Stopped for lunch and the service and food was excellent in New Castle, In.
Cortney Greyhawk (Cori)
Staff was polite but completely messed up my order. I corrected it at the payment window and still ended up with something other than what I had ordered. They were good about correcting it again.Parking: Parking is cramped at best but there is a larger parking lot adjesent to the location.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breakfast Sandwich
Melissa
Well I did a mobile pick up, not door dash, and they had all my food ready but decided to steal my French toast for drive through thinking that I was a doordash driver and would not let the customer know, but after another 3 minutes waiting for my order, the guy actually came up with my cold order and said doordash. I told him that this was my order, not doordash and I did not appreciate having my food cold now so that they can steal from my order. I left and the only thing warm when I got home was the French toast. So do not doordash from this place as they seem to be OK with the staff at this location let your food sit just so they can move drive thru. I have stopped going here for the fact that this place has hard overcooked biscuits and the egg is barely there. The service gave 2 different customers while I was waiting (that's how long I waited) empty coffee cups knowing that they did not have coffee that the customers could get themselves, which should tell you all you need to know.
Atmosphere: 1
Food: 2
Service: 1
Tawni Correll
Great place, kind and quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star, Cinnamon Roll, Double Cheeseburger, Monster Angus Thickburger, Side of Gravy, Bacon Cheeseburger, Frisco Burger, Nashville Hot Hand-Breaded Chicken Sandwich Combo, Hamburger Kid's Meal, Double Bacon Cheeseburger, 20 Piece - Hand-Breaded Chicken Tenders Box
Yeet Squad OG
Diana is very friendly, helpful and hospitable. Store was clean and food was fresh
Atmosphere: 4
Food: 5
Service: 5
Chris n Olivia Abbott Ministries
Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
joe petty
Drive through is so very slow food is good and people are friendly enough just so
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Cheeseburger
Matthew Akard
This place is horrible. 1. The speaker in the drive through doesn't work and hasn't for a while. 2. They can never get your order right and when you call to let them know their phone is out of service so you have to drive all the way back and when you do you don't get a sorry or my bad. They just say "okay"
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Stephanie
Every time I try and give this place another chance. They just further disappoint me. Twice now I’ve ordered a double cheeseburger and gotten a single. So when I get home I try to call. Their phone is disconnected. Get there. No apology. More of an inconvenience. I don’t think I’ll be going back.
Atmosphere: 1
Food: 2
Service: 1
Vicki Collins
Been a long time since I've been to a Hardee's it was
It seems to me it must be an employee problem . Because when I order food from there it is burnt or undercook.
Atmosphere: 1
Food: 1
Service: 2
Kyle Dudley
Great food but service can be slow at times.
Atmosphere: 3
Food: 5
Service: 3
Stephen Halleck (SHalleck)
Drive-thru was slow at 12:45pm on a Friday. I don't know why, but their speaker was broken and so they took orders at the window and sent everyone to the curb for pickup. Maybe that made it faster, but I was still there for 10 minutes. Good chicken tenders.
Atmosphere: 4
Food: 3
Service: 3
Cheryl ongley
Expensive and just ok.
Atmosphere: 2
Food: 2
Service: 2
Elizabeth Bridgeman
The morning people are under too mu h stress and if
Stopped for lunch and the service and food was excellent in New Castle, In.
Staff was polite but completely messed up my order. I corrected it at the payment window and still ended up with something other than what I had ordered. They were good about correcting it again.Parking: Parking is cramped at best but there is a larger parking lot adjesent to the location.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breakfast Sandwich
Well I did a mobile pick up, not door dash, and they had all my food ready but decided to steal my French toast for drive through thinking that I was a doordash driver and would not let the customer know, but after another 3 minutes waiting for my order, the guy actually came up with my cold order and said doordash. I told him that this was my order, not doordash and I did not appreciate having my food cold now so that they can steal from my order. I left and the only thing warm when I got home was the French toast. So do not doordash from this place as they seem to be OK with the staff at this location let your food sit just so they can move drive thru. I have stopped going here for the fact that this place has hard overcooked biscuits and the egg is barely there. The service gave 2 different customers while I was waiting (that's how long I waited) empty coffee cups knowing that they did not have coffee that the customers could get themselves, which should tell you all you need to know.
Atmosphere: 1
Food: 2
Service: 1
Great place, kind and quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star, Cinnamon Roll, Double Cheeseburger, Monster Angus Thickburger, Side of Gravy, Bacon Cheeseburger, Frisco Burger, Nashville Hot Hand-Breaded Chicken Sandwich Combo, Hamburger Kid's Meal, Double Bacon Cheeseburger, 20 Piece - Hand-Breaded Chicken Tenders Box
Diana is very friendly, helpful and hospitable. Store was clean and food was fresh
Atmosphere: 4
Food: 5
Service: 5
Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Drive through is so very slow food is good and people are friendly enough just so
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Cheeseburger
This place is horrible. 1. The speaker in the drive through doesn't work and hasn't for a while. 2. They can never get your order right and when you call to let them know their phone is out of service so you have to drive all the way back and when you do you don't get a sorry or my bad. They just say "okay"
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Every time I try and give this place another chance. They just further disappoint me. Twice now I’ve ordered a double cheeseburger and gotten a single. So when I get home I try to call. Their phone is disconnected. Get there. No apology. More of an inconvenience. I don’t think I’ll be going back.
Atmosphere: 1
Food: 2
Service: 1
Been a long time since I've been to a Hardee's it was
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
It seems to me it must be an employee problem . Because when I order food from there it is burnt or undercook.
Atmosphere: 1
Food: 1
Service: 2
Great food but service can be slow at times.
Atmosphere: 3
Food: 5
Service: 3
Drive-thru was slow at 12:45pm on a Friday. I don't know why, but their speaker was broken and so they took orders at the window and sent everyone to the curb for pickup. Maybe that made it faster, but I was still there for 10 minutes. Good chicken tenders.
Atmosphere: 4
Food: 3
Service: 3
Expensive and just ok.
Atmosphere: 2
Food: 2
Service: 2
The morning people are under too mu h stress and if
Atmosphere: 2
Food: 4
Service: 1