I only come here because of Jodi & Amanda. Excellent women. Excellent service. Very attentive, makes sure you’re comfortable, and they’re constantly making sure the restaurant is clean. I love it here and make sure I visit weekly.
Atmosphere: 5
Food: 5
Service: 5
Amanda Cherry
Called and placed my order while grocery shopping, the outsourced rep was rude to say the least. Upon arriving to pick up the pizza, I was told there was no order. This did not surprise me due to the previous statement. I then placed another order, left to take groceries home then came back to pick up. Upon returning, the person that took the order looked surprised and needed my receipt to find the order.? I then proceeded to wait like 8 mins in total to which a pizza was presented to me. By now, it has been 30 mins since ordering. Upon getting home to enjoy said pizza, the pizza was not cooked all the way, crust light and floppy. Toppings were thrown into the middle basically, I also paid for extra cheese to which I did not receive. I tried calling the store twice to which no one would answer the phone. This did not surprise me for the area in question... Needless to say, horrible experience.
Atmosphere: 2
Food: 1
Service: 1
Amani Martin
TLDR: Terrible customer service. Way too much sauce on the pizza.When I went to pick up my order in the drive thru pick up, the team member could not find my order in the system and assumed that I ordered at another Pizza Hut location. Even after showing my email with the matching Pizza Hut address, my confirmation number, and my order, I did not receive an apology, nor any solutions for correcting the order.It honestly felt like the team member threw her hands in the air and expected me to just drive away because she said she didn’t see my name/order in their system, despite showing proof of order and payment.After no attempt to rectify the error, I asked for the manager. The manager came up, offered no apology, and asked the same exact questions the team member asked. “What’s your name?” “Do you have the confirmation number?” (Showed him the same email)Surprisingly, he, too, did not offer *any* solutions to possibly fix the user error and treated me the same way the team member did. I gave my phone number and only after that, did the manager find my order in the “cashed out” portion of the system, and see that my order was waiting in the warmer. I was handed my order with, again, no apology and no regard for the trouble they caused. Highly disappointed in my service. Never again going to this location.
Atmosphere: 1
Food: 3
Service: 1
Mike Martin
Friendly staff. Poor waitress working by herself in the busy dining room. She did her best to keep up and remain composed. Pizza and wings were good and hot, but bread sticks were cold. Clean place but more people behind counter than helping to take care of customers.
wish i could have given 0 stars. our waitress was horrible. she didn’t come back to our table until we went up to her. didn’t get our pizza and waited for an hour. honestly so annoying and literally just ordered 1 breadstick and pizza.
Atmosphere: 1
Food: 1
Service: 1
Jacob LaGuire
This was an awesome Pizza Hut. Good food, clean building, nice bathrooms, and good service. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Brian Klinger
The food here is fresh and inexpensive. The staff are kind and accomodating
The vegetables they used on my carry out were spoiled. I got sick that night and the next morning.
Michelle Kirby
Was the 1st day for our waitress. Service really sucked. She has a lot to learn. We did tip her anyways.
Kay Pei
I used to frequent this location for the buffet. The waitress was super friendlyAnd always worked hard. All that changed today. I had a order that was incorrect. Spent well over $50. I called this location bare minimum 10 times and no one answered. In fact, I'm currently in this restaurant typing this out and the phone is ringing. And no one is bothering to answer it.Donnie, the "gm" told me that he would remake 2 pizzas. He told me to take down his personal cell number and he would take care of 2 pizzas. Apparently that's not how they do things and then he tells the manager/waitress that he didn't say that and that he was only replacing one large one topping. Flat out lied! So I text him to understand why he wasn't honoring what he told me initially and his reply. I'm only replacing one large one topping. Mind you while we are texting back and forth a ask the manager/waitress to look up my order so she can see what exactly I had. She refused and then said with a very smart nasty tone "I'm not arguing with you, I have to much to do. Do u want the pizza or not"? I tried to explain that 1 pizza would not suffice for messing up a $50 order. Long story short.. Nothing was resolved. And I ended up leaving. I'm pretty sure that my ethnicity was the reason I was treated so horribly. I didn't raise my voice and I was very respectful. And still got nowhere. Do not patronize this location. They're racist.
Shanna Gradl
This pizza hut actually had dine-in where you sit and order at your table. Food came quickly, breadsticks where coated and seasoned well, & the pizzas tasted great. If you loved pizza hut back when they were good you will love this.
I only come here because of Jodi & Amanda. Excellent women. Excellent service. Very attentive, makes sure you’re comfortable, and they’re constantly making sure the restaurant is clean. I love it here and make sure I visit weekly.
Atmosphere: 5
Food: 5
Service: 5
Called and placed my order while grocery shopping, the outsourced rep was rude to say the least. Upon arriving to pick up the pizza, I was told there was no order. This did not surprise me due to the previous statement. I then placed another order, left to take groceries home then came back to pick up. Upon returning, the person that took the order looked surprised and needed my receipt to find the order.? I then proceeded to wait like 8 mins in total to which a pizza was presented to me. By now, it has been 30 mins since ordering. Upon getting home to enjoy said pizza, the pizza was not cooked all the way, crust light and floppy. Toppings were thrown into the middle basically, I also paid for extra cheese to which I did not receive. I tried calling the store twice to which no one would answer the phone. This did not surprise me for the area in question... Needless to say, horrible experience.
Atmosphere: 2
Food: 1
Service: 1
TLDR: Terrible customer service. Way too much sauce on the pizza.When I went to pick up my order in the drive thru pick up, the team member could not find my order in the system and assumed that I ordered at another Pizza Hut location. Even after showing my email with the matching Pizza Hut address, my confirmation number, and my order, I did not receive an apology, nor any solutions for correcting the order.It honestly felt like the team member threw her hands in the air and expected me to just drive away because she said she didn’t see my name/order in their system, despite showing proof of order and payment.After no attempt to rectify the error, I asked for the manager. The manager came up, offered no apology, and asked the same exact questions the team member asked. “What’s your name?” “Do you have the confirmation number?” (Showed him the same email)Surprisingly, he, too, did not offer *any* solutions to possibly fix the user error and treated me the same way the team member did. I gave my phone number and only after that, did the manager find my order in the “cashed out” portion of the system, and see that my order was waiting in the warmer. I was handed my order with, again, no apology and no regard for the trouble they caused. Highly disappointed in my service. Never again going to this location.
Atmosphere: 1
Food: 3
Service: 1
Friendly staff. Poor waitress working by herself in the busy dining room. She did her best to keep up and remain composed. Pizza and wings were good and hot, but bread sticks were cold. Clean place but more people behind counter than helping to take care of customers.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wings, Supreme Pizza, Meat Lovers Pizza
wish i could have given 0 stars. our waitress was horrible. she didn’t come back to our table until we went up to her. didn’t get our pizza and waited for an hour. honestly so annoying and literally just ordered 1 breadstick and pizza.
Atmosphere: 1
Food: 1
Service: 1
This was an awesome Pizza Hut. Good food, clean building, nice bathrooms, and good service. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The food here is fresh and inexpensive. The staff are kind and accomodating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza, Cheesy Breadsticks, Wings, Breadsticks, Supreme Pizza, Marinara, Meat Lovers Pizza
Love the buffet brings back lots of childhood memories and everything was on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Marinara
Blah blah. Nothing special. Breadsticks were hard.
Atmosphere: 3
Food: 3
Service: 4
Lunch Buffet is well worth the
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Good place to eat and dine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cheesy Breadsticks, Breadsticks
The vegetables they used on my carry out were spoiled. I got sick that night and the next morning.
Was the 1st day for our waitress. Service really sucked. She has a lot to learn. We did tip her anyways.
I used to frequent this location for the buffet. The waitress was super friendlyAnd always worked hard. All that changed today. I had a order that was incorrect. Spent well over $50. I called this location bare minimum 10 times and no one answered. In fact, I'm currently in this restaurant typing this out and the phone is ringing. And no one is bothering to answer it.Donnie, the "gm" told me that he would remake 2 pizzas. He told me to take down his personal cell number and he would take care of 2 pizzas. Apparently that's not how they do things and then he tells the manager/waitress that he didn't say that and that he was only replacing one large one topping. Flat out lied! So I text him to understand why he wasn't honoring what he told me initially and his reply. I'm only replacing one large one topping. Mind you while we are texting back and forth a ask the manager/waitress to look up my order so she can see what exactly I had. She refused and then said with a very smart nasty tone "I'm not arguing with you, I have to much to do. Do u want the pizza or not"? I tried to explain that 1 pizza would not suffice for messing up a $50 order. Long story short.. Nothing was resolved. And I ended up leaving. I'm pretty sure that my ethnicity was the reason I was treated so horribly. I didn't raise my voice and I was very respectful. And still got nowhere. Do not patronize this location. They're racist.
This pizza hut actually had dine-in where you sit and order at your table. Food came quickly, breadsticks where coated and seasoned well, & the pizzas tasted great. If you loved pizza hut back when they were good you will love this.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks