Constantly getting my order wrong! And only want to give me a credit that expires!
Service: 1
Cameron Shoppach
Took an hour and a half to get a veggie sandwich delivered 1 mile away. Drove up and asked for it and they told me the delivery driver should drop it off in 10-15 minutes. 6 employees doing absolutely nothing. Refused to make the sandwich. Will take 1.5 hours to get a sandwich, was informed this was typical.
Cory J.
Made a mobile order and forgot a couple things & called to get them ordered with my delivery and they were more than understanding! It's so hard to find good customer service these days & they were fantastic!!!
Allison T.
The people are rude!!! Ignored me when I tried to talk and threatened to call a tow truck.
Anna P.
Waited an hour and a half and never received delivery order. Called twice and restaurant didn't seem surprised and definitely didn't care. I always have delivery delays from here. Freaky SLOW. Freaky incompetent.
Karen James Brown
Love the new wraps on the menu! Delicious ?
Atmosphere: 4
Food: 5
Service: 5
Brad Foist
Called to complain about a wreckless driver almost hitting me. Shift leader or whatever he was also had attitude. Wanted me to name the driverAlso said he would have to go through all the tickets to see who it was and didn't have time. Or inclination. Told him that's a reason for not patronizing JJ and he said go right ahead. Totally inept.
Atmosphere: 1
Service: 1
Warren Reed
Ordered 2 hours ago. Have tickets for a hockey game that started 30 minutes ago. Still waiting for food.
Atmosphere: 1
Food: 1
Service: 1
Crimson
I was having the worst day ever and the entire Thursday night staff made it better, thank you so so much!!!
Atmosphere: 5
Food: 5
Service: 5
autum moore
I ordered delivery and even when they slammed and short handed the guy that helped me was more than courteous! Awesome!
If you order delivery it will take at least 90 minutes to get to
Atmosphere: 3
Food: 4
Service: 1
Tosha John
3rd delivery order in a month. Same situation. My order arrived 1.5 hours after placing the order and then it arrives and it’s not correct. I can understand being short staffed but the least you could do is ensure accuracy of the order!!!!!
Atmosphere: 1
Food: 1
Service: 1
Josh Flint
We ordered food for delivery. It took over 2 hours for them to not deliver our food. We called numerous times and every time they said it was on the way. Eventually they stopped answering our calls (we ordered 3 hours before close). A waste of time and money.
Service: 1
Benigno Ilario
As with other lower-rated reviews, over a one-hour wait for delivery. I ordered directly from the store. Rather disappointing.
Atmosphere: 3
Food: 4
Service: 1
Jason DeHaven
Jimmy John's is sometimes fast and sometimes it takes an hour and a half to get your food.
Constantly getting my order wrong! And only want to give me a credit that expires!
Service: 1
Took an hour and a half to get a veggie sandwich delivered 1 mile away. Drove up and asked for it and they told me the delivery driver should drop it off in 10-15 minutes. 6 employees doing absolutely nothing. Refused to make the sandwich. Will take 1.5 hours to get a sandwich, was informed this was typical.
Made a mobile order and forgot a couple things & called to get them ordered with my delivery and they were more than understanding! It's so hard to find good customer service these days & they were fantastic!!!
The people are rude!!! Ignored me when I tried to talk and threatened to call a tow truck.
Waited an hour and a half and never received delivery order. Called twice and restaurant didn't seem surprised and definitely didn't care. I always have delivery delays from here. Freaky SLOW. Freaky incompetent.
Love the new wraps on the menu! Delicious ?
Atmosphere: 4
Food: 5
Service: 5
Called to complain about a wreckless driver almost hitting me. Shift leader or whatever he was also had attitude. Wanted me to name the driverAlso said he would have to go through all the tickets to see who it was and didn't have time. Or inclination. Told him that's a reason for not patronizing JJ and he said go right ahead. Totally inept.
Atmosphere: 1
Service: 1
Ordered 2 hours ago. Have tickets for a hockey game that started 30 minutes ago. Still waiting for food.
Atmosphere: 1
Food: 1
Service: 1
I was having the worst day ever and the entire Thursday night staff made it better, thank you so so much!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery and even when they slammed and short handed the guy that helped me was more than courteous! Awesome!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you order delivery it will take at least 90 minutes to get to
Atmosphere: 3
Food: 4
Service: 1
3rd delivery order in a month. Same situation. My order arrived 1.5 hours after placing the order and then it arrives and it’s not correct. I can understand being short staffed but the least you could do is ensure accuracy of the order!!!!!
Atmosphere: 1
Food: 1
Service: 1
We ordered food for delivery. It took over 2 hours for them to not deliver our food. We called numerous times and every time they said it was on the way. Eventually they stopped answering our calls (we ordered 3 hours before close). A waste of time and money.
Service: 1
As with other lower-rated reviews, over a one-hour wait for delivery. I ordered directly from the store. Rather disappointing.
Atmosphere: 3
Food: 4
Service: 1
Jimmy John's is sometimes fast and sometimes it takes an hour and a half to get your food.