Wetzel's Pretzels

2109 Southlake Mall #328, Merrillville
(219) 736-9882

Recent Reviews

Jeff Webb

I was just charged roughly $7.50 for a cold pretzel and cream cheese. I would like to point out that cream cheese was $1.99. I would like to further point out that cream cheese can be found for less than $5 per pound retail. This is greed coupled with poor quality and even worse effort. I never used to feel the desire to leave negative reviews until businesses started to get greedy to a ridiculous degree. $1.99 for cream cheese is embarrassing.

Atmosphere: 2

Food: 3

Service: 5

Ryan Akes

Love coming here for the Jalapeno Cheese Pretzels and the frozen strawberry lemonade.

Jacob Farmer

Not very friendly service

Alisia

Fresh pretzels

Kathryn Rhoades

Friendly staff and clean store. Pretzels were very yummy.

Telisa Fears

My kids love them

La JUNE Brown

Great food

Karen Villalobos

Great food, especially the cinna bitz.

Maria M.

Poor service , two locations the one downstairs in mall ok the kiosk upstairs is customer service is rude

Leandra W.

I love wetzels and I eat it all the time, but the food wasn't the problem today. I walked up and already, the worked (younger, male) was talking with his friends off to the side. I ordered and he threw everything together, quickly, and then pushed my food at me stating blandly, "have a nice day" and walked off before I even gave him my card to pay, and walked back to his friends. I said loudly, "are you gonna let me pay?" And he didn't acknowledge me as he was still talking and laughing with his buddies instead of doing his job. So I walked off with my free food, carelessly. When you're on the clock, your customers come first, this was the worst service I've ever had with food and it was at a kiosk in the mall. Tragic.

DestructiveRose

Objectively, they're not the best pretzels, but they're also not the worst pretzels. I really like them, but they're kind of greasy.

Holly H.

Objectively, they're not the best pretzels, but they're also not the worst pretzels. I really like them, but they're kind of greasy.

Theresa K.

Omg how can you not stop for a Wetzel Pretzel! One of my favorite places in the mall. Service is always fast and friendly and the pretzel bites are soooo yummy! The portion is generous, but who wants to share! Lol Love love love this place. Pretzels are always fresh and tasty! They even give a mall employee discount! The main one is on the lower level but they even have a 2nd location on the upper level. Do not just walk by - stop by and get one and your taste buds will thank you! I would post a pic but mine are gone already!

Kimberly Morgan

Horrible staff

Duke Matt Wolber

Dollar day for mall employees

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