welcoming environment for all patrons. As such, we cannot recommend Burnside based on our brief encounter.
Came on St Patrick’s Day for the first time and even with the place being crazy, we had a great experience. Brandon was fantastic! He handled all the chaos while still providing excellence service! Would definitely come back knowing he’s here.
Atmosphere: 5
Service: 5
This place is awesome. Thursday is Karaoke, and Kenny is the best host you could ever want.
Atmosphere: 5
Service: 5
Bartender upstairs was great. our mule drinks were delicious and we tipped him handsomely. Bartenders on the first floor weren’t so friendly. They told us we couldn’t stand at the bar? So we moved to the back where I got hit in the head by the sliding bathroom Door. We were very confused on the overall vibe. There are three floors to this place all with different music playing. The first floor was full on club music, yet there’s western decor and memorabilia and portraits of historical figures on the walls … the 2nd floor had an guy doing acoustic country western covers and he was fantastic but no room to dance and no one was even paying attention to him. He was the star. It felt like a Nashville vibe. The 3rd floor was cool but again no room to move around and a lot of young people just standing around screaming to each other over loud music.Idk we were just very confused overall of what the place was trying to be.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Blueberry Hill
If I could give this place 100 stars I would.Best place in Indy with the best staff.
Atmosphere: 5
Food: 5
Service: 5
Been going to Indy for 30+ years , went there New years eve Last night. My new favorite place!!!!!
Atmosphere: 5
Service: 5
Great bar, great people, worth a
Atmosphere: 5
Service: 5
The only place I’ve been where the bouncer is drunker than the patronsBouncer tried to fight me after failing to tell me to leave the sidewalk. The sidewalk is public not property of this establishment. But he went on a power trip and got on my face asking me to fight him. Luckily I was the sober one and just laughed it off but he seems like a liability to this establishment
BEST BAR IN INDY. Love the location and the service. Always have to make a stop here when going out and the first place I take friends when visiting me downtown. Brandon is my favorite bartender in the city.
Restaurantji Recommends
Love this cute place! I always bring my friends or dates here. Brandon is my favorite bartender and always knows my drink the second I walk in the door.
Cool and unique place with three levels of fun. It was hard to squeeze in downstairs but managed to order a drink and sit and listen to some great live music on the 2nd floor. My friend and I found this place while visiting the area and was glad that we got to stop here!
Atmosphere: 5
Service: 4
this is the secound time the man behind the bar has decided to tip him self! I tipped him 8 $ last year on a 20$ something order just for him to add 2 dollars to the tip and take 10$ so i stopped going here. Last night they was the only bar open on mass ave so we stopped in got a 4$ beer a modelo and a 9$ mule drink so that was 12$ even no taxes! I tipped him 3$ so that's 15 for the total.I check my bank statement and he tipped his self again an extra 5$ so my bill came out as 20$ ...you guys may look at it just as 7$ but i look at it as stealing. I can just imagine how many people this has happened to but they haven't realized it!
Atmosphere: 5
Food: 1
Service: 1
Like. Three-floor house party in a bar. Perfect for anyone under 30.
Atmosphere: 5
Service: 5
Kicked me out for leaning on a railing. No sign saying you can't lean on the railing. Bouncer has a complex. Drinks are mediocre. Better places to drink in Indy.
Atmosphere: 1
Food: 1
Service: 1