The food is usually always good. Had issues a few times and so I reached out. The man got a hold of me and said he'd like to give me a refund and send me a gift card with more than what I paid. He did not end up giving me a refund. He did send me the gift card but when I went to use it, the card had a zero dollar balance on it. Very unfortunate. I would have settled for a fixed sandwich but ended up getting cheated in the end. My family loves Subway but we will be going to the Hanover location from now on.
Food: 5
Service: 2
Recommended dishes: Steak & Cheese, Subway Footlong Cookie, Raspberry Cheesecake, Sunchips Garden Salsa, The Ultimate B M T, Elite Chicken & Bacon Ranch
Jamie Winters
Awful service. The employees are rude. VERY rude! When we order 2 different sandwiches, and I said a specific cheese for one of them, and he decided to start putting it on both, we stopped him. He got very upset and became rude. Also, he got rude when we’d ask him to repeat himself when we couldn’t understand him. Then the two employees stood there talking crap about us in a different language, thinking we’d not understand. I will never go there again just solely based on the service. The employees standing there rolling their eyes and giving dirty looks is just unacceptable- and it all started with the man just not wanting to put cheese back and get a different kind for a different sandwich!
Atmosphere: 1
Food: 3
Service: 1
Brenden Thompson
The older lady at this location was very rude and disrespectful. We had multiple people from our company come in and give this subway money, and there was no appreciation. The old lady expected everyone to know exactly what they wanted at the moment they stepped up. It was absolutely unacceptable service.
Atmosphere: 1
Food: 5
Service: 1
Bethany Stewart
This is my favorite fast food place if you will. I am always greeted with a smile, and friendly conversation. My food is always exactly how I like it! The manager is pretty funny, he always jokes with me while I'm ordering!
Atmosphere: 5
Food: 5
Service: 5
Hennessy
Shay had this look on her face the entire time like she was mad and would not say a single kind word to me the entire process, further more when i asked for it toasted she groaned and rolled her eyes at me!
Atmosphere: 1
Food: 1
Service: 1
Regina Duncan
Owner was rude to his employees . And he did not wear gloves
Kristie Stucker
I would recommend the one in Hanover.I attempted to get a sandwich. Owner was standing over employees watching them do their job but the toppings were just piled in the middle of the sandwich. Not spread out. So the sandwich wouldn’t close and the sauce ended up on the paper it was folded in. When I mentioned that it didn’t even look eatable the girl who made the sandwich laughed and the guy ringing me up offered me a fork. It really gave me anxiety to think I was paying for that so I told them I couldn’t take it. The owner didn’t bother to think anything of it until I was refusing to take the food.As far as the atmosphere the employees looked and moved as if they were miserable and the owner was busy on his phone or watching over their shoulders. Idk what good watching them did because they were still putting our bad quality food.
Atmosphere: 1
Food: 1
Service: 1
Jason Cortel
I thought they improved their ingredients but it must just be the marketing that they improved.
Atmosphere: 4
Food: 1
Service: 5
Olivia M.
The food is normally great, however this past time we arrived 15 minutes before closing and the second they saw us pull in they turned off the lights.
Hannah Vazquez
friendly worker, good food. good place to work and friendly people
Had a coupon so 6" subway club was reasonably priced. Restaurant was clean, service was very efficient!
Atmosphere: 4
Food: 4
Service: 4
Jennifer Coppage
I love this subway, they are very friendly. They have very nice friendly ppl working here! Jennifer wells, Courtney Leon are the best!Vegetarian options: They have what you needKid-friendliness: They are very nice to kids! Always offer cookies to them.Parking: They have alot of parkingWheelchair accessibility: Anything you needDietary restrictions: Any kinda food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Cookies, Oven Roasted Chicken, Roast Beef
Susan Schreiner
Sub was not what I ordered. Ordered a ham and roast beef club and just got turkey. Ordered it warmed and bottom of bun was so tough we couldn't eat it.
Atmosphere: 5
Food: 2
Service: 5
Shauna Skirvin
Subways always a great choice & the people are always great!
The food is usually always good. Had issues a few times and so I reached out. The man got a hold of me and said he'd like to give me a refund and send me a gift card with more than what I paid. He did not end up giving me a refund. He did send me the gift card but when I went to use it, the card had a zero dollar balance on it. Very unfortunate. I would have settled for a fixed sandwich but ended up getting cheated in the end. My family loves Subway but we will be going to the Hanover location from now on.
Food: 5
Service: 2
Recommended dishes: Steak & Cheese, Subway Footlong Cookie, Raspberry Cheesecake, Sunchips Garden Salsa, The Ultimate B M T, Elite Chicken & Bacon Ranch
Awful service. The employees are rude. VERY rude! When we order 2 different sandwiches, and I said a specific cheese for one of them, and he decided to start putting it on both, we stopped him. He got very upset and became rude. Also, he got rude when we’d ask him to repeat himself when we couldn’t understand him. Then the two employees stood there talking crap about us in a different language, thinking we’d not understand. I will never go there again just solely based on the service. The employees standing there rolling their eyes and giving dirty looks is just unacceptable- and it all started with the man just not wanting to put cheese back and get a different kind for a different sandwich!
Atmosphere: 1
Food: 3
Service: 1
The older lady at this location was very rude and disrespectful. We had multiple people from our company come in and give this subway money, and there was no appreciation. The old lady expected everyone to know exactly what they wanted at the moment they stepped up. It was absolutely unacceptable service.
Atmosphere: 1
Food: 5
Service: 1
This is my favorite fast food place if you will. I am always greeted with a smile, and friendly conversation. My food is always exactly how I like it! The manager is pretty funny, he always jokes with me while I'm ordering!
Atmosphere: 5
Food: 5
Service: 5
Shay had this look on her face the entire time like she was mad and would not say a single kind word to me the entire process, further more when i asked for it toasted she groaned and rolled her eyes at me!
Atmosphere: 1
Food: 1
Service: 1
Owner was rude to his employees . And he did not wear gloves
I would recommend the one in Hanover.I attempted to get a sandwich. Owner was standing over employees watching them do their job but the toppings were just piled in the middle of the sandwich. Not spread out. So the sandwich wouldn’t close and the sauce ended up on the paper it was folded in. When I mentioned that it didn’t even look eatable the girl who made the sandwich laughed and the guy ringing me up offered me a fork. It really gave me anxiety to think I was paying for that so I told them I couldn’t take it. The owner didn’t bother to think anything of it until I was refusing to take the food.As far as the atmosphere the employees looked and moved as if they were miserable and the owner was busy on his phone or watching over their shoulders. Idk what good watching them did because they were still putting our bad quality food.
Atmosphere: 1
Food: 1
Service: 1
I thought they improved their ingredients but it must just be the marketing that they improved.
Atmosphere: 4
Food: 1
Service: 5
The food is normally great, however this past time we arrived 15 minutes before closing and the second they saw us pull in they turned off the lights.
friendly worker, good food. good place to work and friendly people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had a coupon so 6" subway club was reasonably priced. Restaurant was clean, service was very efficient!
Atmosphere: 4
Food: 4
Service: 4
I love this subway, they are very friendly. They have very nice friendly ppl working here! Jennifer wells, Courtney Leon are the best!Vegetarian options: They have what you needKid-friendliness: They are very nice to kids! Always offer cookies to them.Parking: They have alot of parkingWheelchair accessibility: Anything you needDietary restrictions: Any kinda food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Cookies, Oven Roasted Chicken, Roast Beef
Sub was not what I ordered. Ordered a ham and roast beef club and just got turkey. Ordered it warmed and bottom of bun was so tough we couldn't eat it.
Atmosphere: 5
Food: 2
Service: 5
Subways always a great choice & the people are always great!
Love Subs but prices so I rarely visit any more.
Atmosphere: 5
Food: 5
Service: 5