Jimmy John's

155 N Illinois St, Indianapolis
(317) 991-4265

Recent Reviews

Danella Hall

Staff is rude! Called to let them know that bread was not baked completely and I could I get another and return the undercooked one. Tbd worker challenged me and told me I was incorrect and said what did I want him to do about it. Worse customer

Food: 1

Service: 1

Krock01

Love it here. When I first moved here and was nervous on my first adult job, this place brought me comfort. The familiarity of being able to eat something consistent and tasty is fantastic.Homies here are real too. Everybody I've met that works here is cool as heck.

Atmosphere: 5

Food: 5

Service: 5

William Jones

Great people great

Atmosphere: 5

Food: 5

Service: 5

Ali G.

When we came here this summer, it was the first time I had been in years. This location had great bread and sandwiches when we ate them, though there really weren't many chairs or tables to dine in. That said the staff were at kind to my toddler and ensured that we had a good time. I liked how filling it was.

Mack Baczynski

Huge fan of this Jimmy John’s. When I’m on the fence about where to go to lunch, I go here because the people are awesome. Devonee (I think that’s your name based on my receipt if you’re looking) might be the main reason I come there. With no exception, he always brightens my day. Thank you, and keep it up!!

Atmosphere: 5

Food: 5

Service: 5

Andrew Yarbrough

Ordered a sandwich (#11 Country Club), add pickles but when I received my sandwich she said “Add Pesto”, so to fix the order, she gave me an entire pickle. Not a slice, the entire pickle.Sherri went above and beyond (a WHOLE pickle) to correct the miscommunication, and provide exceptional customer service.

Atmosphere: 5

Food: 5

Service: 5

Sarah Fann

Overall 5☆This location gets extremely busy but the team hustles. I go for lunch once per week and the regular day staff during the week are awesome. My food is always made right and many of the staff know me by name now! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Andy Emily

Not freaky fast at all. Employees are lackadaisical, and this was during Gen Con, a very busy time.Had very faulty equipment and they didn’t know how to use Apple Pay. Just a bad experience overall.

Atmosphere: 2

Food: 4

Service: 2

lisa wilson

I would like to take this time and recognize Josie a JJ's employee because he is always professional, courteous and has an awesome spirit! He keeps me up on all things JJ's:)

Food: 5

Service: 5

Joshua H.

Jimmy Johns still serves good food here! But twice this week I've gotten delivery orders, that have not been freaky fast, or accurate. I still enjoyed my meal, but it wasn't what I wanted.

Donovan “Vivian” B

I went here for a quick lunch, and I was rather disappointed.No hate to the person making my sandwich who was also the person taking my order who was also answering the phone who was also the person taking mobile orders--in fact, he's the only reason I'm rating this two stars and not one. He was the only guy in the whole place, and he was doing EVERYTHING. I've never been to a Jimmy Johns and its not assembly line like Subway, and he was so kind to explain what each menu item was and what comes on what. Top-notch customer service, but on that note there should be others there. Bro needs a break.I got my sandwich, cookie and drink and took it home. Everything I asked for was on it (nothing on the person who made my sandwich who was also...), but there was only a little mayonnaise and the bread was stale like I was eating croutons. The ingredients were all there, but between the lack of mayonnaise and the stale bread it wasn't that good.I also got the chocolate chip cookie, and I never thought you can mess up a cookie until I got this one. Granted, not bros fault because it's pre-packaged, but when I took a bite into that cookie it was also stale! I know some cookies got a crunch, and I like crunchy cookies too, but that wasn't a crunch--it was a CLAM! It hurt my teeth when I bit into it, but nothing to tell the doctor about. They must be getting the cookies from the stale bread supplier!The thing that saved my meal was the soda. It was a simple soft drink machine--I filled the soda myself and drank it. It tasted exactly like what I got, nothing special but it was the star of the meal.TLDR: Get new bread and cookie suppliers and GIVE BRO A RAISE

Gavin Miller

This location is awesome! I come here 3 times a week. They’re always friendly, my orders are ready fast, and they even remember my name.

yt_scoobyshaggy420

Good service, fast

Atmosphere: 5

Food: 5

Service: 5

Anthony Hamilton

I thought Jimmy John’s held itself to the standard of “freaky fast” delivery. My apartment is right around the corner and we waited over an hour for our food and they forgot our drinks on the order and when asked the delivery guy was very rude about it and said take it up with the store. Jimmy John’s service is going way down. Terrible.

Robert Jones

When I was 19 or 20, in 2001-2002ish me and my friends would be to drunk to drive, we'd be hungry but not for greezy pizza...... Jimmy John's delivers...!!!

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