Jimmy John's

7002 Lake Plaza Dr A, Indianapolis
(317) 842-8424

Recent Reviews

Michelle K.

Only order delivery if you specify a time when you want your order. I requested my order at 12:03 PM for ASAP. It is now 1:16 PM and I still have not received my order. Worst service.

John H.

Terrible service, will not go back. Girl in dreds mumbles nasty words to you after you order and has terrible attitude. Bad service!

Service: 1

Marc

Bread was hard.Kid-friendliness: Cashier was pleasant

Food: 1

Service: 4

Recommended dishes: Sandwich, Turkey Sub

Brandon Cerbus (WX8BMC)

Food always tastes great and service is really fast! I can walk in, order, have my sandwich and be out in under two minutes.

Atmosphere: 4

Food: 5

Service: 5

Trisha Bridges

I really wish I would have looked at reviews before I ordered. Over an hour for a sandwich that was soggy and gross. I work less than 5 minutes from this location and I was unable to leave at lunch to get anything, what happened to “freaky fast delivery”

Food: 3

Service: 1

Civil Law

I don't know why I keep giving them chances.Delivery is ALWAYS incredibly late, IF it ever shows up at all. Remember when Jimmy Johns prided itself on how fast their delivery is? Now you can get delivery from 2 other places, one after another in the time it takes to get this one.

Michelle Kirk

Do not order delivery. Slow as molasses and I’m writing this 40 mins past my requested delivery time and I still don’t have my order. My office is maybe 5 mins away from this location. Associate at the restaurant had nothing to say but they had other orders to deliver before they would deliver mine. I thought Jimmy Johns was “freaky fast.” Not ordering from this location again.

Kylie Lockett

This is the best looking Jimmy John’s. The aesthetic is amazing! You can tell it was designed by a professional.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Sandwich

John

This store does it right! I come here often, most of the time before I even finish paying, my sandwich is done. This is the kind of service I expect from Jimmy John's, unlike the store in Anderson, which is an obhorrent abomination. This store does everything right.

Atmosphere: 5

Food: 5

Service: 5

Joanna Hyden

I recently had a delivery problem, called them out on it, they did bring the rest of my food an hour later so I didn't give them a good review. Been ordering from this location for several years, never had any delivery problems but I feel like now I'm being boycotted because I've tried to order for delivery at least 3 times & they say there isn't delivery service for my area I called them ea time & have been told "delivery guy was suppose to have been there but is an hour late, told the check back, called back, still no delivery guy". This has happened all 3 times (lunch & dinner) ever since I gave a not so nice review. Other sub shops are sounding like they might be the choice from now on....Too bad because we really liked your subs...

Food: 4

Service: 2

patricia perusquia

They said they pulled in lot and waited this is a business u supposed to come in don't even want to give one star then they said something was wrong with the card nothing was went to atm pulled money right out

Morgan Boone

Don't order delivery from here you will likely never get the food. This has happened numerous times. Today was the last straw.

Patrick W.

Got there at 840pm and the door was locked. It appears they closed early for some reason. The posted hours say they close at 9pm. Not sure why they closed early.

Renae Saager

I actually got in here to see if anyone experienced poor customer service at this location and I was a little surprised to see just how many. I usually feel like people that are angry with life and have nothing else to do leave negative reviews but here we are. Food was good, service was not.

Olivia Peterson

The food was good, but they forgot to include a bag of chips in my coworker's box lunch order.I called and asked for some chips to be delivered to correct this and they did.

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