Starbucks

7460 Shadeland Ave, Indianapolis
(317) 577-0692

Recent Reviews

Ben S.

These folks are on it! And this comes from a former Sbux Store Manager!! My first visit to this location, and a true treat. Very much look forward to my next visit.Stay awesome Partners!

Atmosphere: 5

Food: 5

Service: 5

H H

Can’t believe I tipped them ahead of time. I was sitting there for 25 mins in an almost empty shop where 4-5 employees were working waiting for my drink. Apparently they already had it prepared but had it waiting for me at the counter by the cash register smh (I did not order tea either). Poor customer service, I can’t tell if they’re mentally incompetent or just don’t care

Atmosphere: 1

Food: 2

Service: 1

K J

One of the best Starbucks in Indy. The baristas are all very polite, helpful. Including my favorite Barista JoJo. She does a great job with her recommendations and knowledge of all the drinks.JoJo is a great asset to Starbucks. This location is my go to for my coffee.

Atmosphere: 5

Food: 5

Service: 5

William T.

Came here recently for an early morning coffee and had a good experience! Honestly, there were no customers around and I wasn't even sure if it was open when I first arrived, but I made the plunge and opened the door successfully :) It wasn't the absolute speediest experience of my life but it wasn't bad either. Just a standard Starbucks, honestly!

Hannah Wu

Don’t come here until after 9am in the morning if you are in a rush. Crowded and slow and they can’t help it. The coffee is not that fresh anyway and not worth it but it’s crowded and busy because it convenient. Too crowded. Not able to provide you with anything but pressured serviceEdit: came back when slow because mistake on a birthday drink. Girl was so chill and so nice awesome. I take back anything bad I ever said. She was so cool, fixed it, and she completely changed my mind about this place. Her name was Keisha. And I got a puppichino!

Service: 5

April Gartin

Every time I come to this location, they are extremely slow and unfriendly customer

Atmosphere: 2

Food: 3

Service: 1

Scott Davis

One of the worst Starbucks around , I work at local hospital and it never fails that this place is closed 30 minutes before posted closing time. I could pull up to drive through or walkin at 630 and always closed, sign says 7pm. At this point it's just a waste of time to even try and purchase from here.

Atmosphere: 1

Service: 1

Oanh Nguyen

I usually order the same drink at the starbuck. This place is the first time I ordered by mobile phone to pick up. The drink is not good, terrible. Waste the money.

Crysla Echols

Very rude customer service !I wasn't even greeted it was fairly empty. No line customer service needs to be I called corp received a bunch of apologies not sure if the situation will be addressed I was treated like my business was unwanted although I did receive call back I hope this doesn't happen again Discrimination should not be tolerated

Atmosphere: 1

Food: 4

Service: 1

Lindsay Urschel

Unfortunately, this location is out of ingredients quiet frequently & the drinks aren’t as good as other local locations.

Food: 2

Service: 3

Michael Oller

Stopped in for a coffee, drive thru was fairly fast mid-morning.

Service: 4

j g

At 10 am the place was sticky and trashy. And there are 5 people behind the counter and no one taking care of the dining room.

Atmosphere: 2

Food: 3

Service: 2

Kelly B

Great service, willing to make my tea my way. Thank you!

Food: 5

Service: 5

George Kopp

Worst experience. No one waiting I place an order. Wait 12 min while they fill drive through orders. Finally have to ask and they can’t find my order. Seems the order taker put it in her name rather than mine.6 people working but still a single person making all drinks. Don’t go here

Danette H'Bey

The tables where I sat, were nasty and sticky. I asked for a towel to clean the tables, they provided me with one instead of offering to clean the table themselves, this was especially annoying because there weren't many people in the store, and no one placing any orders except a car or two in drive-thru, but several employees where standing around chit chatting with one another.

Atmosphere: 3

Food: 4

Service: 5

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