Corporate did reach out to the stores upper management and told me the upper management would reach out to me. I received a refund notification via email for the order but no response from the upper management. No word on the phone system yet.
Natalya Brown
Customer service was horrible, man was at the counter high off some type of drug slurring his words . Waited over 40 mins for a 10 piece wing & when I asked about my order cece that work in the kitchen responded with a horrible attitude and smart remarks. Wasn’t trying to give me a update about my order and advise the high man to keep telling me 15mins . Very unprofessional
Atmosphere: 1
Service: 1
El Negro Da Don
Employees wasn't professional they all act like they looking for a confrontation instead of trying to give good customer service. If I owned this establishment I would be embarrassed.
Sovereign Nomad
Yall definitely got the right one. Yall have blatantly given me the wrong food for all the money I pay at least 8 times. Guaranteed I’ll be seeing some yall around when yall get off. We’ll be watching fasure.
Atmosphere: 3
Food: 1
Service: 1
Bryan Martinez
This restaurant used to be one of the best Wingstop in the area. Now it is just ran by ghetto trashy employees that can’t do their job correctly. I went inside at my quoted pick up time and was told my order wasn’t ready. After waiting for 15 minutes the woman grabs an order off the rack that had been there the entire time and called my name. The employee initially looked at the bag that was mine and said that didn’t belong to me. Retraining these idiots is not worth the money it’s going to cost so you’re better off shutting this place down.
Atmosphere: 1
Food: 1
Service: 1
Niya Cody
I really enjoyed the staff and was greeted at the door. They shared how long my food would take and provided me with constant updates.Really thankful and appreciate the time and service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Candy Corn, Cajun Chicken and Fries
angela harris
This is horrible, I place a order around 1030am online , needless to say it's 12 noon and my lunch is over and my food still isn't here !! Can't get a live agent on the line just the same recording then hangs up
Atmosphere: 1
Food: 1
Service: 1
Jimmie Owens
Food and service is great and the GM the best
Atmosphere: 5
Food: 5
Service: 5
Jalen D.
Very very very unprofessional and it's everytime I order from here. Today they forget all my ranches I paid for 2 ranches why did I get 0. Then the on the phone bot is no help at all it's like they know what they're doing that's why they created one. I need this fixed NOW!
Steven Jones
Great service and food. Love the lady who runs it she is very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dips, Medium 8 Piece Wing Combo
My family and I visited this store 03/14/2024 at 10:30pm and had a terrible experience. The cashier Dayshonna, was very rude and we understand that she might have had a stressful day but thats no reason to have a bad attitude to customers. When we first walked in she walked behind us to go behind the counter and we were talking in spanish because we are hispanic and she asked if any of us spoke any english, we said yes and asked why and she didnt say anything. But i guarantee if we would have said no she would have refused service to us. Ive never been discriminated just because im speaking spanish doesnt mean i dont speak english. We waited 30 minutes for our food and we didnt have any attitude of any sorry with any of the employees. All of the girls who worked this night were very incompetent and disrespectful. The only respectful and nice employee was the man who cooked our food and gave it to us. Another woman walked in around 10:45pm and stood at the counter for 10 minutes waiting for someone to acknowledge her and when she asked Dayshonna if she could take her order Dayshonna sighed loudly and came up and said to the lady these exact words "Come on so i can take your order" with an attitude. Shortly after one of the female employees walked back in the store and the customer told the employee about the cashiers attitude and they all told the lady they were just gonna refund her and told her she could leave the store for no reason this customer had no attitude until the rest of the female employees started telling her to get out. We will not be returning to this store. And i would like a refund. My food was soggy and cold.
Warren Reid
The employees the female employees were very rude no professionalism. You will sit there and wait down there 40 minutes for your food. They really need to change. The staff been here many times and they were getting worse and worse.
Atmosphere: 1
Food: 2
Service: 1
Phillip Whitaker
Wingstop is always a favorite. Some of the best wings and fries in town. I recommend the boneless mango habenero wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small 6 Piece Wing Combo
Antwaun
Ordered food online. Went to go pick up my order before they closed and was told they never received it. So they took my money and never gave me my food. I go inside the next day for a refund and couldn't speak with a manager to resolve the issue. I shouldn't have to wait 5 to 10 business days to get my money back when it took seconds to pay for my food. That's unacceptable and I will not spend my hard earned money here. Too many problems
Atmosphere: 1
Service: 1
anaiya
this establishment is super ghetto and trashy. they don’t even cook with gloves on or proper wear. I have no idea why they are allowed to be open in the first place we waited about 40 minutes still no food from these delinquents. they also brag about messing orders and gossip in the kitchen and disrespect foreigners.
Corporate did reach out to the stores upper management and told me the upper management would reach out to me. I received a refund notification via email for the order but no response from the upper management. No word on the phone system yet.
Customer service was horrible, man was at the counter high off some type of drug slurring his words . Waited over 40 mins for a 10 piece wing & when I asked about my order cece that work in the kitchen responded with a horrible attitude and smart remarks. Wasn’t trying to give me a update about my order and advise the high man to keep telling me 15mins . Very unprofessional
Atmosphere: 1
Service: 1
Employees wasn't professional they all act like they looking for a confrontation instead of trying to give good customer service. If I owned this establishment I would be embarrassed.
Yall definitely got the right one. Yall have blatantly given me the wrong food for all the money I pay at least 8 times. Guaranteed I’ll be seeing some yall around when yall get off. We’ll be watching fasure.
Atmosphere: 3
Food: 1
Service: 1
This restaurant used to be one of the best Wingstop in the area. Now it is just ran by ghetto trashy employees that can’t do their job correctly. I went inside at my quoted pick up time and was told my order wasn’t ready. After waiting for 15 minutes the woman grabs an order off the rack that had been there the entire time and called my name. The employee initially looked at the bag that was mine and said that didn’t belong to me. Retraining these idiots is not worth the money it’s going to cost so you’re better off shutting this place down.
Atmosphere: 1
Food: 1
Service: 1
I really enjoyed the staff and was greeted at the door. They shared how long my food would take and provided me with constant updates.Really thankful and appreciate the time and service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Candy Corn, Cajun Chicken and Fries
This is horrible, I place a order around 1030am online , needless to say it's 12 noon and my lunch is over and my food still isn't here !! Can't get a live agent on the line just the same recording then hangs up
Atmosphere: 1
Food: 1
Service: 1
Food and service is great and the GM the best
Atmosphere: 5
Food: 5
Service: 5
Very very very unprofessional and it's everytime I order from here. Today they forget all my ranches I paid for 2 ranches why did I get 0. Then the on the phone bot is no help at all it's like they know what they're doing that's why they created one. I need this fixed NOW!
Great service and food. Love the lady who runs it she is very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dips, Medium 8 Piece Wing Combo
Restaurantji Recommends
My family and I visited this store 03/14/2024 at 10:30pm and had a terrible experience. The cashier Dayshonna, was very rude and we understand that she might have had a stressful day but thats no reason to have a bad attitude to customers. When we first walked in she walked behind us to go behind the counter and we were talking in spanish because we are hispanic and she asked if any of us spoke any english, we said yes and asked why and she didnt say anything. But i guarantee if we would have said no she would have refused service to us. Ive never been discriminated just because im speaking spanish doesnt mean i dont speak english. We waited 30 minutes for our food and we didnt have any attitude of any sorry with any of the employees. All of the girls who worked this night were very incompetent and disrespectful. The only respectful and nice employee was the man who cooked our food and gave it to us. Another woman walked in around 10:45pm and stood at the counter for 10 minutes waiting for someone to acknowledge her and when she asked Dayshonna if she could take her order Dayshonna sighed loudly and came up and said to the lady these exact words "Come on so i can take your order" with an attitude. Shortly after one of the female employees walked back in the store and the customer told the employee about the cashiers attitude and they all told the lady they were just gonna refund her and told her she could leave the store for no reason this customer had no attitude until the rest of the female employees started telling her to get out. We will not be returning to this store. And i would like a refund. My food was soggy and cold.
The employees the female employees were very rude no professionalism. You will sit there and wait down there 40 minutes for your food. They really need to change. The staff been here many times and they were getting worse and worse.
Atmosphere: 1
Food: 2
Service: 1
Wingstop is always a favorite. Some of the best wings and fries in town. I recommend the boneless mango habenero wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small 6 Piece Wing Combo
Ordered food online. Went to go pick up my order before they closed and was told they never received it. So they took my money and never gave me my food. I go inside the next day for a refund and couldn't speak with a manager to resolve the issue. I shouldn't have to wait 5 to 10 business days to get my money back when it took seconds to pay for my food. That's unacceptable and I will not spend my hard earned money here. Too many problems
Atmosphere: 1
Service: 1
this establishment is super ghetto and trashy. they don’t even cook with gloves on or proper wear. I have no idea why they are allowed to be open in the first place we waited about 40 minutes still no food from these delinquents. they also brag about messing orders and gossip in the kitchen and disrespect foreigners.
Atmosphere: 1
Food: 1
Service: 1